Combine in-app guides, email, and behavioral data for the personalized product communications your users deserve.
Journey goal achieved
↑ 54% · new user onboarding
Re-engagement
↑ 3 in 10 inactive users returned
Time to first value
↓ 2 days faster · cross-channel sequence
Reach users in and out of your product by connecting in-app guides with email to drive the next step in their journey.
Trigger personalized guides and emails automatically based on user behavior.
Tie message interactions to user engagement and product outcomes to prove value and optimize future campaigns.
Align and visualize in-app and email messages to inspire and shape behavior.
Trigger messaging journeys based on what users do (or don’t do) in your product with dynamic segmentation.
Connect message metrics with in-app behaviors—like feature adoption—to measure impact and drive growth.
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Frequently asked questions
Orchestrate is a messaging solution designed to trigger journeys based on user behavior to personalize communication, reach users outside of your product, and report on impact.
Orchestrate is a powerful automation engine, which is central to Pendo’s AI strategy. Orchestrate aims to deliver an intelligent messaging solution that eliminates manual, tedious work, while acting on Pendo AI’s insights.
Orchestrate harnesses the power of Pendo’s behavioral data to target and evaluate messaging experiences that drive product goals. Sitting at the center of product analytics, in-app guides, email, AI and automation, Orchestrate unifies the best of the Pendo platform to drive consistent, optimized product outcomes.
Yes, Orchestrate has an integration with Hubspot and a Marketo integration that’s currently in beta. Additional integrations are currently being developed.
A customer journey map is a visualization of the steps users take with your product. Pendo Orchestrate brings these maps to life by triggering personalized messages at each step of the journey.
A user engagement platform is software that delivers personalized, cross-channel communications, such as in-app guides, email, and push notifications, to improve product adoption, customer retention, and satisfaction.
Gain powerful product data and insights into how users move through your web and mobile applications. Track every feature interaction, session, and workflow to understand what drives retention—no manual event tagging needed.
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