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User research course for UX

Starts

5 May 2026

Includes AI certification

Professional Certificate in
User Research

Learn how to conduct and communicate user research effectively, while exploring how AI is reshaping the field.

Portrait of Mark McGuiness
Portrait of Lena Siegling
Portrait of Deborah Iaria
Portrait of Julian Pugsley

Join a community of 14K+ designers

University credit-rated by

Glasgow Caledonian University logo
""

User research course for UX

Starts

5 May 2026

Includes AI certification

Professional Certificate in
User Research

Learn how to conduct and communicate user research effectively, while exploring how AI is reshaping the field.

Portrait of Mark McGuiness
Portrait of Lena Siegling
Portrait of Deborah Iaria
Portrait of Julian Pugsley

Join a community of 14K+ designers

University credit-rated by

Glasgow Caledonian University logo

Who is this for?

UX professionals and aspiring UX researchers

Duration

4 months

Commitment

3 hours per week

Price

€2,400

€1,995

or

€415

€347

x

6

payments

Flexible format

Online, self-paced with live support and personalised project feedback

Course overview

The industry standard course in UX research

Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.

User Research certification badge
Glasgow Caledonian University
Why take this user research course:

Gain in-demand skills and boost your career in a thriving industry.

Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.

Become an insights expert. Translate findings into actionable insights and communicate them with conviction.

Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.

Get the confidence to succeed. Count on our course tutors, career advisors and student community throughout your journey.

User Research certificate
User Research certificate

“The course significantly strengthened my user research skills. I now feel more confident in conducting research tasks and well-equipped to lead and guide my team.”

Stephen Kennedy

Senior Manager, Digital Experience

@Etihad

Etihad logo
Portrait of Stephen Kennedy

“The course significantly strengthened my user research skills. I now feel more confident in conducting research tasks and well-equipped to lead and guide my team.”

Stephen Kennedy

Senior Manager, Digital Experience

@Etihad

Etihad logo
Portrait of Stephen Kennedy

Curriculum

Includes AI certification

A comprehensive, in-depth curriculum

This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University. Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.

Glasgow Caledonian University logo

Module 1

Introduction to user research

Understand the role of a UX researcher. Explore the types, methods and ethics of research.

Module 1

Introduction to user research

Understand the role of a UX researcher. Explore the types, methods and ethics of research.

Module 2

Planning the research

Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.

Module 2

Planning the research

Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.

Module 3

Fundamental user research skills

Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.

Module 3

Fundamental user research skills

Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.

Module 4

Expanding your toolkit

Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.

Module 4

Expanding your toolkit

Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.

Module 5

Analysing qualitative research

Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.

Module 5

Analysing qualitative research

Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.

Module 6

Quantitative research

Learn to design, conduct and analyse online surveys, A/B tests and more.

Module 6

Quantitative research

Learn to design, conduct and analyse online surveys, A/B tests and more.

Module 7

Communicating the research

Learn how to report and present your findings with confidence.

Module 7

Communicating the research

Learn how to report and present your findings with confidence.

Module 8

AI for user research

Explore how AI tools can assist researchers.

Module 8

AI for user research

Explore how AI tools can assist researchers.

Project

Portfolio project

Build a professional portfolio to showcase your research expertise.

Project

Portfolio project

Build a professional portfolio to showcase your research expertise.

Request more details to view the full syllabus for the user research course.

Request more details to view the full syllabus for the user research course.

Request more details to view the full syllabus for the user research course.

Includes AI certification

Certificate in
AI Fundamentals for UX

€750

Free access

AI is changing the technology industry. Understanding how it works, and how to use it, is now essential for UX professionals. That’s why all students of the Professional Certificate in User Research get free access to our new Certificate in AI Fundamentals for UX course.

Across three live masterclasses you will learn:

How AI works

Understand why AI is different to regular software. Talk confidently about LLMs, transformers, tokenisation and other core concepts.

How AI is being deployed

See how companies are using AI in practice. Learn what AI projects involve and how they are different for design and product teams.

How to prompt effectively

Prompting is a key skill for working with AI. Learn how to structure clear, effective prompts that boost your productivity.

AI for user research

Learn how AI can help you become a faster, more efficient researcher. Conduct research, extract insights, map journeys and generate personas at speed.

AI for design

Learn how AI can increase your design productivity. Create user stories, write microcopy and build interactive prototypes more quickly and effectively.

