Bilt

🧱 The Brick May 2026 edition is here. This month, we break down how the integration of payments, AI-powered operations, and neighborhood engagement can unify the resident experience and unlock new revenue opportunities. Inside: • Helping operators drive efficiency while delivering a more hospitality-driven experience • Our collaboration with the Queen of Pop - Madonna - and her latest album 'Confessions II' • Roomies, our internet-favorite original series garnered even more industry recognition • A look at Chris Davis, VP of Strategic Services at RPM Living, and his career spanning hotels, hospitality, and the multifamily industry If you’re building in housing, this is for you 👇 #TheBrick #Bilt #BiltAlliance #Multifamily #HousingInsights #ResidentExperience #PropTech #Hospitality

Bilt’s differentiation was always the home. What it has become is something much bigger: a neighborhood commerce platform that powers the resident experience at home and connects them to the merchants around them. The numbers tell part of the story - $100B+ in annual housing spend, $20B routed to neighborhood merchants, 50,000+ merchants and a presence in 1 in 4 buildings across the United States. Yet the most interesting aspect of Bilt is what Ankur Jain laid out in this Fortune article, that in the agentic commerce era, only Google, Anthropic, and Bilt have the breadth of demand-side merchant integrations to power AI commerce in the physical world. At Bilt, the home is where the commerce begins.

Restaurant operators know the drill: someone needs a daily briefing, you build it manually, and by the time it's ready, service has already started. Bilt Hospitality changes that. Our concierge can automatically pull together reservations, POS activity, guest profiles, receipts, reviews, and concierge interactions — delivering a seamless custom briefing tailored to your business before your team needs it. Whether it’s nightly VIP rundowns, weekly wine summaries, pre-shift guest intelligence, or monthly business reviews, your operators stay focused on hospitality. Bilt handles the rest.

Bilt Members can now earn points at more than 7,000 fitness studios nationwide through our new partnership with Mindbody! You can now discover, book, and earn 1X Bilt Points on fitness classes directly in the Bilt app, whether that's an F45 HIIT session, an Orangetheory class, an ID Hot Yoga flow, or a pilates or bootcamp class at a studio down the street. Pay with points, Bilt Cash, any linked card, or your Bilt card at checkout. This isn't limited to major markets. Bilt Members across the country now have access to thousands of independent studios — the ones that make a neighborhood feel like a neighborhood. We've also updated how you find classes: personalized recommendations and improved search inside the app make it easier to find the right studio based on your preferences. To book: open the Bilt app, head to the Fitness tab or Bilt Concierge, search, and book directly in the app. Read more: https://lnkd.in/eQvXBVxW

This June Rent Day, Bilt has partnered with Madonna on an exclusive limited-edition vinyl of Confessions II — her first studio album in 20 years, dropping July 3. The vinyl features custom artwork and exclusive photography by Raphael Pavarotti, available only to Bilt Members. And in a special edition of Rent Free™, Madonna is the featured contestant, giving members nationwide a shot at winning up to $2,500 in free rent. The collaboration also has roots in New York City: as part of this Rent Day, Bilt is covering one month of studio rent for every musician currently leasing space at The Music Building, the legendary rehearsal facility at 584 Eighth Ave in Midtown where Madonna once lived and launched her career. Members in New York, Los Angeles, and Chicago can also attend exclusive release parties on album night — July 3. Read more: https://lnkd.in/epfXyXwh

Last week at the Bilt Alliance Advisory Board Summit, we welcomed many of our advisors and partners to experience Bilt’s hospitality platform for housing, which unifies the resident experience from first tour to renewal. Ankur Jain, Marcus Lemonis CEO of Bed Bath & Beyond, Inc., Howard Migdal, CEO of Grubhub, and Jake Broder Fingert, Managing Partner at Camber Creek, shared how Bilt is driving the next era of residential commerce, helping operators save time, unlock new revenue and build stronger communities through personalized hospitality experiences – all delivered through our conversational and actionable concierge layer. From dinners at our Bilt Hospitality partners Tao Group Hospitality’s Crane Club and Daniel Boulud’s Le Jardin sur Madison, to Bilt Neighborhood Comedy, a mixology class and unforgettable conversations, every moment showed how Bilt seamlessly connects the home to the neighborhood around it. A huge thank you to everyone who joined us and helped make the event so special. Already counting down to the next one. 👀

Property teams are drowning in service requests from residents. With Bilt Hospitality, the concierge fields them, syncs to your PMS, and keeps residents happy while you fix it — booking dinner, comping a round of drinks, or even signing them up for a fitness class in the neighborhood. Bilt orchestrates everything, so your team can stay focused on offering excellent service that your residents won’t forget.

Bilt recently brought members inside an exclusive evening at Bouchon Bistro Coral Gables alongside Chef Thomas Keller and his team. It's a glimpse at what Bilt Hospitality is building for restaurant partners: an orchestration platform that connects reservations, guest history, preferences, and payments into a single, seamless experience. As Chef Thomas Keller put it: "What Bilt's doing is establishing this new platform that gives us the knowledge of who our guests are before they come in...it's all about connecting and building relationships." For the world's greatest hospitality operators, that infrastructure has never existed before. Now it does.