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As the founder of moreMomentum, I am dedicated to inspiring and empowering service…

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Ervaring als vrijwilliger

  • Judo Bond Nederland grafisch

    Member of the Members Council

    Judo Bond Nederland

    - heden 8 jaar 2 maanden

    Gezondheid

  • Co-initiator

    Utrecht Talent Center

    - 3 jaar 6 maanden

    Kinderen

    EN: Utrecht Talent Centre is committed enable young sports talents to unlock their full potential and pursue their aspirations. Utrecht Talent Centre focusses on taking the environment and infrastructure to the next level, together with sports clubs and associations, businesses, schools, university and research.
    Besides the great value for sports talents and clubs, we also believe that talents bring great value for Bright, Inspiring, Welcoming and Connecting Utrecht.

    NL: Utrecht…

    EN: Utrecht Talent Centre is committed enable young sports talents to unlock their full potential and pursue their aspirations. Utrecht Talent Centre focusses on taking the environment and infrastructure to the next level, together with sports clubs and associations, businesses, schools, university and research.
    Besides the great value for sports talents and clubs, we also believe that talents bring great value for Bright, Inspiring, Welcoming and Connecting Utrecht.

    NL: Utrecht Talent Centre zet zich in om jonge sporttalenten eruit te laten halen wat erin zit en hun aspiraties waar te kunnen laten maken. Utrecht Talent Centre werkt aan een optimale omgeving en infrastructuur, samen met sportverenigingen, sportorganisaties, bedrijven, onderwijs en onderzoek.
    Naast de waarde hiervan voor talenten en sportverenigingen, zien we dat talenten veel te bieden hebben voor een "Bright, Inspiring, Welcoming en Connecting" Utrecht.

  • Top Judo Utrecht grafisch

    Board Member & Change agent

    Top Judo Utrecht

    - 6 jaar 8 maanden

    Gezondheid

    Supporting Top Judo Utrecht in developing from a successful start up to a mature, professional and successful association for intensive competitive judo sports. Mission is to continuously deliver top judo talents for the international top circuit as well as, catalyzing the quality and attractiveness of the recreational judo sport in the region.

  • PC Jenaplanschool Zonnewereld grafisch

    Chairman of Participation Council

    PC Jenaplanschool Zonnewereld

    - 3 jaar 4 maanden

    Opleiding

    Pro-active support for board in the ongoing development and improvement programmes.

Publicaties

  • Customer Centric Innovation for Sustainable Growth

    Noventum Service Management Consultants Ltd.

    Service seems to help with solving “business challenges”, which goes further than solving merely ‘’service challenges”. This is one of the key findings of our Research on today and tomorrow's Drivers for Growth.

    Most companies have an insufficient focus on customers and innovation. Images of customer expectations and needs are often coloured by internal interest, technological opportunities, existing products and current limitations. In addition, innovations often lack sufficient…

    Service seems to help with solving “business challenges”, which goes further than solving merely ‘’service challenges”. This is one of the key findings of our Research on today and tomorrow's Drivers for Growth.

    Most companies have an insufficient focus on customers and innovation. Images of customer expectations and needs are often coloured by internal interest, technological opportunities, existing products and current limitations. In addition, innovations often lack sufficient investments and are in many cases somewhat uncontrolled and incoherent, resulting in frustration and the lack of desired results. Furthermore, on the medium term, service revenue and profits are not significant on their own and therefore not relevant enough in the eyes of top management. What is evident is that successful service directors align their service strategy with the strategic bottlenecks of the company as a whole. This not only results in the increase of the added value of services within the organization, but also ensures services get a permanent spot in the strategic agenda. ​​

    Andere auteurs
    Publicatie weergeven
  • Service Economics - Profitable growth with a brand driven service strategy

    Noventum Service Management Consultants Ltd.

    Service economics is an umbrella phrase, coined by the authors, to convert the wide-ranging intangible aspects of service (including but not limited to processes, people, customers, strategy, brand values, competencies) into something tangible (such as financial information) that can be applied by the broader business community. With this information insight will be gained into how service is delivered, to promote a highly valuable impact within and alongside businesses today.

    For a long…

    Service economics is an umbrella phrase, coined by the authors, to convert the wide-ranging intangible aspects of service (including but not limited to processes, people, customers, strategy, brand values, competencies) into something tangible (such as financial information) that can be applied by the broader business community. With this information insight will be gained into how service is delivered, to promote a highly valuable impact within and alongside businesses today.

    For a long time it has proved difficult for service to be the source of excellent performance and profitability. Service Economics focuses on the value that service businesses represents when effectively dealing with the growing complexity of demands and expectations of customers and suppliers, to achieve an effective and profitable partnership. Service Economics is now becoming a hot topic in the C suite boardroom and is fast creating a new awakening into the importance of the Service business.

    Andere auteurs
    Publicatie weergeven

Onderscheidingen

  • #fsn20 - The 20 most influential people in field service: 2017 edition (page 1)

    Field Service News

    The Field Service News #FSN20 is our list of the individuals we believe will be key influencers in our industry across the next twelve months. Those included in the list have been selected by our own panel of industry insiders, who were given the simple criteria of identifying people who will have a significant impact on field service thinking.

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  • English

    Volledige professionele vaardigheid

  • German

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