Create a limitless workforce with Agentforce for Automotive. Create a digital labor force that works alongside your human workforce 24/7, taking action and providing support to employees and customers. Free your people to be more productive.
Agentforce for Automotive is the digital labor solution that brings trusted, pre-built AI agents to every team, so your employees can respond to customer questions in real time, issue proactive service reminders, automate warranty and rebate payouts, and even coordinate inventory across locations to improve OEM, captive, and partner experiences.
Industry expertise on the unique jobs-to-be-done across automotive businesses.
Unstructured and structured industry data across sources harmonized for right context and used through automotive models.
Deep industry actions that cater to automotive industry personas surfaced through Automotive Cloud.
Easy integrations with platform and third-party data to connect disparate automotive vehicle and customer data.
Leverage agentic skills to proactively identify issues, schedule service appointments, and send email summaries with estimates. Reduce navigation time and automate tasks to enhance proactive maintenance efficiency.
Take action faster with an AI summary of the most relevant customer data. Sales or service representatives can gain a complete understanding of the customer in one glance, with the help of an AI agent
Take action faster with an AI summary of the most relevant customer data. Sales or service representatives can gain a complete understanding of the customer in one glance, with the help of an AI agent
Better meet customer demand with assisted inventory management search. Sales or service representatives can use natural language to search for vehicles or parts across locations with the help of an AI agent.
Handle any business use case. With Agentforce, you can quickly create any agent from scratch using a wealth of automotive data, processes, and functionality.
AI prebuilt for your industry. Start using AI for the automotive industry fast, without having to build anything from scratch.
Low-code tools for quick customization. Build custom agents with clicks not code and implement swiftly.
Built-in data security. Take advantage of the Einstein Trust Layer for data privacy and security.
Try Automotive Cloud free for 30 days. No credit card. No installations.
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See how Salesforce transforms vehicle experiences.
Agentforce for Automotive is a digital labor platform for building and deploying AI agents using a library of pre-built templates, access to key data and industry cloud capabilities to dramatically transform how automotive companies work today.
You can unlock new levels of productivity across every function in automotive. Only Agentforce for Automotive allows you to build agents to deliver profitable growth while maintaining the trust and security of your customer data with the Einstein Trust Layer.
Agentforce for Automotive easily integrates with external systems for comprehensive automotive insights.
Where chatbots largely follow rules-based dialogues and are limited to answering predefined questions, AI agents can reason and ground answers in relevant knowledge and content. Agents built with Agentforce for Automotive have a deep understanding of the manufacturing industry, and can use data from across the business or even external systems. They can take action without human intervention and can understand natural human language to assist with nearly anything you can think of.
Agentforce for Automotive can be deployed today for any existing Automotive Cloud customers through Salesforce Foundations. By enabling this in your existing Salesforce orgs, you'll get access to all the pre-built templates and actions available today. If you're not a Automotive Cloud customer, request a free trial and enable Agentforce to see how AI agents can transform how you work.
Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.
