What is Workspace ONE Intelligent Hub?
Workspace ONE Intelligent Hub is an employee app that helps people quickly find their work tools, company updates, and support in one place. It gives teams a single, organized starting point for getting things done.
Deliver a world-class app catalog
Intelligent Hub provides a single location to access any application or application type from any device and gives users a customizable landing page for convenience and productivity. It provides a single location to access any application from any device.
Improve corporate communications
Deliver contextual and personalized communications to employees, including tasks and surveys, using the notification framework built into Intelligent Hub. Reach team members across departments with timely, relevant updates that drive meaningful action.
Enable self-service and support
The Support tab in Intelligent Hub helps organizations deflect load from their help desk by enabling employees to perform self-service for frequently occurring issues. Users can also perform common tasks or basic remediation actions without contacting support.
Centralize access with an Intelligent Hub
Intelligent Hub provides a secure, consistent, and efficient environment for your entire workforce, regardless of location or device.
People search
Home tab customization
Unified onboarding
App discovery
Explore Intelligent Hub solutions, use cases, and partner integrations
How Intelligent Hub supports DEX
Intelligent Hub improves DEX by giving users a single, intuitive app to access all work resources, from apps to support. This reduces friction and helps employees stay productive and engaged from anywhere.
How Intelligent Hub supports unified endpoint management
As the user-facing component of Omnissa UEM solution, Intelligent Hub facilitates device enrollment, authentication, and configuration. It provides a consistent and secure employee experience app across managed and unmanaged devices.
Customer spotlight
Organizations across industries use Omnissa Intelligence to enhance security, streamline IT, and elevate employee experience with actionable EUC insights.
Core Intelligent Hub components and architecture
Intelligent Hub integrates with several platform services to deliver a unified and secure digital workspace experience across any device or operating system.
Workspace ONE UEM
Intelligent Hub contains the UEM agent and facilitates device enrollment, authentication, app deployment, and configuration. It simplifies the mobile app portfolio by combining endpoint management and digital workspace features into one client.
LEARN MORE ABOUT UEMHub Services
Hub services powers the digital workspace features within Intelligent Hub, such as the unified app catalog, notifications, and People Search. This service layer enables IT to configure and customize employee experience.
LEARN MORE ABOUT Hub servicesOmnissa Access
When used as the authentication method for Intelligent Hub, Omnissa Access enables a truly unified app catalog with SSO. It supports SaaS, web, and virtual apps in addition to native mobile and desktop applications.
LEARN MORE ABOUT OMNISSA ACCESSWorkspace ONE UEM
Intelligent Hub contains the UEM agent and facilitates device enrollment, authentication, app deployment, and configuration. It simplifies the mobile app portfolio by combining endpoint management and digital workspace features into one client.
LEARN MORE ABOUT UEMHub Services
Hub services powers the digital workspace features within Intelligent Hub, such as the unified app catalog, notifications, and People Search. This service layer enables IT to configure and customize employee experience.
LEARN MORE ABOUT Hub servicesOmnissa Access
When used as the authentication method for Intelligent Hub, Omnissa Access enables a truly unified app catalog with SSO. It supports SaaS, web, and virtual apps in addition to native mobile and desktop applications.
LEARN MORE ABOUT OMNISSA ACCESSWorkspace ONE UEM
Intelligent Hub contains the UEM agent and facilitates device enrollment, authentication, app deployment, and configuration. It simplifies the mobile app portfolio by combining endpoint management and digital workspace features into one client.
LEARN MORE ABOUT UEMHub Services
Hub services powers the digital workspace features within Intelligent Hub, such as the unified app catalog, notifications, and People Search. This service layer enables IT to configure and customize employee experience.
LEARN MORE ABOUT Hub servicesOmnissa Access
When used as the authentication method for Intelligent Hub, Omnissa Access enables a truly unified app catalog with SSO. It supports SaaS, web, and virtual apps in addition to native mobile and desktop applications.
LEARN MORE ABOUT OMNISSA ACCESSHelp protect data with built-in security
Intelligent Hub is designed with security at its core, enabling secure access to corporate resources while protecting user privacy across all devices.
Conditional access
Leverage integration with Omnissa Access to enforce contextual access policies. Access decisions can be based on user, device, location, and network to help support IT teams in providing only authorized users access sensitive data.
SSO
Provide seamless and secure access to all applications, including native, web, SaaS, and virtual, through a single set of credentials. This improves the user experience while reducing password-related security risks.
Data loss prevention
On BYO devices, Intelligent Hub helps separate work and personal data into distinct profiles. This containerization helps prevent corporate data from being copied to personal apps, protecting sensitive information from leakage.
Connect with your existing tools and platforms
Intelligent Hub integrates with your corporate directory, identity providers, and ITSM solutions to create a connected and automated digital workspace.
Unify employee information
Integrate with corporate directories like Active Directory or other LDAP-compliant services. This integration powers features like People Search and enables user information to be consistent across the platform.
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Active Directory
Synchronize user accounts and groups to manage access and policies.
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LDAP
Connect to other standards-based directory services for flexible user management.
Simplify authentication
Connect with external identity providers to centralize user authentication and enable SSO. This allows employees to use their existing corporate credentials to access all their applications.
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SSO
Provide seamless access to apps with providers like Okta.
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Federated Identity
Use existing identity systems for authentication without storing passwords.
Streamline IT support
Integrate with popular ITSM platforms to automate ticket creation and provide self-service support options. This can support help desk workload management and empowers employees to resolve issues.
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ServiceNow
Integrate with ServiceNow to enable users to request apps and support.
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Automated workflows
Trigger ITSM workflows directly from the Intelligent Hub.
Next steps
Pricing and packaging
Intelligent Hub is available as part of most Omnissa Workspace ONE editions. Licensing is offered through a subscription model, with multiple SaaS editions available to fit your organization's needs.
Deployment and onboarding
Get started with Intelligent Hub using guided setup and deployment resources.
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Getting started
Get step-by-step instructions for setting up and using Omnissa Intelligence.
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Tech Zone resources
Access best practices, tutorials, and architecture diagrams.
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Support and training
Access help resources and learning paths to accelerate adoption.
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24x7 support
Global support team available via portal and phone.
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Training modules
Browse self-paced courses, live webinars, and certification paths.
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Community forums
Connect with peers and experts to share insights and solutions.
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Frequently asked questions
It provides a digital workspace where employees can access all their work resources. Users can launch apps with SSO, take advantage of self-service requests and device actions, view personalized updates, and quickly access support.
Intelligent Hub is included with most Omnissa Workspace ONE licenses. It is available through a subscription licensing model with multiple editions to fit different organizational needs, including Employee Essentials, Mobile Essentials, Desktop Essentials, UEM Essentials, Standard, Advanced, and Enterprise.
Alternatives to the intelligent hub include other employee experience and digital workspace platforms that provide a unified app catalog and communication tools. However, Intelligent Hub is unique in its deep integration with Omnissa's industry-leading unified endpoint management and access control solutions.
Implementation involves configuring Hub services, setting up authentication with Omnissa Access, and deploying the Intelligent Hub app to devices through Workspace ONE UEM. Omnissa provides comprehensive documentation and deployment guides to walk you through the process step-by-step.