QuestionPro India

Meet the people behind QuestionPro's India team. Next in our Goa team series is Ananth Krishna Read more about him in the post below! #meettheteam #questionpro #questionproindia #goa #workingoa #lifeingoa

Meet the people behind QuestionPro's India team. Second in our Goa team series is Sagar Kasar Read more about him in the post below! #meettheteam #questionpro #questionproindia #goa #workingoa #lifeingoa

Big Billion Days isn’t just a sales event! It’s a real-time test of your customer experience. When volumes spike and emotions run high, small issues turn into large-scale sentiment shifts. Yet most brands are still reacting late, missing what customers are feeling in the moment. In this blog, we break down how to track and act on customer sentiment during Diwali using real-time, multilingual, and omnichannel feedback. #survey #bigbilliondays #onlinesurvey #cx #ex #questionpro #marketresearch #marketresearchagency #surveys

Customer experience in India can’t be measured with metro-only thinking! Tier 2 and Tier 3 cities now drive the majority of new digital consumers, yet most brands still run surveys designed for English-speaking metro audiences. That leads to poor response rates and misleading CX data. In this post, we break down how to measure customer satisfaction across non-metro India using regional languages, mobile-first surveys, WhatsApp distribution, and the right CX metrics. Read the full blog to learn how leading brands are building better CSAT programs across emerging markets. #csat #tier2city #tier3city #nonmetro #surveys #onlinesurveys #marketresearch #consumerresearch #d2c #directtocustomer #b2b #cx #questionpro

Meet the people behind QuestionPro's India team. First up in our Goa team series is Danush Ramachandran Read more about him in the post below! #meettheteam #questionpro #questionproindia #goa

Collecting reliable data in rural India is not just about sending survey links! Many regions still face low connectivity, language diversity, and trust barriers with digital surveys. Yet these areas represent a huge portion of India’s population and some of the most valuable consumer insights. In this carousel, we break down how researchers can conduct surveys effectively in remote areas using offline-first tools, field interviews, and stronger verification methods using QuestionPro’s offline survey capabilities. If your research does not reach rural India, you are missing a big part of the picture. Read the full guide in the blog. Link in the comments. #MarketResearch #SurveyResearch #ConsumerInsights #RuralIndia #QuestionPro

Most surveys fail before they even start. Not because people don’t have opinions. But because the survey experience doesn’t match how people actually respond in India. India is a mobile-first, multilingual, high-context market. If your surveys are still designed like Western email-first studies, response rates will always struggle. In this carousel, we break down practical ways to increase survey response rates in India in 2026. From mobile-first design and WhatsApp distribution to incentives, localisation, and better timing. If you run research, CX surveys, or consumer studies in India, these small changes can significantly improve participation. Read the full guide for deeper insights and benchmarks. #surveys #onlinesurveys #offlinesurveys #marketresearch #questionpro #surveyinindia

Most surveys are built to measure answers. Very few are built to understand reactions. A rating can tell you something changed. It cannot tell you what someone felt in that moment. That gap between numbers and emotion is where real insight gets lost. QuestionPro's VideoAI changes that. When you can see tone, hesitation, and expression alongside your quantitative data, research becomes more human and far more actionable. If you want to understand how video surveys work and when to use them, read the full blog linked in the comments. #videosurveys #surveys #onlinesurveys #questionpro #videoai #questionproVideoAI

Most teams think their surveys are legal under DPDPA! Most teams have never checked properly. Under India’s Digital Personal Data Protection Act, consent is not a formality. It must be explicit, purpose bound, and easy to withdraw. Storing data forever, using vague purpose statements, or relying blindly on third party tools can quietly put your organisation at risk. The penalty for getting it wrong can go up to ₹250 crore. Before you launch your next survey, ask yourself one question. Can you confidently prove compliance if audited today? Read the full breakdown and make sure your surveys are not your biggest legal blind spot. #dpdpa #digitalpersonaldataprotectionact #surveys #onlinesurveys