🚆 Hospitality Innovation on the Move — Literally. Singapore’s first MRT train hotel — Train Pod @ one-north — is more than a creative concept. It’s a great example of how hospitality businesses can evolve. What began as a decommissioned SMRT train carriage is now a fully functioning co-living boutique hotel, complete with bunk-bed cabins, digital check-ins, and immersive local touches. It’s sustainable, smart, and experience-driven — exactly what tomorrow’s guests are looking for. Read more about it here 🔗 https://lnkd.in/dREUwqBH Why this works: ✅ Sustainability meets storytelling ✅ Innovation meets operations ✅ Convenience meets character As guest expectations shift, so must our skills, mindset, and service delivery. Hospitality isn’t just about hotels anymore — it’s about experiences, spaces, and human connection in new formats. That’s why SIH’s WSQ-accredited programmes are designed to prepare today’s professionals for tomorrow’s possibilities — across hotels, F&B, co-living, retail, wellness, and more. 💼 Tap into SkillsFuture Credits or up to 90% training funding via SFEC ➡️ https://lnkd.in/gTFmcefx #SIHSG #HospitalityInnovation #TrainPod #SingaporeTourism #ServiceExcellence #SkillsFuture #SFEC #UpskillWithSIH #SustainableHospitality #GuestExperience #FutureOfHospitality #HospitalityTraining #UrbanReinvention #TeamDevelopment #WSQ
Singapore Institute of Hospitality
Hospitality
We inspire, engage and develop hospitality professionals and future leaders to shape the industry
About us
The Singapore Institute of Hospitality (SIH) is a quality educational institution aimed at providing specialised and practicable training programmes for hospitality and service industry professionals. Aspiring to be at the forefront of providing practical know-how and real-time industry developments through its programmes, SIH works with leading authorities and veteran practitioners to ensure that industry professionals are gleaning from the best in the industry and that the learnings they take away are hands-on, practicable and relevant in today’s business environment. OUR VISION To be a centre of excellence for lifelong learning in hospitality and contribute to the development of the industry. OUR MISSION We inspire, engage and develop Hospitality Professionals and future leaders to realise their true potential and enable them to shape the future of the Industry. OUR CORE VALUES: PURSUIT OF EXCELLENCE We believe we are driving towards a brighter and better future. We do that by striving, personally and professionally, to outperform. CONTINUOUS INNOVATION We endeavour to stay ahead of the curve and work with like-minded partners to deliver programmes that meet the industry’s needs. BUILD OPEN AND HONEST RELATIONSHIPS We actively engage with various stakeholders such as policy makers, industry players and academia to align respective visions and goals in order to develop a sustainable future for the industry. We achieve this through teaching, research, industry relations and practice. Follow our company page for regular updates and insights. You can also find out more at: sih.edu.sg
- Website
-
http://www.sih.edu.sg
External link for Singapore Institute of Hospitality
- Industry
- Hospitality
- Company size
- 2-10 employees
- Headquarters
- Central Business District
- Type
- Educational
- Founded
- 2015
- Specialties
- Hospitality Training, Professional Development Programmes, Online Programmes, Customised Programmes, WSQ Accredited Training, and Specialised Service Training Programmes
Locations
-
Primary
5 Magazine Rd
Central Business District, 05, SG
Employees at Singapore Institute of Hospitality
-
Jeremy Vince Ong
Healthcare & Hospitality Professional - Lecturer - Environmental Management - ACLP Certified
-
juliana soh
Director at Singapore Institute of Hospitality
