IT Operations

AI fluency is fast becoming an organizational imperative. Yet too many companies emphasize the wrong objectives, view training as one-time events, or fail to tailor teachings to specific roles or departments.

By Mary K. Pratt

Feb 2, 2026 10 mins

Artificial IntelligenceChange ManagementIT Skills and Training

Where AI fits — and where it doesn’t

A CIO’s playbook for responsible enterprise adoption.

By Shree Amujala

Jan 30, 2026 5 mins

Artificial IntelligenceIT OperationsITSM

AI agent evaluations: The hidden cost of deployment

Organizations embracing agents often fail to estimate the costs of testing their output, with the non-deterministic nature of results often leading to complex and expensive evals.

By Grant Gross

Jan 30, 2026 6 mins

App TestingArtificial IntelligenceIT Governance

Agentic AI will be the future of IT operations, says Cognizant

Embedded agentic automation into customer- and engineer-facing IT operations is strengthening service resiliency and unlocking new business differentiators.

By Cognizant

Dec 23, 2025 3 mins

Artificial IntelligenceIT Operations

Why your IT operations team is your AI adoption blueprint

Your AI strategy isn’t failing — your ops team is just ahead of it, quietly proving that AI sticks when it saves real time on real problems.

By Dotun Opasina

Jan 29, 2026 8 mins

Artificial IntelligenceIT LeadershipIT Operations

What CIOs get wrong about integration strategy and how to fix it

Too many CIOs wire systems together and hope for value; real integration works when business goals, data and resilience come first.

By Sadia Tahseen

Jan 21, 2026 16 mins

Enterprise ArchitectureIT StrategySystem Integration

Last rites for perpetual enterprise software licenses?

Perpetual licenses once made sense, but today they slow innovation and raise risk. EOA and subscriptions are the engineering reality enterprises must face.

By Steven Kursh

Jan 21, 2026 8 mins

Software LicensingSoftware ProvidersTechnology Industry

5 AI signals every CIO should be watching right now

As AI systems quietly move from tools to actors inside enterprise workflows, five signals reveal when autonomy, risk, and operating models are already shifting — often before leaders realize it.

By Pat Brans

Jan 21, 2026 9 mins

C-SuiteCIOIT Governance

Why your 2026 IT strategy needs an agentic constitution

AI agents can’t read dusty SOP PDFs, so smart IT teams are encoding rules as code to let autonomy scale without losing control.

By Ritu Jyoti

Jan 19, 2026 5 mins

Artificial IntelligenceGenerative AIIT Strategy

The top 6 project management mistakes — and what to do instead

Projects seldom go as planned, leaving project managers with any number of small fires to put out. Here are the most common issues projects encounter and how to get things back on track.

By Laura Barnard

Jan 19, 2026 8 mins

C-SuiteCIOIT Strategy

Enterprise Spotlight: Setting the 2026 IT agenda

Download the January 2026 issue of the Enterprise Spotlight from the editors of CIO, Computerworld, CSO, InfoWorld, and Network World and learn about the trends and technologies that will drive the IT agenda in the year ahead.

By CIO staff

Jan 16, 2026 1 min

Artificial IntelligenceEnterprise Buyer’s GuidesIT Operations