Includes AI certification

Certificate in
AI Fundamentals for UX

€750

Free access

AI is changing the technology industry. Understanding how it works, and how to use it, is now essential for UX professionals. That’s why all students of the Professional Certificate in User Research get free access to our new Certificate in AI Fundamentals for UX course.

Across three live masterclasses you will learn:

How AI works

Understand why AI is different to regular software. Talk confidently about LLMs, transformers, tokenisation and other core concepts.

How AI is being deployed

See how companies are using AI in practice. Learn what AI projects involve and how they are different for design and product teams.

How to prompt effectively

Prompting is a key skill for working with AI. Learn how to structure clear, effective prompts that boost your productivity.

AI for user research

Learn how AI can help you become a faster, more efficient researcher. Conduct research, extract insights, map journeys and generate personas at speed.

AI for design

Learn how AI can increase your design productivity. Create user stories, write microcopy and build interactive prototypes more quickly and effectively.

What's included

Learn user research with a flexible approach. Watch video lessons, follow guided exercises and prepare for a final exam. All at your own pace, from anywhere.

Self-paced learning with a curriculum that includes bite-sized video lessons, text and audio resources.

Self-paced learning with a curriculum that includes bite-sized video lessons, text and audio resources.

Learn-by-doing with hands-on projects to help you practise what you’ve learned.

Learn-by-doing with hands-on projects to help you practise what you’ve learned.

Receive expert feedback from experienced user research professionals, and enjoy day-to-day support from our course tutors.

Receive expert feedback from experienced user research professionals, and enjoy day-to-day support from our course tutors.

An online exam that assesses your knowledge of the course content.

An online exam that assesses your knowledge of the course content.

A university credit-rated certification that recognises your new skills.

A university credit-rated certification that recognises your new skills.

Resume prep sessions held monthly to ensure you stand out to employers.

Resume prep sessions held monthly to ensure you stand out to employers.

“The course provides practical insights and skills to help you deliver meaningful research outcomes in a corporate setting.”

Sophie Watkins

User Researcher

@Dominos

Dominos logo
Portrait of Sophie Watkins

“The course provides practical insights and skills to help you deliver meaningful research outcomes in a corporate setting.”

Sophie Watkins

User Researcher

@Dominos

Dominos logo
Portrait of Sophie Watkins

Audience

Who this course is for

This course is for anybody looking to build their skills and advance their career with UX research.

UX designers seeking to enhance their user research skills.

UX researchers looking for a formal qualification that validates their expertise.

Researchers or social scientists considering a career in UX.

Product managers/owners who need research skills to succeed in their roles.

Anyone who enjoys interacting with users, seeking a meaningful UX research career.

“Studying at the UX Design Institute was instrumental in kickstarting my career. The course broke research into clear, manageable steps and covered everything from UX psychology to running interviews. Those practical skills helped me secure my new role as a UX Researcher.”

Samantha Engelbrecht

Principal User Researcher

@AMS

AMS logo
Portrait of Samantha Engelbrecht

“Studying at the UX Design Institute was instrumental in kickstarting my career. The course broke research into clear, manageable steps and covered everything from UX psychology to running interviews. Those practical skills helped me secure my new role as a UX Researcher.”

Samantha Engelbrecht

Principal User Researcher

@AMS

AMS logo
Portrait of Samantha Engelbrecht

Next user research course starts

5 May 2026

5 May 2026

Our education advisors can talk you through the payment options available to you. Start your career in user research today.

Limited places available

Limited spaces available

Pay upfront

Best value

Early bird price until

21 April 2026

€2,400

€1,995

Pay monthly

Most flexible

Early bird price until

21 April 2026

€415

€347

per month

Based on

6

monthly payments

Includes

€85

admin fee

0% interest

Pay upfront

Best value

Early bird price until

21 April 2026

€2,400

€1,995

Pay monthly

Most flexible

Early bird price until

21 April 2026

€415

€347

per month

Based on

6

monthly payments

Includes

€85

admin fee

0% interest

Flexible payment plans available. Our team can help answer any of your questions about the course. Get in touch.

Flexible payment plans available. Our team can help answer any of your questions about the course. Get in touch.

Frequently asked questions

More questions?

Need advice or have more questions about the course? Schedule a consultation with one of our education advisors.

What is user research?

What do user researchers do?

Do I need design or coding experience?

What are the admissions criteria?

How is the course structured?

Will I get a mentor?

Will I build a portfolio?

Is the course recognised?