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Workspace ONE® Intelligent Hub™

Intelligent Hub unifies access to all corporate apps and resources in one secure, user-friendly app. This employee experience app streamlines workflows and boosts productivity. 

What is Workspace ONE Intelligent Hub?

Workspace ONE Intelligent Hub is an employee app that helps people quickly find their work tools, company updates, and support in one place. It gives teams a single, organized starting point for getting things done. 

Deliver a world-class app catalog

Intelligent Hub provides a single location to access any application or application type from any device and gives users a customizable landing page for convenience and productivity. It provides a single location to access any application from any device.

Improve corporate communications

Deliver contextual and personalized communications to employees, including tasks and surveys, using the notification framework built into Intelligent Hub. Reach team members across departments with timely, relevant updates that drive meaningful action.

Enable self-service and support

The Support tab in Intelligent Hub helps organizations deflect load from their help desk by enabling employees to perform self-service for frequently occurring issues. Users can also perform common tasks or basic remediation actions without contacting support.

Features

Centralize access with an Intelligent Hub

Intelligent Hub provides a secure, consistent, and efficient environment for your entire workforce, regardless of location or device. 

People search

Empower new and veteran employees to search for resources within the company in a simple, sophisticated manner. Users can access the corporate directory to stay connected with colleagues, view teams, and click through an organizational hierarchy. 
 

LEARN MORE ABOUT PEOPLE SEARCH
Home tab customization

Within the Intelligent Hub, IT admins can customize the Home tab to link to an intranet, company website, or any URL. This feature helps deliver a seamless experience and easy-to-access sites, regardless of employee location or device. 

LEARN MORE ABOUT HOME TAB
Unified onboarding

Deliver a consistent onboarding experience across all use cases, such as BYO or corporate devices, and across all platforms. Expedite employee onboarding with streamlined access to essential tools and company resources. 

LEARN MORE ABOUT ONBOARDING
App discovery

End users can easily discover new apps that are relevant to their roles through new app notifications and recommendations. This helps employees to have the right tools to stay productive and engaged from day one. 

LEARN MORE ABOUT APP DISCOVERY

Explore Intelligent Hub solutions, use cases, and partner integrations

Intelligent Hub acts as a digital workspace hub, providing a single point of access that can simplify IT and improve the employee experience.

How Intelligent Hub supports DEX

Intelligent Hub improves DEX by giving users a single, intuitive app to access all work resources, from apps to support. This reduces friction and helps employees stay productive and engaged from anywhere. 

How Intelligent Hub supports unified endpoint management

As the user-facing component of Omnissa UEM solution, Intelligent Hub facilitates device enrollment, authentication, and configuration. It provides a consistent and secure employee experience app across managed and unmanaged devices. 

Overcome DEX challenges

Read this infographic to learn how your organization can deliver an enhanced DEX and achieve DEXcellence. 

Customer spotlight

Organizations across industries use Omnissa Intelligence to enhance security, streamline IT, and elevate employee experience with actionable EUC insights. 

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“Employees have adapted smoothly to Workspace ONE and feedback has been positive. They like the convenience of Workspace ONE® Intelligent Hub, which provides a single place to access all their resources, apps, notifications, and self-service options. Device deployment is now seamless, issues are resolved much faster, and they no longer struggle with reinstalling apps. We ran a survey which confirmed that users appreciate the upgrade—many even thanked us for the improved experience.”

Uğur Koçer
Windows Applications Design and Planning Manager, Yapi Kredi Technology

“The Workspace ONE Intelligent Hub portal is very much appreciated by our users. With access to the portal available on any device they use, and with single sign-on functionality, they can access the 90% of our apps that we have virtualized. That includes all the applications in the VDI, SaaS applications, and applications in the cloud. It’s all transparent and easy to use.”

Edwin Mentink
Information and Communications Technology Manager, Haaglanden Medisch Centrum (HMC)

“With Workspace ONE Intelligent Hub, staff can log in to any device with seamless authentication, improving efficiency and user satisfaction. Security is automatically enforced at the right level before accessing applications, starting with lower-security systems like the intranet, and requiring additional credentials before moving into higher-security environments such as the central healthcare system. This ease of use has built trust in IT solutions from our healthcare professionals and paved the way for further improvements.”

Edwin Mentink
Information and Communications Technology Manager, Haaglanden Medisch Centrum (HMC)

“When responding to a callout, officers need access to up-to-date intelligence to assess potential risks. Additionally, having real-time visibility into team locations helps ensure the fastest possible response.”

Gregg Hudson
Mobility and Automation Manager, IT and Digital Team, West Midlands Police

"Workspace ONE was the only product that provided both terminal management and authentication functions in a single product that met our needs. With products assembled based on a consistent vision, we would like to devote our energy to improving security levels and standardizing terminal management."

Mr. Tsutomu Nishimura
Group Systems Management Division, J.Front Retailing Co., Ltd.
Team members collaborating in a modern office, with two people discussing work at a computer and others interacting in the background.

Education

Deliver seamless access to educational apps, devices, and resources, so you can focus on students and learning.

Cyber security professional in a modern office using a laptop, wearing ID badge with blue lanyard, with blurred office equipment in the background.

Federal government

Help federal agencies support protected app access and centralized control—while safeguarding mission-critical information.

Core Intelligent Hub components and architecture

Intelligent Hub integrates with several platform services to deliver a unified and secure digital workspace experience across any device or operating system.

Workspace ONE UEM

Intelligent Hub contains the UEM agent and facilitates device enrollment, authentication, app deployment, and configuration. It simplifies the mobile app portfolio by combining endpoint management and digital workspace features into one client.

