Unable to download Github Enterprise Server Package 3.8.17

[leroylim20]

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Bug

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The link https://github-enterprise.s3.amazonaws.com/ami/updates/github-enterprise-ami-3.8.17.pkg leads to the following error page. This is blocking our upgrade. Please help to resolve the permission issue, thanks!

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>WSK2HMNMVYKG8YBA</RequestId>
<HostId>
zbZ302mW3uypdFB5SU9wPAGDKyT66zaW+BtytcWI/QxlmqtoG0tXbpN93YwHdoRLhwsuk4Jpc5k=
</HostId>
</Error>

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[gcastillo-binanceus]

We noticed this as well. We are on 3.6.2 and wanted to upgrade to 3.8.17 per the prescribed upgrade path. 3.8.17 cannot be downloaded.

I checked AWS and GCP packages.
3.8.17 AWS
3.8.17 GCP

Ultimately we will move forward with a jump to 3.7 because that link is working
3.7.19 AWS

However, we will be blocked again because the link to 3.9 is also not working
3.9.18 AWS

Some guidance here would be much appreciated.

[queenofcorgis]

👋🏼 Can confirm this should be fixed and accessible!

[leroylim20]

Thanks!

[gcastillo-binanceus]

Agree, this seems to be resolved. Thank you!

[queenofcorgis]

Thank you for confirming @gcastillo-binanceus and thank you for marking the answer @leroylim20 ❤️

[leroylim20]

hi @queenofcorgis

FYI

https://github-enterprise.s3.amazonaws.com/ami/updates/github-enterprise-ami-3.10.17.pkg is also showing Access Denied. Can you please assist on this too? Thanks!

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>ABRTTE6J3QQQ01NY</RequestId>
<HostId>
8/yfingoyzIMdvn5mDMo/EmD04gUxvtD0uX9CGFefvJ8SenuAz003NbTF3gvCFmnfc11MuvyXUCStliFidsagw==
</HostId>
</Error>

[queenofcorgis]

@leroylim20 I checked in with the team on this, they're sharing that is has been fixed, can you confirm?

[leroylim20]

I can confirm that it works now, thanks for the swift response!

[todi783]

AccessDenied Access Denied WSK2HMNMVYKG8YBA zbZ302mW3uypdFB5SU9wPAGDKyT66zaW+BtytcWI/QxlmqtoG0tXbpN93YwHdoRLhwsuk4Jpc5k=

[pizzasarturin2-alt]

Que pex

[todi783]

83196993732

[pizzasarturin2-alt]

Eres de Mante?

[dmitryrext]

hi @queenofcorgis
I'm not sure if this is still the appropriate contact channel, but could you please assist?
We are experiencing the same issue when trying to download https://docs.github.com/enterprise-server@3.14/admin/release-notes#3.14.26