Zach Katsof (he/him)

Canadian businesses are calling people back to the office hoping it will boost productivity, but our latest HP Canada research shows the real opportunity lies elsewhere. Leaders say they’re productive (94%), yet many admit “productivity” has become a buzzword without meaningful change. Nearly half feel burned out by the pressure to do more and 72% believe role-relevant AI would make a bigger difference than policy alone. What stood out most is how only 38% still measure success by hours logged. As leaders shift toward outcomes such as customer satisfaction, efficiency, and employee experience, it’s clear productivity won’t improve by counting time but by improving how teams work. If return-to-office is the conversation, modernizing workflows and equipping teams with the right tools is the solution. That’s where real productivity happens. You can read more about the survey results: https://lnkd.in/gw9ifTKu #FutureOfWork #Leadership #AI #Productivity

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Canadians' relationship with work is at a turning point. Our newly released HP 2025 #WorkRelationshipIndex shows only 15 % of knowledge workers in Canada feel they have a healthy relationship to what they do, down by 8% from 2024. That sounds bleak, until you look at why the other 85% believe things could improve:   1. When employees sense their company is investing in the right tools and support, their odds of landing in the “healthy zone” more than double. 2. Among Canadians who already use AI every day, optimism about the future of work soars - even though just three in ten have that access today. In other words, we have levers within reach. Yes, technology matters but so do trust, autonomy and leadership that puts people first. Secure, intuitive AI can remove busywork and spark creativity, yet its impact depends on leaders who pair new tools with clear purpose and the training to use them. For those of us shaping workplace strategy, the brief is clear: ✔️ Invest with intent: Choose tech that adapts to how people work, not the other way around. ✔️ Scale skills, not just software: Make AI literacy as universal as email. ✔️ Lead with empathy: Use data to start conversations, not to measure output but to unlock fulfillment. The gap between potential and reality is wide, but it’s ours to close. Equipping Canadians with secure, intuitive AI and paired with the training to use it can turn technology into a source of engagement, creativity, and growth for everyone. Read the full report: http://bit.ly/3VRdWie   #FutureofWork #AI #Leadership

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With just 3% of Canadian companies fully prepared to defend against today’s cyber threats, organizations need support and expertise to build strong cybersecurity posture. That’s why I’m excited that CDW Canada has become the first partner in Canada to officially launch Cisco XDR as a Managed Service. CDW Canada’s customers can now harness the benefits of a Managed Detection and Response (MDR) service, with enhanced threat detection and incident response along with 24/7 cybersecurity monitoring. Empowering security teams to detect and respond to sophisticated threats has never been more important -- and this expanded offering is a step forward in helping companies enhance their security operations. Read more:   http://cs.co/9005NpRF5

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ServcoCanada, a full-service industrial constructor, boosted efficiency and scalability by adopting CMiC’s integrated ERP system. By consolidating multiple software systems into a single database, they achieved real-time data visibility, streamlined processes, and reduced payroll staff needs significantly—from seven to just one and a half. This integration transformed payroll, financial management, and overall decision-making, enabling ServcoCanada to thrive in large-scale industrial operations! 🚀📈 Learn more about how we helped ServcoCanada achieve success: https://lnkd.in/ejaWjpKK. #ERPIntegration #ConstructionTechnology #DigitalTransformation #IndustrialEfficiency #DataDrivenDecisions #CMiC #OperationalExcellence

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AI adoption is accelerating, but a gap is growing between IT strategy and what employees experience on the ground. Join Sunny Wang (Microsoft) and Brian Matthews (CDW Canada) as they share insights from CDW’s 2025 Market Trend Report. Learn how to close the AI divide, align investments with real-world use cases, and unlock measurable ROI. 📊 Key topics include: - Year-over-year shifts in AI adoption - Why some IT leaders see GenAI as too costly—and what ROI looks like in practice - Successful use cases driving real outcomes - The role of training, design, and user experience in adoption Register Now👉 https://lnkd.in/gvXxgACt Open to CIOCAN members & qualified senior IT executive guests. #CIOCAN #AI #DigitalTransformation #GenAI #Leadership

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What does AI adoption really look like at scale? At BTEX 2025, experts from CDW Canada and NVIDIA broke it down stage by stage with a clear “crawl, walk, run” framework that spans digital coworkers to AI Blueprints. The session outlined how Canadian organizations can evolve from early exploration to full enterprise transformation. Explore how to lay the groundwork, scale with confidence and lead with an AI-first mindset. Explore the full article for key takeaways. 🔗 Read the article

