Strategic Planning In Project Management

Should you try Google’s famous “20% time” experiment to encourage innovation? We tried this at Duolingo years ago. It didn’t work. It wasn’t enough time for people to start meaningful projects, and very few people took advantage of it because the framework was pretty vague. I knew there had to be other ways to drive innovation at the company. So, here are 3 other initiatives we’ve tried, what we’ve learned from each, and what we're going to try next. 💡 Innovation Awards: Annual recognition for those who move the needle with boundary-pushing projects. The upside: These awards make our commitment to innovation clear, and offer a well-deserved incentive to those who have done remarkable work. The downside: It’s given to individuals, but we want to incentivize team work. What’s more, it’s not necessarily a framework for coming up with the next big thing. 💻 Hackathon: This is a good framework, and lots of companies do it. Everyone (not just engineers) can take two days to collaborate on and present anything that excites them, as long as it advances our mission or addresses a key business need. The upside: Some of our biggest features grew out of hackathon projects, from the Duolingo English Test (born at our first hackathon in 2013) to our avatar builder. The downside: Other than the time/resource constraint, projects rarely align with our current priorities. The ones that take off hit the elusive combo of right time + a problem that no other team could tackle. 💥 Special Projects: Knowing that ideal equation, we started a new program for fostering innovation, playfully dubbed DARPA (Duolingo Advanced Research Project Agency). The idea: anyone can pitch an idea at any time. If they get consensus on it and if it’s not in the purview of another team, a cross-functional group is formed to bring the project to fruition. The most creative work tends to happen when a problem is not in the clear purview of a particular team; this program creates a path for bringing these kinds of interdisciplinary ideas to life. Our Duo and Lily mascot suits (featured often on our social accounts) came from this, as did our Duo plushie and the merch store. (And if this photo doesn't show why we needed to innovate for new suits, I don't know what will!) The biggest challenge: figuring out how to transition ownership of a successful project after the strike team’s work is done. 👀 What’s next? We’re working on a program that proactively identifies big picture, unassigned problems that we haven’t figured out yet and then incentivizes people to create proposals for solving them. How that will work is still to be determined, but we know there is a lot of fertile ground for it to take root. How does your company create an environment of creativity that encourages true innovation? I'm interested to hear what's worked for you, so please feel free to share in the comments! #duolingo #innovation #hackathon #creativity #bigideas

Most large-scale energy initiatives follow the same pattern: start with big commitments, roll out connections, figure out the policy later. Nigeria did the opposite. And that’s why it’s working. Instead of treating private investment as an afterthought, Nigeria built the policy framework first. And that made all the difference. What Nigeria Got Right - 1. A Structured Energy Compact – Nigeria created a clear, integrated policy that combines grid expansion, mini-grids, and decentralized solutions into a single plan. Other countries still treat off-grid power as an afterthought. 2. Private Sector Was Built Into the Model – Most African energy plans rely almost entirely on government spending. Nigeria understood that public money alone won’t be enough, so they de-risked the investment landscape for private players. 3. Policy Stability That Investors Can Trust – The biggest deterrent to energy investment is regulatory unpredictability. Nigeria structured clear rules around licensing, tariffs, and long-term market participation, giving businesses and investors the ability to plan long-term—not just react to political cycles. The Results Speak for Themselves - - Nigeria is now the leading mini-grid market in Africa. - Private capital is flowing into the energy sector at scale. - The policy model is structured for real expansion—not just short-term funding cycles. Now compare this to many other Mission 300 countries - - There’s no clear strategy to integrate decentralized and centralized power. - Investment risk is still too high for private capital to flow at scale. - The policy landscape remains too unstable for long-term planning. Nigeria isn’t perfect. But it’s one of the few places where energy policy is being built for growth, not just for the next round of funding. If Mission 300 countries want to make real progress, this is the playbook - - Stable, investment-friendly regulation - A clear plan that integrates all forms of power - Long-term market structures that attract capital at scale Energy access is an industry, not a one-time intervention. And Nigeria is proving that when the policy is right, the investment follows. #NigeriaEnergy #Mission300 #SmartInvestment #EnergyForGrowth

