W

workforce-management

ClockWork is an open-source, AGPL-3.0+ licensed, industry-agnostic service orchestration platform that replaces commission-based systems with transparent, hourly-based labor exchange. It connects clients with professionals through fair dispatch logic, real-time scheduling, and AI-assisted matching, while ensuring full auditability, compliance, and ethical governance across all service interactions. https://roxanneardary.com/clockwork/

Workforce Planning Intelligence for contact centers & BPOs — turn forecasts into linked, explainable capacity, hiring & interval staffing plans. Next.js + Supabase, Erlang C, two-factor shrinkage, hiring ramp, and an AI copilot (Minova). BEST WFM aligned.