How to set up Dropbox Dash

Updated Apr 02, 2026

Setting up the Dropbox Dash desktop app

To open the settings page on the Dash desktop app:

Press control-shift-e (Windows) or command-shift-e (macOS) to open the Dropbox Dash desktop app.
Click Continue to log in.
Log in using your Dropbox Dash account credentials.
Click your avatar (profile picture or initials) in the left sidebar.
Select Settings.

Select the General tab to:

Choose a theme for the app between Light, Dark, and System which will select the default theme of your computer.
Choose whether to show the Dash desktop app on startup, and whether to show Dash in your taskbar (Windows) or Dock (macOS).

Select the Local Files tab to:

Allow Dash to access your local files from File Explorer (Windows) or Finder (macOS)
Select which specific folders it can access.

Select the Keyboard shortcuts tab to:

Review the keyboard shortcuts to open the Dash desktop app, open Settings, check for updates, and quit the Dash app.
Edit the shortcut to open Dash.

Setting up the Dropbox Dash Browser extension

To access Dropbox Dash browser extension settings:

Log in to dash.ai.
Click Account in the left sidebar.
Click Settings.

Select the General tab to:

Choose a theme for the app between Light, Dark, and System which will select the default theme of your computer.
Learn how to disable Dropbox Dash as the default tab by hovering over (info).
Clear your browsing history to prevent history from appearing in Dash search results.

Select the Apps tab to view, add, or remove apps.

Connecting apps to Dropbox Dash

You can connect apps to Dropbox Dash from the Dropbox home page or from dash.ai. Learn how to connect apps to Dropbox Dash.

How to get help setting up Dropbox Dash

This support is available to select team admins during the initial 3-month Dash trial period.

Dropbox Dash offers optional phone-based onboarding support to help eligible team admins set up connected apps and learn more about effectively utilizing Dash core features.

Included in onboarding	Not included in onboarding
Support with connecting Google Workspace, Microsoft 365, and other supported tools	Support with custom Dash integrations
Guidance on using Dash features like Search, Chat, and Stacks	Information on sales, billing, or other Dropbox plans and features
Identifying and fixing issues related to setup	Technical issues or bug reports beyond initial setup

Live agent support is available 8:00 AM – 5:00 PM PT, Monday – Friday and subject to availability. Support is available in English-only.

To connect with a Dropbox Dash onboarding agent:

Log in to dash.ai.
Click Need help? in the left sidebar.
Enter your phone number.

Notes:

During available hours, you’ll be sent directly to the callback request form.
Outside of available hours, you’ll be directed to the Onboarding support page. From that page, click Set up Dropbox Dash yourself to follow step-by-step instructions to self onboard. To proceed with agent-guided onboarding support, check back in during available hours.

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