How to download from Dropbox DocSend

Updated Jul 31, 2026

In this article

Dropbox DocSend users can download content from their content library, download entire Spaces  (data rooms) in DocSend, or download content from a Space.

Learn more about DocSend Spaces.

Download a document

  1. Log in to docsend.com.
  2. Click Content library. 
  3. Open the document you’d like to download.
  4. Click ☑(more options).
  5. Click Download. 

The requested document will be downloaded to your “Downloads” folder.

 

Note: Downloading content internally is different from the visitor experience. Learn more about downloading as a visitor.

How to download an entire Space

Note: This feature isn’t available if you’re on a Limited Trial.

To download an entire Space: 

  1. Log in to docsend.com.
  2. Click Spaces.
  3. Click your Space. 
  4. Click ☑ (more options).
  5. Click Download space.

Your folders will download as a ZIP file, and a message at the bottom of your screen will let you know when the download is finished.

 

How to download files or folders from a Space 

To download a file, folder, or multiple items at once: 

  1. Log in to docsend.com.
  2. Click Spaces.
  3. Click your Space. 
  4. Click ☑(more options) to the right of the folder you want to download.
  5. Click Download folder. 

A ZIP file will be downloaded to your “Downloads” folder. 

  1. Log in to docsend.com.
  2. Click Spaces.
  3. Click your Space. 
  4. Click the desired file.
  5. Click ☑(more options).
  6. Click Download. 

The file will be downloaded to your “Downloads” folder. 

  1. Log in to docsend.com.
  2. Click Spaces.
  3. Click your Space.
  4. Check the checkbox beside the items you want to download.
  5. Click Download.

The content will be downloaded to your “Downloads” folder. 

Note: This feature is limited to Advanced Data Rooms customers.

How to download the index of a Space

Note: This feature is limited to Advanced Data Rooms customers.

Indexing assigns numbers to files so you can easily locate and reference them without needing to remember file names. Index values remain consistent for all viewers, even if they don’t have access to every file. 

Owners and collaborators can enable indexing for a Space at any time.

To enable indexing for a Space

  1. Log in to docsend.com.
  2. Click Spaces.
  3. Create a new Space or click an existing Space.
  4. Click Organize.
  5. Click Turn on indexing. 

Users should now see an Index column next to each asset in their data room. Documents will automatically be indexed as they’re uploaded.

To download an index: 

Admins or collaborators 

  1. Log in to docsend.com.
  2. Click Spaces.
  3. Click your Space.
  4. Click ☑ (more options) in the top right.
  5. Click Download index.

Visitors 

  1. Log in to docsend.com.
  2. Click Spaces.
  3. Click your Space.
  4. Click Export index in top right.

The downloaded index includes content numbers, files names, URLs, types, and descriptions.

Note: A visitor index will only show content that’s enabled for the person who downloads it.

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