Robert Pope

Announced (and available) today - Microsoft Agent 365, a new control system that enables you to control and manage agents across your entire organisation, regardless of how or where they were built. It includes a dashboard with a complete view of all your agents, the ability to bring agents under management and limit their access, monitor agent behaviour and performance in real time, protect agents from threats and protect the data your agents use. For more information- https://lnkd.in/gzvQsQYX #MSIgnite

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We’re now live in Microsoft Marketplace. After months of technical validation and commercial review, Suada has been approved as a Microsoft Independent Software Vendor. What this means: Enterprise organisations can now procure Suada through their existing Microsoft agreements. Microsoft has validated our platform meets their technical and security standards. We can co-sell with Microsoft’s global sales force

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Microsoft have (quietly) retired the Power Apps per App SKU. They've not made an announcement, they've simply removed it from the January 2026 licensing guide. If this license is in use within your organisation, be prepared for changes at your next renewal. Sticking with licenses will mean a move to Power Apps Premium, which will be a price increase. Alternatively, you can move to Power Apps Pay As You Go (PAYG) which is going to be Microsoft's preference as they want as many customers on consumption billing as possible. Any questions - let me know. #Microsoft #licensing #ITAM

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𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐣𝐮𝐬𝐭 𝐜𝐡𝐚𝐧𝐠𝐞𝐝 𝐭𝐡𝐞 𝐠𝐚𝐦𝐞 𝐚𝐧𝐝 𝐡𝐞𝐫𝐞 𝐢𝐬 𝐰𝐡𝐚𝐭 𝐢𝐭 𝐦𝐢𝐠𝐡𝐭 𝐦𝐞𝐚𝐧 𝐭𝐨 𝐲𝐨𝐮. If you’re on a Microsoft Enterprise Agreement (EA) or MPSA. I recommend you read this twice and follow Bytes Software Services for more updates today. 🎙️ Starting November 1, 2025, Microsoft will take the next step in standardising it’s pricing approach for Online Services purchased through volume licensing programs most notably EA and MPSA. 𝑇ℎ𝑎𝑡 𝑚𝑒𝑎𝑛𝑠 𝑛𝑜 𝑚𝑜𝑟𝑒 𝑙𝑒𝑣𝑒𝑙 𝐵, 𝐶 𝑎𝑛𝑑 𝐷 𝑑𝑖𝑠𝑐𝑜𝑢𝑛𝑡𝑠. 𝐸𝑣𝑒𝑟𝑦𝑜𝑛𝑒 𝑠𝑡𝑎𝑟𝑡𝑠 𝑎𝑡 𝑙𝑒𝑣𝑒𝑙 𝐴. 𝑅𝑒𝑛𝑒𝑤𝑎𝑙𝑠 𝑎𝑛𝑑 𝑏𝑢𝑑𝑔𝑒𝑡𝑠 𝑠𝑖𝑔𝑛𝑖𝑓𝑖𝑐𝑎𝑛𝑡𝑙𝑦 𝑖𝑚𝑝𝑎𝑐𝑡𝑒𝑑. 🎙️ The change applies at the customer’s next agreement renewal or when customers purchase new Online Services. 𝑆ℎ𝑜𝑟𝑡-𝑡𝑒𝑟𝑚 𝑖𝑚𝑝𝑎𝑐𝑡 𝑖𝑛 𝑠𝑜𝑚𝑒 𝑠𝑐𝑒𝑛𝑎𝑟𝑖𝑜𝑠 𝑤ℎ𝑒𝑟𝑒 𝑤𝑎𝑡𝑒𝑟𝑓𝑎𝑙𝑙 𝑑𝑖𝑠𝑐𝑜𝑢𝑛𝑡𝑠 𝑎𝑟𝑒 𝑔𝑜𝑛𝑒 𝑜𝑣𝑒𝑟𝑛𝑖𝑔ℎ𝑡. 🎙️ Already, in April 2025 monthly billing on some alternative options has +5% price increase. A premium on flexibility. 𝑇ℎ𝑒 𝑖𝑚𝑝𝑎𝑐𝑡 𝑜𝑓 𝑡ℎ𝑒𝑠𝑒 𝑐ℎ𝑎𝑛𝑔𝑒𝑠 𝑛𝑒𝑒𝑑𝑠 𝑡𝑜 𝑏𝑒 𝑐𝑎𝑟𝑒𝑓𝑢𝑙𝑙𝑦 𝑤𝑒𝑖𝑔ℎ𝑒𝑑 𝑢𝑝 𝑏𝑦 𝑜𝑡ℎ𝑒𝑟 𝑎𝑑𝑗𝑢𝑠𝑡𝑚𝑒𝑛𝑡𝑠 𝑎𝑛𝑑 𝑝𝑟𝑖𝑐𝑒 ℎ𝑎𝑟𝑚𝑜𝑛𝑖𝑠𝑎𝑡𝑖𝑜𝑛. 📞 It’s a strategic imperative for all Microsoft UK customers affected to engage their Bytes Software Services account manager. The team are contacting all our clients and company’s who aren’t our customers yet. 🔹 𝐃𝐢𝐬𝐜𝐨𝐮𝐧𝐭𝐬 𝐝𝐨𝐧’𝐭 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐨𝐮𝐭𝐜𝐨𝐦𝐞𝐬. 𝐓𝐡𝐞 𝐫𝐞𝐚𝐥 𝐫𝐞𝐭𝐮𝐫𝐧 𝐨𝐧 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐜𝐨𝐦𝐞𝐬 𝐟𝐫𝐨𝐦 𝐀𝐝𝐨𝐩𝐭𝐢𝐨𝐧, 𝐎𝐩𝐭𝐢𝐦𝐢𝐬𝐚𝐭𝐢𝐨𝐧, 𝐁𝐮𝐢𝐥𝐝, 𝐚𝐧𝐝 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐞. 🔹This is not a one-time price update. Work with a partner who aligns funding, progress, and deep technical expertise in their partnership. 🔹This will ensure a lower TCO and sustained business value long after the invoice is paid. 🔹Alignment to Microsoft’s AI Cloud Partner Program is where both Partners and Customers will realise the greatest value. #Microsoft #Bytes #Azure #M365 #CSP #SAM #AMM #MicrosoftEnterprise #MPSA #MSPartner #PartnersMakeMorePossible #MicrosoftAICloudPartnerProgram

