Taking Action to Reduce Debt and Position QVC Group to Continue Advancing Live Social Shopping Growth Strategy

QVC Group has initiated a prepackaged Chapter 11 financial restructuring process in the U.S. to substantially reduce debt. Ensuring we have the right balance sheet in place to support our business is a key pillar of our WIN Growth Strategy, which is positioning QVC Group to thrive and grow as a leader in live social shopping.

We are operating as usual, and we remain focused on delivering an exceptional experience – surprising and delighting our customers every step of the way.  

The Company expects to complete this process on an expedited basis and is targeting emergence within approximately 90 days.

QVC Group’s subsidiaries and entities located outside of the United States are not included in the U.S. court-supervised process. The Company’s global business operations are continuing as usual - including customer-facing operations in the UK, Germany, Japan and Italy as well as its Global Business Services in Poland and Global Sourcing in China.

Continuing to Provide Customers With Joyful and Engaging Shopping Experiences

Customers can continue to shop our brands as always on broadcast TV, on streaming and social, on our branded websites and apps, in our stores and through our catalogs.

  • Our programming across broadcast TV, streaming, social and digital continues as normal
  • Our return policies and procedures remain the same
  • Our gift cards and credits remain valid
  • Our promotions continue as normal
  • Our retail locations are open and operating on normal schedules
  • Our store and merchandise policies remain the same
  • Our branded credit cards continue to be honored

Continuing to Work Closely With Our Valued Business Partners

Our vendors and suppliers remain an important part of our business, and we remain fully committed to partnering with you to deliver the exceptional shopping experiences that have come to define our beloved brands.

  • Our operations are continuing without interruption
  • QVC Group has ample liquidity to meet its business obligations
  • We expect to pay vendors and suppliers in full under normal terms for goods and services provided before and after the filing date
  • Vendors and suppliers should continue to submit invoices through the usual channels
  • We will continue working closely with vendors and suppliers to ensure our mutual success

Our WIN Growth Strategy:
Creating a QVC Group for the Future

Over the past several years, QVC Group has navigated significant changes in how consumers discover and purchase products.

In response, the Company launched its three-year WIN Growth Strategy to reposition QVC Group to drive the future of live social shopping. This strategy focuses on reaching customers Wherever She Shops, engaging customers with Inspiring People and Products, and driving operating efficiencies with New Ways of Working.

We are seeing early momentum, driving new customer acquisition and expanding our reach to a broader audience of shoppers.

With the support of our lenders and a more appropriate capital structure, we believe we can deliver on our WIN Growth Strategy to drive the future of live social shopping.

We are determined to come through this process as a much stronger company so we can continue bringing innovative products, compelling content and unforgettable moments to shoppers worldwide.