Literally just sent a request to support, they just gave me some template letter and put the status of resolved. Although my problem is still not solved.
Hi, @Payoneer_Help
My documents have been “Under Review” since January 8, 2025 — more than 6 months.
I can receive money but still cannot withdraw.
No updates, no option to re-upload, and my support tickets were marked as “resolved” without action.
@Payoneer I submitted my documents in January. Support marked my case as "resolved" but nothing is fixed — documents are still under review, and I can’t withdraw. Twitter team sent me back to support, but support does not reply. Please escalate this. #Payoneer
@AmazonKDP@AmazonHelp
I’ve been locked out of my KDP account for over a week due to 2FA issues — no SMS is being delivered.
I submitted a request to disable 2FA on July 10, but haven’t received any reply.
Please help — I urgently need access to my account. 🙏