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𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗡𝗙𝗣 𝗟𝗶𝗰𝗲𝗻𝘀𝗶𝗻𝗴 𝗖𝗵𝗮𝗻𝗴𝗲𝘀 (Warning, may contain cats) Microsoft has had a long standing offer that Not For Profit organisations could apply for discounted licensing and other benefits. Until now, under a grant model, this included 10x free Business Premium M365 licenses. This benefit is now going to be retired. The date this change will apply from is July 1st 2025. If your renewal is after that date, you can continue using things until the license expires. The other benefits aren't due to be removed or modified, but this news doesn't seem to have been widely reported beyond a partner notification and an email being sent to affected tenants. You can see some more info in at the MS Partner website - https://lnkd.in/emv3dRzf If this affects you are some of your clients you'll need to make a plan for maintaining business continuity and avoiding any potential data loss. Reminder that if you aren't sure what is covered under Business Premium vs Business Basic (remaining free up to 300 seats) you can see a licensing breakdown here - https://lnkd.in/eQySJDeh Hopefully next week we can be back with some brighter news... #M365 #Licensing

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💡#CopilotCan- Turning time into reallocated value across the #NHS💡 Imagine if staff using #Microsoft365Copilot could each reclaim 3.35 hours a week – unlocking time for better care, faster collaboration, and more impactful work. Well, that’s the early output from the time savings we are seeing in #NHSnetConnect Copilot Pilot. 📊 Here's the interesting food for thought 🕒 3.35 hours saved per user per week via analytics and pilot user feedback.  💷£90.45 – Value of time saved on an NHS average hourly rate per week.  💷£361.80 – Per user, per month potentially for heavy Microsoft 365 users.  👥30,000 active users projected by July to be using the product set within the pilot.  📈 ££££ productivity benefits over a monthly period for heavy Microsoft 365 users across the 30k and the current 1.7m users…… who knows! Copilot use doesn't create money it creates time, these savings are all what we class as soft ROI benefits, that drive the reallocation of time towards, improved throughput, improved work quality and reducing burden of work on staff. This is the power of AI with purpose. This is why #CoPilotCan isn’t just a tagline – it’s a transformation. More time. More impact. More value. #NHSnetConnect #Microsoft365 #DigitalTransformation #AIinHealthcare #BetterConnectedBetterCare

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I’ve seen many NFPs struggle with outdated technology, which can really hold back their mission. Did you know Microsoft 365 can help enhance your organisation’s impact? It’s incredible how modern collaboration tools can transform the way teams work together, making it easier to connect and innovate, no matter where they are. This is especially important in a hybrid work environment, as it allows you to find talented people even if they’re located far from your office. I recommend taking a moment to explore this article to see how these insights can help your organisation grow: https://loom.ly/5t3EG9o #ADITS #Microsoft #Microsoft365 #NFPs

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📞 NEW Feature Update: Dynamics 365 Contact Center - Tailor proactive engagements with configuration options MC1163119 Admin Center Message provides details regarding this new feature update. 🚀 From 31st October 2025, organisations can design smarter proactive customer engagement workflows with new configuration options: What’s new? • 📲 Dynamic caller ID rules - show trusted, contextually relevant identities • 👩‍💻 Reserve agents before calls - reduce wait times & improve first-call resolution • 🤖 Predictive dialer - automatically initiate calls based on availability & responsiveness • ⏱️ Preview timer - give agents time to review customer history before engaging 💡 These enhancements empower service teams to scale outreach, improve customer trust, and deliver faster, more personalised experiences. Link to ChangePilot by Empowering.Cloud summary here: https://lnkd.in/expWUScr #Dynamics365 #ContactCenter #Copilot #CustomerExperience #AI

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Exciting news from the Kedify team today: Our enterprise-grade autoscaler is now officially listed in the Red Hat OpenShift catalogue! That means any OpenShift shop can spin up Kedify straight from OperatorHub in just a few clicks; no custom scripts, no DIY maintenance. Why this matters: - Instant install: Certified Operator, ready for production - Scale anything: HTTP, gRPC, queues, cron jobs, 65+ event sources - Cut your bill: Scale to zero when traffic drops, expand only when it’s real - Built by KEDA’s creators: You get the features you love, hardened for the enterprise - Full observability & support: Prometheus / Grafana hooks and a direct line to our engineers I’m incredibly proud of the team for bringing this to life and grateful to the KEDA community that laid the groundwork. If you’re wrestling with unpredictable traffic or runaway cloud costs in OpenShift, give Kedify a try and let me know what you think. Read more in our blog: https://lnkd.in/erKKQ4Hq Or, explore the listing directly: https://lnkd.in/eM6KV8-a #OpenShift #Kubernetes #Autoscaling #KEDA #Kedify

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