A full-featured ride-hailing desktop application inspired by Snapp. Built with C# (WinForms) for the frontend and MySQL as the backend database.

• User Management 👤

  • Passenger & Driver registration and login
  • Full profile with details (username, email, gender, health status, birth date, etc.)
  • Profile editing

• Passenger Panel 🧑‍✈️

  • Profile management
  • View all trips (current, past, canceled)
  • Apply discounts and use wallet
  • Request, cancel, or rate trips
  • Access support (complaints, gratitude, requests)

• Driver Panel 🚖

  • Profile management
  • View assigned trips
  • Accept or cancel trips
  • Update trip status (in-progress, completed)
  • Manage discounts and services

• Admin Panel 🛠️

  • Manage passengers and drivers
  • Oversee trips and system activity
  • Handle complaints, requests, and cancellations
  • Define and assign discount codes
  • Full support system with chat, rating, complaints, and gratitude

• Trip Management 🚘

  • Create different types of trips (ride, van, freight, delivery, etc.)
  • Manage trip status (pending, ongoing, completed, canceled)
  • Support for requests, cancellations, and feedback

• Wallet System 💰

  • Recharge passenger wallet
  • Payment methods: wallet, online, or cash
  • Show balance and transactions

• Complaints, Requests & Gratitude 📢🙏

  • Submit complaints, requests, and gratitude messages
  • Admin manages and responds
  • Resolution status (open/resolved)

• Chat Bot & Messaging 🤖💬

  • Built-in chatbot for quick support
  • Messaging between Admin, Driver, and Passenger
  • Show full conversation history

• Rating System ⭐

  • Submit ratings and comments after trips
  • Auto-calculate average rating with SQL Trigger
  • Display each user’s average rating in the admin panel

• Discount Management 🎟️

  • Define discount codes by admin
  • Assign discounts to specific passengers
  • Usage limits and expiration date support

• Language: C# (.NET Framework, WinForms)
• Database: MySQL
• Architecture: Multi-form structure with role-based access control

• Passengers / Drivers (user info)
• Trips (ride details)
• Complaints / Requests / Gratitude (feedback system)
• Ratings (with SQL trigger for average rating)
• Messages (support chat + chatbot)
• Wallet (balance and transactions)
• Discounts (codes and assigned passengers)

1. Clone the repository:

   git clone https://github.com/MahdiJDS/Esnap.git

2. Open Esnap.sln in Visual Studio.

3. Import the database into MySQL:

   source Database/Tables.sql;
   ...

4. Update your database connection string in Database.cs:

   string connection = "server=localhost;user=root;password=yourpass;database=esnap;";

5. Run the project 🎉

Pull requests and suggestions are always welcome.

This project is licensed under the MIT License.