Userback

Feedback is everywhere...emails, chat messages, screenshots, surveys. Teams spend hours trying to track it all down, and still things slip through the cracks. Userback centralizes all your user feedback, making it easy to see, organize, and act on. Every comment, every screenshot, every insight, all in one place. That’s why product teams love it: All your feedback. Organized. Easy to manage. 👇 Don’t just take our word for it, check out the G2 reviews and see why 20,000+ product teams rely on Userback. #ProductFeedback #UserFeedback #G2Reviews #SaaS #ProductManagement #StartupTools #BusinessGrowth #CustomerInsights #FeedbackLoop

Finding a specific piece of feedback shouldn't take longer than acting on it. We've just rebuilt the filters experience in Userback. AI Context Search finds feedback by intent rather than exact keywords, so if a user described something differently to how you'd search for it, you'll still find it. Save and pin your most-used filter combinations. Less time searching. More time building. 👉️ Find out more here: https://lnkd.in/gxS_jb49 #Userback #ProductTeams #Saas #Search #UserFeedback

Leadership wants a feedback summary for Monday's board meeting. It's Friday at 3pm. Without a system you know what happens next ...Slack, Intercom, a spreadsheet nobody's updated in two weeks. You piece together a rough answer over the next two hours. Your weekend starts late. With the Userback MCP it looks like this: You open Claude. You type one prompt. The MCP queries Userback, pulls the last 30 days of feedback, surfaces the top themes, sentiment trend, and critical open bugs, and returns a board-ready summary in seconds. Done in 5 minutes. Your weekend is yours. This is what connecting your feedback to your AI tools actually means. Not AI replacing your feedback system...AI making it work faster for you. 👉 https://lnkd.in/gPsMg2_V #ProductManagement #AI #MCP #UserFeedback #SaaS

Ever wonder what a product team can ship when they're heads down for a few months? This Thursday we're going live to show you. Mobile SDK, Slack Capture, AI Insights, MCP and more. All in one session, with Q&A at the end. 📅 Thursday 21 May · 1:30 PM PDT · Zoom Save your seat → https://lnkd.in/gRCDGBcb #Userback #Webinar #ProductManagement #SaaS

Most bug reports arrive broken. Not broken as in "the feature doesn't work." Broken as in, the report itself is useless. "It's not loading." On what browser? On which page? What happened right before? What did the console say? Your developer spends 30 minutes chasing context that should have come with the report. Then they email the user. Then they wait. Sometimes the user doesn't reply. Sometimes the issue can't be reproduced. The ticket sits open. This is where most of the time goes in bug triage, not fixing bugs, but hunting for enough information to start. One Userback customer cut their bug triage time by 70%. Not because they hired more developers. Because every bug report now arrives with an annotated screenshot, session replay, console logs, and browser metadata attached, automatically, without the user doing anything extra. The developer gets everything they need in one place. The back-and-forth disappears. Less archaeology. More fixing. 👉 userback.io #BugTracking #ProductManagement #SaaS #UserFeedback

“This feedback is too vague.” “Which version of the site was that?” “Can we fix this before it becomes bigger?” Agencies hear this all the time. Userback turns client feedback into actionable, centralized insights instantly, so nothing gets lost and small issues don’t become big problems. That’s why agencies love Userback, and why 20,000+ product teams rely on it. 👇 Don’t take our word for it. See the G2 reviews. #ProductFeedback #UserFeedback #G2Reviews #DigitalAgencies #MarketingTools #WebDesign #UXDesign #ClientFeedback #SaaSTools

Reading about new features is one thing. Seeing them live in action is another. Next Thursday we're walking through everything we've shipped in the last few months - Mobile SDK, Slack App, AI Insights, MCP, and more. With Q&A. 📅 Thursday 21 May · 1:30 PM PDT · Zoom Reserve your spot now → https://lnkd.in/gRCDGBcb #Userback #Webinar #ProductManagement #SaaS

How a product team spends time on feedback, before and after Userback. Before: 45 min gathering feedback from Slack, email, tickets...30 min trying to reproduce a bug from a vague description ...20 min writing up a Jira ticket with the context you managed to find...15 min following up with the user for more detail Total: ~2 hours per feedback item After: Feedback arrives in Userback with screenshot, session replay, console logs attached...Developer clicks through to session replay, sees exactly what happened...One-click push to Jira with all context included...User gets notified when it ships Total: ~15 minutes per feedback item The product didn't change. The process did. #ProductTeams #Sprint #Userback

If your team collects feedback but still makes product decisions on gut feel because nobody has time to read it all, then this is for you. Userback Insights changes that. AI automatically organises your feedback into themes and surfaces what matters most. Your roadmap backed by signal, not assumption. What used to take hours, now takes seconds. 👉 https://lnkd.in/gtfvwZ7P #Userback #ProductManagement #UserFeedback #AI #SaaS #ProductInsights

So many good ideas get buried in Slack threads. Now you can send them straight into Userback in one click. Introducing the Userback Slack App. Try it out today. https://lnkd.in/gH_eexFf #Slack #Userback #UserFeedback #Saas #ProdTeams