-
Kumeran Ramu
Trainer
-
Priscilla Chew
Retail Training | Hospitality Training | Customer Experience Training | Leadership
Updates
-
🌟 This Labour Day, We Celebrate the Heart of Hospitality — You! To the chefs who start before sunrise, To the service staff who greet every guest with a smile, To the housekeepers, supervisors, front desk teams, and every unseen hero behind the scenes — Thank you. Hospitality is more than a job. It’s a commitment to care. To stay calm under pressure. To make someone’s day, even when yours isn’t easy. To serve with pride, grace, and resilience — again and again. At Singapore Institute of Hospitality (SIH), we honour your dedication, and we remain committed to helping you grow, lead, and thrive in your career. Because behind every unforgettable guest experience, there’s a team of hardworking professionals who make it possible. Happy Labour Day to all who serve, support, and uplift our industry. You are the reason hospitality has heart! 🌐 www.sih.edu.sg #SIHSG #LabourDay2025 #HospitalityHeroes #ThankYou #ServiceWithHeart #HospitalityProfessionals #SingaporeHospitality #WorkforceAppreciation #UpskillWithSIH #LifelongLearning #SkillsFuture #FNBProfessionals #BehindTheScenesStars
-
-
🧭 About To Be Promoted? Here’s What No One Tells You About Becoming a First-Time Manager The transition from individual contributor to team leader is one of the biggest — and most misunderstood — shifts in any career. It’s not just about managing tasks anymore. It’s about people. Communication. Trust. Decision-making. And the truth is, most new managers aren’t prepared. That’s why we’ve published this new article: 🔗 "Stepping Into Leadership: 7 Essential Skills Every New Manager Needs to Succeed" Inside, we cover the core capabilities every new leader needs to master — from emotional intelligence and communication, to giving feedback, managing conflict, and leading by example. Whether you're new to management, leading your first team, or supporting someone who is — this article is for you. 💡 At SIH, we don't just talk about these skills — we teach them. Through our WSQ First Time Manager course, we equip professionals with the tools to lead with confidence and clarity. ✅ SkillsFuture Credits claimable ✅ SFEC funding available for companies ✅ Taught by industry-experienced trainers 📖 Read the full article now: https://lnkd.in/d4VBCRm5 #SIHSG #LeadershipDevelopment #FirstTimeManager #CareerGrowth #SkillsFuture #UpskillWithSIH #SoftSkillsMatter #WorkplaceTraining #SupervisorSkills #WSQ #TeamLeadership #SFEC #SingaporeProfessionals
-
-
🚀 May 2025 Courses Are Now Open — Are You Ready to Level Up? If you’re serious about growing your career, building a world-class team, or preparing for the future of service leadership — this is your moment. At Singapore Institute of Hospitality (SIH), our new SkillsFuture courses launching this May are designed to equip individuals and businesses with real-world skills that drive real-world results. Here’s why learners and companies trust SIH: ✅ Recognised WSQ certifications ✅ Learn from industry-experienced trainers ✅ Practical, skills-focused workshops — no wasted time ✅ Designed for hospitality, F&B, retail and service sectors 💡 Individuals: Offset course fees easily with your SkillsFuture Credits 💼 Businesses: Claim up to 90% funding through SFEC — including foreign staff! 🔴 Limited places. High demand. Act fast to secure your slot! ➡️ Explore all May programmes and enrol today: www.sih.edu.sg 📞 Need advice? Speak with us: +65 9274 8177 #SIHSG #May2025Courses #SkillsFuture #SFEC #UpskillWithSIH #HospitalityTraining #WorkplaceExcellence #LeadershipDevelopment #SingaporeProfessionals #ServiceExcellence #TeamTraining #WSQ #CareerProgression #LifelongLearning
-
-
