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Thanks for reporting this. I think this is your first time running hydrator? I neglected to test with a clean slate where Hydrator had not been run before.
I think I've fixed the problem. Can you give the just released v0.0.7 a try?
When you click to link the account does your browser not open to a page at twitter asking for you approval to use your account?
Is it posdible something is blocking your browser from opening? Maybe some virus checking software?
@hamburgersct no, unfortunately not. it seems to only be an issue on some Win 10 installs. Something is preventing the browser window from opening. If you want we could try placing the url text for you to click on or copy/paste in the window. Would you be willing to try that?
@hamburgersct It took me a few more hours than I thought to get to it, but v0.0.8 is ready for you to try. It should display the Twitter URL you will need to point your browser at if Hydrator is unable to open the browser itself.
Thanks for your help!☺ However, it still didn't work.
I tried to click the button, but nothing happened. No new window in my browser and no URL was displayed.
Sreenshot_video.zip
Hi, it worked just like in this video. The "Invalid PIN" seemed to appear as long as I opened the application. Nothing happened when I click the Link button.
Thanks that is actually helpful! Has that Invalid PIN message always appeared there? I just uploaded v0.0.9 which should make a Reset button visible. Can you click Reset, and try to link again?
Screenshot_vid_2.zip
Unfortunately, it still didn't work properly. No URL appeared there. But the Invalid PIN didn't appear anymore after I clicked Reset.
I will try twarc, so don't worry ;-)
Anyway, thank u Ed!!!
One last thing we can try if you have some familiarity with the command line on Windows is to open Windows Powershell, navigate to where your Hydrator is installed and run it manually:
cd AppData/Local/Programs/Hydrator
./Hydrator.exe
When you try to link the account does any kind of error message get displayed in the terminal? It's possible your Hydrator.exe is installed somewhere else. Right clicking on the Hydrator icon on your desktop and selecting Properties may help you locate it.
Wow! You really helped me a lot! From the message in the command line, I found some errors with my network. As soon as I solve that, I believe that it can work properly. Really really thank you!😁
Hi! Recently I've tried to use twarc ( but I believe Hydrator is the same) and now I realize the problem: These two tools cannot work properly in China because of the GFW.
So, if someone in China needs to use these tools, he/she should try to overcome the network problem, or ask friends in other countries to help.
Anyway, thank you for developing these two wonderful tools!🤩
Oh wow, so you are behind The Great Firewall!? You will need to use a VPN right? If you get a chance I would love to see the error message you got in the terminal so that the Hydrator can provide a useful error message.
Hi, after reading through this thread I think I have the same issue as @hamburgersct. Using a VPN doesn't help, it simply returns with a timeout error.
It sounds like your VPN isn't doing what you think then :-( One way of checking is to visit https://api.twitter.com/ in your browser to see if you get a page not found error from Twitter. If it just sits there waiting for a response you are blocked. I'm sorry but neither Hydrator or twarc punch through firewalls.
Activity
edsu commentedon May 3, 2020
Thanks for reporting this. I think this is your first time running hydrator? I neglected to test with a clean slate where Hydrator had not been run before.
I think I've fixed the problem. Can you give the just released v0.0.7 a try?
edsu commentedon May 3, 2020
@helixg I'm sorry for prematurely closing this issue. Can you can confirm that v0.0.7 fixes this problem?
helixg commentedon May 4, 2020
It seems that the v0.0.7 can launch successfully
helixg commentedon May 4, 2020
It seems that I need a pin to connect to my API key, Can I enter the Access Key and Access Key Secret directly?
edsu commentedon May 4, 2020
hamburgersct commentedon May 20, 2020
Got this, too. Have you solved this?
edsu commentedon May 20, 2020
@hamburgersct no, unfortunately not. it seems to only be an issue on some Win 10 installs. Something is preventing the browser window from opening. If you want we could try placing the url text for you to click on or copy/paste in the window. Would you be willing to try that?
hamburgersct commentedon May 20, 2020
Yes, I'd like to try that. Thanks a lot for your reply!
edsu commentedon May 20, 2020
Ok, give me a few hours to try something out and put a release together.
Display Authorization URL
edsu commentedon May 21, 2020
@hamburgersct It took me a few more hours than I thought to get to it, but v0.0.8 is ready for you to try. It should display the Twitter URL you will need to point your browser at if Hydrator is unable to open the browser itself.
Can you give it a try?
https://github.com/DocNow/hydrator/releases/tag/v0.0.8
hamburgersct commentedon May 21, 2020
Thanks for your help!☺ However, it still didn't work.
I tried to click the button, but nothing happened. No new window in my browser and no URL was displayed.
edsu commentedon May 21, 2020
DId you see the URL to use in your browser to get the PIN?
1 remaining item
hamburgersct commentedon May 21, 2020
Sreenshot_video.zip
Hi, it worked just like in this video. The "Invalid PIN" seemed to appear as long as I opened the application. Nothing happened when I click the Link button.
edsu commentedon May 21, 2020
Thanks that is actually helpful! Has that Invalid PIN message always appeared there? I just uploaded v0.0.9 which should make a Reset button visible. Can you click Reset, and try to link again?
https://github.com/DocNow/hydrator/releases/tag/v0.0.9
hamburgersct commentedon May 21, 2020
Screenshot_vid_2.zip
Unfortunately, it still didn't work properly. No URL appeared there. But the Invalid PIN didn't appear anymore after I clicked Reset.
I will try twarc, so don't worry ;-)
Anyway, thank u Ed!!!
edsu commentedon May 21, 2020
Argh!
One last thing we can try if you have some familiarity with the command line on Windows is to open Windows Powershell, navigate to where your Hydrator is installed and run it manually:
When you try to link the account does any kind of error message get displayed in the terminal? It's possible your Hydrator.exe is installed somewhere else. Right clicking on the Hydrator icon on your desktop and selecting Properties may help you locate it.
hamburgersct commentedon May 21, 2020
Wow! You really helped me a lot! From the message in the command line, I found some errors with my network. As soon as I solve that, I believe that it can work properly. Really really thank you!😁
edsu commentedon May 21, 2020
NICE! what was the network problem -- does it look like it is firewall related? Please let me know if you are able to find a fix!
hamburgersct commentedon May 23, 2020
Hi! Recently I've tried to use twarc ( but I believe Hydrator is the same) and now I realize the problem:
These two tools cannot work properly in China because of the GFW.
So, if someone in China needs to use these tools, he/she should try to overcome the network problem, or ask friends in other countries to help.
Anyway, thank you for developing these two wonderful tools!🤩
edsu commentedon May 23, 2020
Oh wow, so you are behind The Great Firewall!? You will need to use a VPN right? If you get a chance I would love to see the error message you got in the terminal so that the Hydrator can provide a useful error message.
[-]can not install on Win10[/-][-]Report Network Connection Errors [/-]1109LLL commentedon Dec 8, 2020
Hi, after reading through this thread I think I have the same issue as @hamburgersct. Using a VPN doesn't help, it simply returns with a timeout error.edsu commentedon Dec 8, 2020
It sounds like your VPN isn't doing what you think then :-( One way of checking is to visit https://api.twitter.com/ in your browser to see if you get a page not found error from Twitter. If it just sits there waiting for a response you are blocked. I'm sorry but neither Hydrator or twarc punch through firewalls.
1109LLL commentedon Dec 8, 2020
agghhh, yep its blocked... Thanks for your help!
edsu commentedon Dec 8, 2020
Actually that means you were able to talk to the server ok if you can see that error page.
YuNFAnz06 commentedon May 9, 2021
Have you solved this problem now? I really want to use a dataset, but I don't know what to do.