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Providing services: Technical Support, Outsourcing, Customer Service, Customer Support, Network Support
Summary: Bekommen deine Kunden den Support, den du als Kunde selbst gern hättest? Gerade einmal 2 von 10 Geschäftsführern von MSPs oder Systemhäusern beantworten diese Frage mit einem eindeutigen Ja. (Quelle: eigene Umfragen) Genau hier kommt mein Unternehmen MSP-Support GmbH ins Spiel: Gemeinsam sorgen wir dafür, dass deine Kunden den besten IT-Support bekommen. Den, den du als Kunde gern hättest. Ich unterstütze MSPs und Systemhäuser mit 5 bis 30 Mitarbeitern, die täglichen Herausforderungen im Support zu meistern: ▶ Annahme von Anrufen und Erstellen von qualifizierten Tickets ▶ Bearbeitung von Tickets im direkten Kundenkontakt ▶ Betrieb von Managed Services wie Monitoring, Backup oder Sicherheitsaudits ▶ Übernahme von Wartungsarbeiten ▶ Disposition und Steuerung des gesamten Ticketprozesses Das alles in deinen Systemen und 100 % White-label. Wenn ich die Geschäftsführer unserer Kunden frage, was sie an unserem Service schätzen, antworten diese: ▶ schnell, kompetent und freundlich am Telefon (knapp 80 % der Anrufe nehmen wir unter 20 Sekunden an) ▶ Tickets enthalten alle Informationen, die der Techniker benötigt, um mit der Bearbeitung zu starten ▶ maximal 4 Stunden, bis die Bearbeitung eines Tickets startet ▶ Entlastung der Mitarbeiter, die so ungestört am Projekt arbeiten können und zufriedener sind ▶ zufriedene Kunden, die jederzeit einen Menschen telefonisch erreichen Damit bleiben deine Kunden dauerhaft bei dir und vertiefen die Zusammenarbeit. Zusätzlich arbeiten wir mit jungen Unternehmen zusammen, die sich strategisch dafür entschieden haben, keinen eigenen Support aufzubauen. Für diese übernehmen wir den kompletten Support. Du möchtest deinen Kunden den Support bieten, den sie verdienen? Oben im Profil findest du einen Button, mit dem du uns einen Termin buchst. Wir nehmen uns dann 30 bis 60 Minuten Zeit und klären, wie dein Unternehmen, deine Mitarbeiter und du von einer Zusammenarbeit profitieren. Und ob das überhaupt sinnvoll für dich ist.
Summary: A meticulous and resourceful professional to undertake complex assignments, meets deadlines and delivers with a superior performance. Able to work in a dynamic and challenging environment and have ability to solve complex problems and to create new opportunities, this offers professional growth while learning and being innovative. Food Technologist by profession and having 14 years of diverse product experience in Beverage companies. Poised and confident to apply my knowledge and skills to any position offered by the industry.
Providing services: Business Consulting, Management Consulting, 3D Design, Engineering Design, Project Management, Strategic Planning, Technical Support, Change Management, Corporate Training, Training
Summary: Experienced BIM Professional with a demonstrated history of working in the AEC industry. Skilled in AutoCAD, Revit, Navisworks, Dynamo, Recap, Lumion, Enscape, Revizto and Synchro. Team leadership skills with a history of dealing with numerous Architecture Structures and Interiors projects of varying scales and scope of works. Strong professional with an experience of creating training and workflow modules and working extensively on computational BIM.
Providing services: HR Consulting, Human Resources (HR), Appointment Scheduling, Outsourcing, Strategic Planning, Technical Support, Personal Assistance, Administrative Assistance, Labor and Employment Law
Providing services: Human Resources (HR), HR Consulting, Customer Service, Technical Support
Summary: Job World is a placement firm that is dedicated to providing exemplary permanent staffing services to a broad base of clients and applicants alike. In today's competitive marketplace, companies face an enormous challenge in trying to recruit and retain top performers. Highly qualified candidates are in demand and are seeking firms that are committed to excellence and positioned for growth. A well managed organization, we have a mature team of experts to evaluate candidates, from a large database of resumes.
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Providing services: Technical Support, Project Management, Program Management, Outsourcing
Providing services: Project Management, Technical Support, Leadership Development, Team Building, Change Management
Summary: Ali El Souki is a Civil Engineering graduated from Beirut University Class of 1998. Over the past since joined CCC as a young fresh graduate, worked on many construction projects in Lebanon, Kazakhstan, Africa & UAE. Has good experience in the construction of infrastructure projects including highways and sea water intakes and outfalls, commercial and residential projects, high rise building, airports, Malls, Oil& gas/liquefied natural gas/fertilizer plants During work I have an understanding of the construction processes, quality and safety requirement and an in depth knowledge of project execution and delivery & has the capability and experience of working in a multi team environment including interfacing
Providing services: Technical Support, Change Management, Business Consulting, Executive Coaching, Project Management, Team Building, Strategic Planning, Program Management, Management Consulting, Appointment Scheduling
Summary: Experienced Senior Vice President with a demonstrated history of leadership in cement industry. Skilled in Negotiation, Operations Management, project management, Quality Management, Six Sigma, and Quality Assurance. Strong business development professional graduated from IIT- BHU.