𝙂𝙧𝙚𝙖𝙩 𝙏𝙧𝙖𝙞𝙣𝙞𝙣𝙜 𝘿𝙤𝙚𝙨𝙣’𝙩 𝙅𝙪𝙨𝙩 𝙄𝙣𝙛𝙤𝙧𝙢 — 𝙄𝙩 𝙄𝙣𝙨𝙥𝙞𝙧𝙚𝙨. At Singapore Institute of Hospitality (SIH), we believe every course should be an experience, not just a lecture. That’s why testimonials like this from our trainee, Liew John Lee, reminds us why we do what we do: “Well done! A big thank you to Andy Chew for delivering a highly engaging training session. It was informative, interactive, and never boring!” — Liew John Lee, SIH Graduate When training is engaging, learners don’t just remember the material — they apply it with confidence in the real world. If you’re ready to: ✅ Communicate better ✅ Lead stronger ✅ Serve smarter ✅ Grow your career... Our WSQ-accredited programmes are designed for you. ✅ Use SkillsFuture Credits (for individuals) ✅ Companies can enjoy up to 90% funding via SFEC 📚 Learning that sticks. Skills that transform. 📲 Explore our upcoming programmes: https://lnkd.in/gTFmcefx #SIHSG #TraineeTestimonial #SkillsFuture #SFEC #UpskillWithSIH #WorkplaceTraining #HospitalityTraining #ServiceExcellence #LeadershipDevelopment #SingaporeProfessionals #CareerGrowth #WSQ #CustomerExperience
-
-
🌏 Singapore’s Tourism Future Is Bold — And It Starts with Us! 🎥 https://lnkd.in/gFthzh6n We’re inspired by the Singapore Tourism Board's Tourism 2040 vision (T2040) — a bold, ambitious roadmap that sees Singapore evolving into: ✔️ A world-class destination with inspiring, unique experiences ✔️ A vibrant home for locals and visitors alike ✔️ A global innovation hub for sustainable tourism growth As Singapore continues to invest in wellness tourism, world-class attractions, MICE leadership, and service excellence, there’s one clear truth: None of this is possible without the people behind the experiences. At Singapore Institute of Hospitality (SIH), we believe workforce capability is the foundation of this vision. 📌 Hospitality professionals must be equipped to lead with empathy, communicate with impact, and adapt with agility. 📌 Businesses must build resilient, guest-ready teams prepared for new traveller demands and rising global expectations. That’s where we come in. Our WSQ-accredited training programmes are designed to: ✅ Empower individuals with future-ready skills ✅ Support businesses with scalable team training ✅ Tap into funding like SkillsFuture Credits and SFEC to make training accessible The future of Singapore tourism is innovative, sustainable, and people-powered — and we’re proud to help shape it. 🔗 Explore how we’re preparing professionals and businesses for this next chapter: https://lnkd.in/gTFmcefx #Tourism2040 #STBT2040 #SIHSG #SingaporeTourism #WorkforceTransformation #HospitalityTraining #UpskillWithSIH #SkillsFuture #SFEC #ServiceExcellence #FutureOfWork #QualityTourism #SustainableTourism #SingaporeHospitality #WSQ
Tourism 2040: Setting the Stage for Long-Term Growth
https://www.youtube.com/
-
🛎️ Did You Know? Many Hotels Skip Room 113 — Here’s Why Ever noticed how some hotels go from Room 112 straight to 114? That’s not a mistake — it’s superstition. The number 13 is widely considered unlucky in many cultures. In fact, the fear of the number 13 even has a name: Triskaidekaphobia. Because of this, hotels often skip Room 113 — and sometimes the 13th floor altogether — to avoid making guests feel uneasy. But here’s what’s fascinating: This seemingly small detail reflects a deep understanding of guest psychology, and how cultural sensitivity plays a huge role in shaping great hospitality experiences. In hospitality, it's not just about service — it’s about anticipation, empathy, and attention to detail. 💡 Want to learn how to turn small touches into unforgettable experiences? At SIH, our programmes teach the soft skills and industry know-how that truly transform services. ✅ Claim SkillsFuture Credits ✅ Use SFEC for up to 90% corporate training support Explore our full course lineup: ➡️ https://lnkd.in/gTFmcefx #SIHSG #DidYouKnow #HospitalityFacts #GuestExperience #ServiceExcellence #CustomerPsychology #SkillsFuture #SFEC #UpskillWithSIH #SingaporeHospitality #HospitalityTraining #CulturalSensitivity
