Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. This version is dated 7 August 2026.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Title / Cookie Name |
Purpose | More information |
|---|---|---|
| Google Tag Manager | Functionality cookies. | A tag management system we use to deploy and manage scripts and tags on our site (including other tools listed in this policy). Google Tag Manager itself may set cookies. You can find more about Google's privacy policy here. |
| Google Analytics 4 (GA4) | Analytical or performance cookies. | Google Analytics 4 uses cookies to help us analyse how users use the Service. You can find more about Google's privacy policy here. |
| PostHog | Analytical or performance cookies. | Helps us analyse how users use the Service, including product analytics and feature usage. You can find more about PostHog's privacy policy here. |
| Mida.so | Analytical or performance cookies. | Helps us run experiments and measure how different users respond to different versions of our site. You can find more about Mida's privacy policy here. |
| AWS CloudWatch RUM | Analytical or performance cookies. | Amazon CloudWatch Real User Monitoring helps us measure site performance and diagnose errors experienced by users. You can find more about AWS's privacy policy here. |
| Sentry | Analytical or performance cookies. | Error and performance monitoring to help us identify and fix issues with the Service. You can find more about Sentry's privacy policy here. |
| New Relic | Analytical or performance cookies. | Application performance monitoring to help us understand and improve the reliability of the Service. You can find more about New Relic's privacy policy here. |
| Strictly necessary cookies. | Used for log in procedures for some users (Google Sign-In). You can find more about Google's privacy policy here. | |
| Meta (Facebook) | Targeting cookies. | Helps us improve our advertising targeting, including retargeting. You can find more about Meta's privacy policy here. |
| Targeting cookies. | Helps us improve our advertising targeting, including retargeting and conversion measurement. You can find more about LinkedIn's privacy policy here. | |
| Microsoft Advertising (Bing Ads) | Targeting cookies. | Helps us improve our advertising targeting, including retargeting and conversion measurement. You can find more about Microsoft's privacy policy here. |
| Apollo | Analytical or performance cookies. Targeting cookies. | Helps us with sales and marketing analytics and outreach. You can find more about Apollo's privacy policy here. |
| Cello | Strictly necessary cookies. Functionality cookies. | Powers our referral programme, including attributing referrals and applying related rewards. You can find more about Cello's privacy policy here. |
| OpenAI | Targeting cookies. | Helps us with advertising, including ad targeting and related measurement. You can find more about OpenAI's privacy policy here. |
| Stripe | Strictly necessary cookies. | For security to reduce payment fraud. You can find more about Stripe's privacy policy here. |
| Crisp | Strictly necessary cookies. | Support software to help people use Twine. You can find more about Crisp's privacy policy here. |
To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Except for essential cookies, all cookies will expire after 3 years, with the exception of Meta which may expire after up to 5 years, and Google which may expire after up to 10 years.
For further terms of using Twine, please read our Terms and Conditions.
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