“Carol is a seasoned & highly capable executive with solid expertise in product strategy and lifecycle management, B2B e-business and customer experience transformation. I'm privileged to have worked with Carol on Optus Business Customer Experience e-business transformation. Carol demonstrated considerable political savvy and business acumen in both developing & funding a bottom up transformation approach that engaged, educated and created CX accountability for each employee, dramatically changing the OB operational and delivery landscape. In an environment noted for its internalised perspective, her cultural change work in identifying communicating & resolving customer pain points & root causes, and empowering emplyees to walk in the shoes of the customer is a monumental organisational achievement that is testament to her tenacity, flexibility, passion, drive & skill. Carol is both pragmatic and personable - I welcome the opportunity to work with Carol again and recommend her to any forward thinking company with a vision for Customer Experience Leadership.”
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GROW is pleased to announce that John. F. Banfield has joined as our new CEO as of April 29th to lead us through this exciting next phase! John…
GROW is pleased to announce that John. F. Banfield has joined as our new CEO as of April 29th to lead us through this exciting next phase! John…
Liked by Carol Chris
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🚀 LET'S GO! 🚀 We’ve officially launched into the new financial year with the Global Fraud Solutions Kickoff, and the energy is undeniable! This…
🚀 LET'S GO! 🚀 We’ve officially launched into the new financial year with the Global Fraud Solutions Kickoff, and the energy is undeniable! This…
Liked by Carol Chris
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We’ve officially launched into the new financial year with the Global Fraud Solutions Kickoff in Kuala Lumpur last week, and the energy is…
We’ve officially launched into the new financial year with the Global Fraud Solutions Kickoff in Kuala Lumpur last week, and the energy is…
Liked by Carol Chris
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I am excited to have been awarded a spot on the incentive trip to Peru in 2025! This opportunity is particularly special to me because it allows me…
I am excited to have been awarded a spot on the incentive trip to Peru in 2025! This opportunity is particularly special to me because it allows me…
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Customer Due Diligence (CDD) is a core component of a compliant and effective AML/CTF program, ensuring that businesses properly understand who their…
Customer Due Diligence (CDD) is a core component of a compliant and effective AML/CTF program, ensuring that businesses properly understand who their…
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We are very excited to be sponsoring the AML Summit again this year. We never miss an opportunity to support the industry and build our knowledge…
We are very excited to be sponsoring the AML Summit again this year. We never miss an opportunity to support the industry and build our knowledge…
Liked by Carol Chris
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Lots of great discussions last week about the issues facing TechnologyOne’s customers at a roundtable we hosted at HQ. We heard some great insights…
Lots of great discussions last week about the issues facing TechnologyOne’s customers at a roundtable we hosted at HQ. We heard some great insights…
Liked by Carol Chris
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Around the world, from the US to Australia, New Zealand, Singapore, Malaysia, the UK and beyond our team across the globe have come together for our…
Around the world, from the US to Australia, New Zealand, Singapore, Malaysia, the UK and beyond our team across the globe have come together for our…
Liked by Carol Chris
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It's been an exciting first month back at GBG. Engaging with some of the US's largest accounts has offered valuable insights into their evolving…
It's been an exciting first month back at GBG. Engaging with some of the US's largest accounts has offered valuable insights into their evolving…
Liked by Carol Chris
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🚀 On Tuesday, the Loqate Asia team kicked off FY26 in Kuala Lumpur with excitement and empowerment! Led by David Green, the day was filled with…
🚀 On Tuesday, the Loqate Asia team kicked off FY26 in Kuala Lumpur with excitement and empowerment! Led by David Green, the day was filled with…
Liked by Carol Chris
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As I look back on my first 100 days at GBG Plc, I am exhausted (though raking up the travel points!) but filled with gratitude and excitement for the…
As I look back on my first 100 days at GBG Plc, I am exhausted (though raking up the travel points!) but filled with gratitude and excitement for the…
Liked by Carol Chris
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