-
-
🚀 May Is Here — Are You And Your Team Moving Forward or Standing Still? New month. New goals. New opportunities to grow. Whether you're leading a team, building your career, or preparing your staff for the future — the skills you build now will define your success later. At Singapore Institute of Hospitality (SIH), our May programmes are open for enrolment — designed to equip you and your team with the leadership, communication, and service skills that today’s industries demand. Here’s why professionals and businesses choose SIH: ✅ Recognised WSQ certification ✅ Trainers with real-world hospitality and service experience ✅ Courses tailored to the needs of F&B, retail, hospitality and beyond ✅ Trusted by hundreds of businesses across Singapore ✅ Inclusive learning for all – including foreign staff and learners with support needs 💡 SkillsFuture Credits can be used for individual learners 💼 SFEC funding available for companies – offset up to 90% of course fees It’s not just about learning more. It’s about leading better. ➡️ View all May programmes: https://lnkd.in/gTFmcefx 📞 Enquire now: +65 9274 8177 #SIHSG #MayCourses #SkillsFuture #SFEC #UpskillWithSIH #HospitalityTraining #LeadershipDevelopment #CustomerExperience #WorkplaceExcellence #SingaporeBusiness #ServiceExcellence #TeamTraining #WSQ #ProfessionalGrowth #LifelongLearning
-
-
🌏 𝙒𝙤𝙧𝙡𝙙 𝘾𝙡𝙖𝙨𝙨 𝙏𝙚𝙖𝙢𝙨 𝘿𝙤𝙣’𝙩 𝙅𝙪𝙨𝙩 𝙃𝙖𝙥𝙥𝙚𝙣 – 𝙏𝙝𝙚𝙮’𝙧𝙚 𝙏𝙧𝙖𝙞𝙣𝙚𝙙! Did you know your company could offset up to 90% of training costs with the SkillsFuture Enterprise Credit (SFEC) – including for your foreign staff? ✅ No application needed ✅ Up to $10,000 in funding per eligible company ✅ Valid until second half of 2026 – but why wait? 💡 Now’s the time to build a stronger, smarter frontline team. At the Singapore Institute of Hospitality (SIH), we help businesses like yours: ✔️ Train in customer service, communication, leadership, and more ✔️ Equip your staff with nationally recognised WSQ certifications ✔️ Customise programmes that fit your business needs ✔️ Deliver real-world results – across hospitality, retail, healthcare, and F&B 📍Trusted by hundreds of businesses. 🌏 Eligible for both local and foreign staff. 📈 Let’s grow your team – without growing your expenses. 📲 Download the full guide and start planning today: https://sih.edu.sg 📞 Or speak with us directly at +65 9274 8177 #SFEC #SkillsFutureEnterpriseCredit #SingaporeBusiness #TeamTraining #CorporateTraining #SIHSG #UpskillWithSIH #WSQ #SkillsFuture #CustomerServiceExcellence #LeadershipDevelopment #HospitalityTraining #ServiceExcellence
-
"𝙎𝙪𝙘𝙘𝙚𝙨𝙨 𝙞𝙨 𝙬𝙝𝙚𝙣 𝙧𝙚𝙖𝙡𝙞𝙩𝙮 𝙘𝙖𝙩𝙘𝙝𝙚𝙨 𝙪𝙥 𝙩𝙤 𝙮𝙤𝙪𝙧 𝙞𝙢𝙖𝙜𝙞𝙣𝙖𝙩𝙞𝙤𝙣." — Simon Sinek Success isn’t luck. It’s learning, growing, and consistently showing up as the person you imagine yourself becoming. Whether you're leading a team, managing service operations, or serving customers on the front line — how far you go often depends on how much you're willing to grow. At Singapore Institute of Hospitality (SIH), we believe success is built one skill at a time. And with the right support, that reality is closer than you think. ✅ Use your SkillsFuture Credits to upskill ✅ Companies can offset up to 90% of training fees through SFEC ✅ Explore courses in leadership, communication, service excellence, and more 📚 Start where you are. Grow into who you want to be. ➡️ View all programmes: https://lnkd.in/gTFmcefx #SIHSG #MondayMotivation #SimonSinek #SuccessMindset #SkillsFuture #SFEC #UpskillWithSIH #WorkplaceExcellence #LeadershipDevelopment #SingaporeProfessionals #LifelongLearning #ServiceLeadership #SoftSkillsMatter #WSQTraining
-