LEARN MORE ABOUT UEM

Hub Services

Hub services powers the digital workspace features within Intelligent Hub, such as the unified app catalog, notifications, and People Search. This service layer enables IT to configure and customize employee experience.

LEARN MORE ABOUT Hub services

Omnissa Access

When used as the authentication method for Intelligent Hub, Omnissa Access enables a truly unified app catalog with SSO. It supports SaaS, web, and virtual apps in addition to native mobile and desktop applications.

LEARN MORE ABOUT OMNISSA ACCESS

Workspace ONE UEM

Intelligent Hub contains the UEM agent and facilitates device enrollment, authentication, app deployment, and configuration. It simplifies the mobile app portfolio by combining endpoint management and digital workspace features into one client.

LEARN MORE ABOUT UEM

Hub Services

Hub services powers the digital workspace features within Intelligent Hub, such as the unified app catalog, notifications, and People Search. This service layer enables IT to configure and customize employee experience.

LEARN MORE ABOUT Hub services

Omnissa Access

When used as the authentication method for Intelligent Hub, Omnissa Access enables a truly unified app catalog with SSO. It supports SaaS, web, and virtual apps in addition to native mobile and desktop applications.

LEARN MORE ABOUT OMNISSA ACCESS

Workspace ONE UEM

Intelligent Hub contains the UEM agent and facilitates device enrollment, authentication, app deployment, and configuration. It simplifies the mobile app portfolio by combining endpoint management and digital workspace features into one client.

LEARN MORE ABOUT UEM

Hub Services

Hub services powers the digital workspace features within Intelligent Hub, such as the unified app catalog, notifications, and People Search. This service layer enables IT to configure and customize employee experience.

LEARN MORE ABOUT Hub services

Omnissa Access

When used as the authentication method for Intelligent Hub, Omnissa Access enables a truly unified app catalog with SSO. It supports SaaS, web, and virtual apps in addition to native mobile and desktop applications.

LEARN MORE ABOUT OMNISSA ACCESS

Help protect data with built-in security

Intelligent Hub is designed with security at its core, enabling secure access to corporate resources while protecting user privacy across all devices.

Conditional access

Leverage integration with Omnissa Access to enforce contextual access policies. Access decisions can be based on user, device, location, and network to help support IT teams in providing only authorized users access sensitive data.

LEARN MORE ABOUT ACCESS

SSO

Provide seamless and secure access to all applications, including native, web, SaaS, and virtual, through a single set of credentials. This improves the user experience while reducing password-related security risks.

LEARN MORE ABOUT SSO

Data loss prevention

On BYO devices, Intelligent Hub helps separate work and personal data into distinct profiles. This containerization helps prevent corporate data from being copied to personal apps, protecting sensitive information from leakage.

LEARN MORE ABOUT DLP

Connect with your existing tools and platforms

Intelligent Hub integrates with your corporate directory, identity providers, and ITSM solutions to create a connected and automated digital workspace.

Unify employee information

Integrate with corporate directories like Active Directory or other LDAP-compliant services. This integration powers features like People Search and enables user information to be consistent across the platform.

  • Active Directory

    Synchronize user accounts and groups to manage access and policies.

  • LDAP

    Connect to other standards-based directory services for flexible user management.

Simplify authentication

Connect with external identity providers to centralize user authentication and enable SSO. This allows employees to use their existing corporate credentials to access all their applications.

  • SSO

    Provide seamless access to apps with providers like Okta.

  • Federated Identity

    Use existing identity systems for authentication without storing passwords.

Streamline IT support

Integrate with popular ITSM platforms to automate ticket creation and provide self-service support options. This can support help desk workload management and empowers employees to resolve issues.

  • ServiceNow

    Integrate with ServiceNow to enable users to request apps and support.

  • Automated workflows

    Trigger ITSM workflows directly from the Intelligent Hub.

Learn why Omnissa is recognized in the 2025 Gartner® Magic Quadrant™ for DEX tools

Next steps

Pricing and packaging

Intelligent Hub is available as part of most Omnissa Workspace ONE editions. Licensing is offered through a subscription model, with multiple SaaS editions available to fit your organization's needs. 

Deployment and onboarding

Get started with Intelligent Hub using guided setup and deployment resources. 

  • Getting started

    Get step-by-step instructions for setting up and using Omnissa Intelligence.

    VIEW DOCUMENTATION
  • Tech Zone resources

    Access best practices, tutorials, and architecture diagrams.

    SEE ON TECH ZONE

Support and training

Access help resources and learning paths to accelerate adoption. 

  • 24x7 support

    Global support team available via portal and phone.

    CONTACT SUPPORT
  • Training modules

    Browse self-paced courses, live webinars, and certification paths.

    START LEARNING
  • Community forums

    Connect with peers and experts to share insights and solutions.

    JOIN THE DISCUSSION

Ready to get started?

Frequently asked questions

It provides a digital workspace where employees can access all their work resources. Users can launch apps with SSO, take advantage of self-service requests and device actions, view personalized updates, and quickly access support. 

Intelligent Hub is included with most Omnissa Workspace ONE licenses. It is available through a subscription licensing model with multiple editions to fit different organizational needs, including Employee Essentials, Mobile Essentials, Desktop Essentials, UEM Essentials, Standard, Advanced, and Enterprise. 

Alternatives to the intelligent hub include other employee experience and digital workspace platforms that provide a unified app catalog and communication tools. However, Intelligent Hub is unique in its deep integration with Omnissa's industry-leading unified endpoint management and access control solutions. 

Implementation involves configuring Hub services, setting up authentication with Omnissa Access, and deploying the Intelligent Hub app to devices through Workspace ONE UEM. Omnissa provides comprehensive documentation and deployment guides to walk you through the process step-by-step. 

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