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At a recent Partner Strategy Day with Alithya and other Microsoft partners in Canada, we had the privilege to sit down with John Scandar, SVP at Alithya, as part of our SME&C Canada Partner Spotlight series. John shared how Alithya is helping customers accelerate AI adoption through a strong go-to-market strategy, while also expanding its capabilities through intentional acquisition strategy to deliver an even broader portfolio of services. He also discussed the future of AI and how the Microsoft partnership is enabling organizations to unlock new opportunities, drive productivity, and transform business outcomes. 👉 Don’t miss these insights. John Scandar Ehsan Youssef Harp Girn, CPA Cynthia Keough-Erdmann Neil Thompson Alexandre Saab Gina Izumi Bile Hassan Neveen T. Sherief Ibrahim Amer D. Rony Jacob Oommen Rekha Narang Kree Govender Monica Sarna Micah Laskin Ana Cuadra Martin Evers João Costa

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Seneca Polytechnic & Microsoft - Pioneering AI in Education! Seneca Polytechnic and Microsoft are expanding their commitment to AI in education. This partnership will revolutionize learning and equip students with essential AI skills. Key Highlights & Learnings ✅ Innovative Partnership: Seneca Polytechnic and Microsoft are collaborating to advance AI in education. 📊 Enhanced Learning: The initiative aims to provide students with cutting-edge AI tools and resources. 🌐 Future-Ready: This partnership prepares students for the evolving demands of the workforce. 🤝 Commitment to Excellence: Both institutions are dedicated to enhancing educational experiences. 🚀 Transformative Impact: The collaboration will revolutionize how students learn and interact with technology. https://lnkd.in/gfeuZzby

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How do you stop digital friction from holding you back? OpenText experts including Lindsay Sterrett, Mike Safar and Sheila Woo share how digital content services drive AI productivity to help unleash your team’s full potential. Listen to the conversation: https://bit.ly/4mk0XkG

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Empowering Sales Teams: More Than Just Tools Equipping your sales team with the latest technology is important, but it’s only half the battle. True enablement comes from combining great tools with ongoing training and clear processes. When teams feel supported, they’re more confident and effective. What’s one way you’ve helped your team level up recently? #SalesOnboarding #SalesLeadership #TribalKnowledge #TimeToValue #SalesEffectiveness #BusinessSuccess #manahgement #leadership #TeamRevenue

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Why I Believe AI Will Define the Next Era of Enterprise Sales After two decades of building sales technology, I've learned one fundamental truth: the gap between average and exceptional sales performance isn't talent—it's infrastructure. I recently sat down with the CanadianSME Small Business Podcast for their episode "AI in Sales: Gamechanger for Revenue Growth" to discuss why we built servicePath™ and where I see the enterprise sales landscape headed. The reality facing most organizations today: Your sales teams are brilliant. Your products are strong. But your quoting process? It's likely costing you millions in leaked revenue, extended sales cycles, and pricing inconsistencies that erode margin. Legacy CPQ systems and spreadsheet-based workflows weren't architected for the complexity of modern enterprise sales. They're artifacts of a different era—and they're holding you back. What we covered in the conversation: ✅ How AI in Sales Operations is fundamentally accelerating sales cycles and massively reducing costly human errors. ✅ Strategies to immediately eliminate Revenue Leakage and optimize pricing for peak profitability. ✅ Exclusive insights into what Gartner recognition means and where the future of Sales Tech is headed. ✅ The successful roadmap for scaling a Canadian SaaS company, like servicePath™, into a dominant global enterprise solution. Here's what I'm most excited about: We're at an inflection point. The AI-native CPQ platforms emerging today don't just automate—they augment strategic decision-making. They compress deal cycles not by cutting corners, but by eliminating friction. They protect margin not through rigid rules, but through intelligent guidance. At servicePath™, we've transformed complex sales into intelligent, accelerated revenue streams for tech-enabled enterprises. This isn't vaporware or future-state thinking—it's delivering measurable results today. For my fellow CEOs and revenue leaders: If you're evaluating your sales tech stack, wrestling with quote accuracy issues, or watching deals stall in configuration complexity, this conversation might reframe how you think about the problem. 🎧 Listen here: https://lnkd.in/gnKWdvqc I'm curious to hear from this community: What's your biggest sales operations challenge right now? Where are you seeing the most friction between your sales team's potential and their actual execution? Let's talk about it. 👇 #Leadership #AIinSales #RevenueGrowth #CPQ #SalesTech #servicePath #CEO #EnterpriseAI #B2B #RevenueOperations #SalesLeadership #DigitalTransformation #CanadianTech

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