Flexible User Testing Tool

Do you really know your users & their issues?

Userfeel makes it easy to discover the issues, doubts, hesitations and needs of your target audience. Not just bug fixes.

Watch examples of what user testing with our tool reveals: Userfeel.com

Asos

English user test on desktop

Simulate an online purchase from asos.com

Hertz

English user test on desktop

Perform a usability test on Hertz's online booking experience.

Mimi Hearing Technologies

English app user test on iPhone

Test an iPhone application using tester's own device.

Unbound Merino

English moderated test on desktop

Moderated testing recording the reactions of the tester.

St. Stephen's & St. Agnes School

English user test on mobile

Performing a general impressions test to a school's website.

DH Marketing

Brazilian user test on desktop

Viaplay

Swedish user test on desktop

Media Markt

Polish user test on mobile

What’s included with every user test

We give you everything you need to successfully create and analyze your user tests.

Recruitment

Recruitment of user testers matching the demographics and screener questions you request

Video

Video recording of user tester completing questions and tasks on your website, app or prototype

Audio

Audio of user tester in the video recording, voice transcript, ‘system usability scale’ rating and test summary

Screening

To ensure you get feedback from user testers that exactly match your target audience, we offer the ability to choose demographics (age, gender, location, language and level of web experience), and screener questions to get specific with your needs (for example if you only want users who have purchased shoes online before)

Teamwork

Each team member can add annotations to videos and categorize issues based on their type (usability issue, bug, general observation, or user comment).

Highlight Videos

The best way to present the results of your usability studies to your team and have team buy-in is to create a highlights video showing the most critical issues. Userfeel helps you create this video in minutes rather than hours. The video can be downloaded locally or automatically uploaded to your YouTube account as unlisted, ready to share.

Sharing

The ability to add annotations and share highlight videos with your team

See all features

User testing helps you discover your users issues, frustrations, doubts, needs and desires. Knowing this helps form high-impact ideas for improving your website usability, conversion rates and revenue.

User testing helps you discover bugs that you didn’t know had on desktop and mobile, and on different browser types. Fixing these bugs quickly helps you reduce exits and increase conversion rates.

Heatmaps show you where users click and what attracts their attention, they don't show you WHY though. User testing, on the other hand, shows you WHY they get attracted, what they expect when they click, and what confuses them.

Userfeel allows you to find real users problems and develop informed hypotheses in order to run more focused and targeted A/B tests. So, user testing precedes A/B testing.

Usability gurus suggest 5 tests per device type (desktop, mobile, tablet) are enough to reveal about 80% of existing problems with any website at any given point, and for a particular test scenario.

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Actionable User Feedback, Simplified.

Get high-quality video insights and surveys from real users. Start your research with our new flexible subscriptions.

Unfiltered user feedback, exactly when you need it

Take the next step

Book a live demo with us to see a better tool