Intermedia Unite and Contact Center
Integrate Intermedia’s powerful voice, video conferencing and contact center functionalities with the apps you already use every day.
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Industry
Type of System
Place calls directly from Chrome, schedule and join meetings from your Google Calendar.
UnitePlace calls, view co-worker status, click to chat, and start, schedule, and join meetings with Intermedia AnyMeeting from your Outlook calendar.
UniteOnly Intermedia Unite offers a fully embedded solution for delivering enterprise-grade business communications — voice, SMS, archiving, and Contact Center — directly inside Microsoft Teams.
UnitePlace and receive calls, view customer records, add contacts, and automatically log calls directly from Salesforce.
UnitePlace and receive calls, view customer records, add contacts, and automatically log calls directly from Microsoft Dynamics 365 CRM.
UnitePlace and receive Unite calls, view customer records, add contacts, and automatically log calls directly from SugarCRM.
UnitePlace and receive Unite calls, view customer records, add contacts, and automatically log calls directly from Zoho.
UnitePlace and receive calls, view customer records, add contacts, and automatically log calls directly from NetSuite CRM.
UnitePlace and receive Unite calls, view existing customer tickets, and create support tickets directly from Zendesk.
UnitePlace and receive Unite calls, view existing customer tickets, create support tickets, and log calls directly from ServiceNow.
UniteSend real-time alerts to agents in Slack.
Contact CenterLog call details, view customer records, record calls, prioritize inquiries and more directly from Salesforce.
Contact CenterLog call details, view customer records, record calls, prioritize inquiries and more directly from Microsoft Dynamics 365 CRM.
Contact CenterLog call details, view customer records, record calls, prioritize inquiries and more directly from Zendesk.
Contact CenterView customer records, log call details, and record calls directly from ServiceNow.
Contact CenterStart, schedule and join meetings with Intermedia AnyMeeting directly from your Microsoft 365 calendar.
UniteStart meetings directly from Slack.
UniteEnable agentless payment processing using interactive voice response (IVR)
Contact CenterEnable agentless payment processing using interactive voice response (IVR)
Contact CenterEnable agentless payment processing using interactive voice response (IVR)
Contact CenterEnable agentless payment processing using interactive voice response (IVR)
Contact CenterLog call details, view customer records, record calls, prioritize inquiries and more directly from ConnectWise
Contact CenterReduce broken appointments by sending automated outbound notifications to patients based on real-time EHR events with MEDITECH.
Contact CenterEnable interactive voice responses (IVRs) to empower patients to manage simple tasks to reduce inbound calls with Cerner Millennium.
Contact CenterVerify patient identification, access a 360° view of the patient record, and more with Epic Care.
Contact CenterReduce broken appointments by sending automated outbound notifications to patients based on real-time EHR events with Allscripts.
Contact CenterReduce broken appointments by sending automated outbound notifications to patients based on real-time EHR events with NextGen.
Contact CenterReduce broken appointments by sending automated outbound notifications to patients based on real-time EHR events with eClinicalWorks.
Contact CenterEHR integration to automate tasks, streamline workflows, and increase patient engagement.
Contact CenterView customer records, log call details, and record calls directly from Activix CRM.
Contact CenterView customer records, log call details, and record calls directly from Acumatica CRM.
Contact CenterView customer records, log call details, and record calls directly from Atlas CRM.
Contact CenterEnable agentless payment processing using interactive voice response (IVR)
Contact CenterUse the Teams endpoint to answer customer calls, while enjoying the advanced call handling capabilities to route and manage customer interactions from the Contact Center.
Contact CenterPhone Alert recognizes incoming calls from customers and displays customer data instantly during calls for a personalized experience.
UniteStart, schedule and join meetings with Intermedia AnyMeeting directly from your Microsoft 365 calendar.
Contact CenterPlace and receive calls, view customer records, add contacts, and automatically log calls directly from NetSuite CRM.
Contact CenterDrive Better Patient Engagement and Operational Efficiency in Homecare
Contact CenterImprove patient satisfaction and practice efficiency by integrating Intermedia Contact Center with Greenway Health’s Intergy, a leading Electronic Health Record (EHR) platform.
Contact CenterEmpower your healthcare practice with the combined strength of Intermedia Contact Center and ModMed’s Electronic Health Record (EHR) system.
Contact CenterIntermedia Contact Center now integrates with Commure’s Healthcare Operations Platform - bringing secure, real-time communication to clinical workflows.
Contact CenterEmpower your workforce and optimize your organization's performance by integrating Calabrio with Intermedia Contact Center.
Contact CenterEnhance your customer engagement and operational decision-making with Tableau.
Contact CenterAzure’s enterprise-grade cloud infrastructure offers powerful computing, analytics, and AI services—now elevated even further through integration with Intermedia Contact Center.
Contact CenterEnhance communications and improve pipeline performance with Pipedrive
UniteStreamline Every Call. Power Every Dealership Touchpoint.
UniteTurn every call into actionable dealer intelligence
UniteUnify Your Communications. Empower Every Customer Interaction.
UniteExpand the Power of Unite with Paging, Intercom, and Alerting
Unite