🏗 How To Tackle Large, Complex Projects. With practical techniques to meet the desired outcome, without being disrupted or derailed along the way ↓ 🤔 99% of large projects don’t finish on budget and on time. 🤔 Projects rarely fail because of poor skills or execution. ✅ They fail because of optimism and insufficient planning. ✅ Also because of poor risk assessment, discovery, politics. 🎯 Best strategy: Think Slow (detailed planning) + Act Fast. ✅ Allocate 20–45% of total project effort for planning. ✅ Riskier and larger projects always require more planning. ✅ Think Right → Left: start from end goal, work backwards. ✅ For each goal, consider immediate previous steps/events. ✅ Set up milestones, prioritize key components for each. ✅ Consider stakeholders, users, risks, constraints, metrics. 🚫 Don’t underestimate unknown domain, blockers, deps. ✅ Compare vs. similar projects (reference class forecasting). ✅ Set up an “execution mode” to defer/minimize disruptions. 🚫 Nothing hurts productivity more than unplanned work. Over the last few years, I've been using the technique called “Event Storming” suggested by Matteo Cavucci to capture user’s experience moments through the lens of business needs. With it, we focus on the desired business outcome, and then use research insights to project events that users will be going through towards that outcome. On that journey, we identify key milestones and break user’s events into 2 main buckets: user’s success moments (which we want to dial up) and user’s pain points or frustrations (which we want to dial down). We then break out into groups of 3–4 people to separately prioritize these events and estimate their impact and effort on Effort vs. Value curves (https://lnkd.in/evrKJUEy). The next step is identifying key stakeholders to engage with, risks to consider (e.g. legacy systems, 3rd-party dependency etc.), resources and tooling. We reserve special timing to identify key blockers and constraints that endanger successful outcome or slow us down. If possible, we also set up UX metrics to track how successful we actually are in improving the current state of UX. When speaking to business, usually I speak about better discovery and scoping as the best way to mitigate risk. We can of course throw ideas into the market and run endless experiments. But not for critical projects that get a lot of visibility — e.g. replacing legacy systems or launching a new product. They require thorough planning to prevent big disasters and urgent rollbacks. If you’d like to learn more, I can only highly recommend "How Big Things Get Done" (https://lnkd.in/erhcBuxE), a wonderful book by Prof. Bent Flyvbjerg and Dan Gardner who have conducted a vast amount of research on when big projects fail and succeed. A wonderful book worth reading! Happy planning, everyone! 🎉🥳

Procurement prevent business disasters every year But leadership thinks it didn’t happen. Procurement teams love to say “we prevent risk.” But when the CFO asks “Show me the value” the room goes quiet. Here’s how to make risk mitigation measurable (and CFO-proof) 👇 1️⃣ Quantifiable Metrics (tangible value) Risk mitigation isn’t fluffy. It’s financial. ➟ Cost avoidance → “We avoided £2M downtime by spotting supplier risk early.” ➟ Risk exposure reduction → [Risk Score Drop] × [Potential £ impact]. ➟ Insurance premium cuts → Savings from better supplier risk posture. ➟ Avoided spot buys → £500K saved by dual sourcing instead of last-minute air freight. ➟ Mitigation ROI → (Value avoided − Cost of initiative) ÷ Cost. 2️⃣ Operational KPIs (leading indicators) Not £ in the bank, but resilience in action: ➟ % suppliers with risk scorecards ➟ % contracts with risk clauses ➟ Dual-sourcing coverage ➟ Supplier onboarding time with compliance checks 3️⃣ ESG & Regulatory It’s not optional anymore. Avoiding fines, sanctions and brand damage is measurable. Ex: “Avoided £1M penalty via forced labour checks.” 4️⃣ Scenario Modelling Run the “what ifs” with Finance: ➟ Supplier failure ➟ Material shortages ➟ Currency swings ➟ New regs Ex: Plan X cuts exposure from £3.2M → £200K in 12 months. 5️⃣ Executive Scorecards Wrap it all into a dashboard: ➟ Incidents prevented ➟ Cost/value impact ➟ Mitigation initiatives in play ➟ Residual risk exposure Procurement’s problem isn’t that risk mitigation lacks value. It’s that we don’t show it in numbers, stories, and dashboards leadership can’t ignore. 👉 So here’s my challenge to you: If your CEO asked tomorrow “what value did risk mitigation deliver this year?” could you answer with proof, or just with a story? Risk without numbers isn’t strategy. It’s hope. And hope isn’t a line item your CFO will sign off.

Should you keep it simple and stick to one method of goal-setting...or is there benefit in adopting a hybrid approach? The answer can be determined by building your knowledge of goal setting methodologies and assessing your organizational size, maturity, complexity and change management capability. Many start ups and small businesses use simplified goal setting methods due to their size and limited resources. They might set SMART goals based on revenue, quality, customer acquisition, or product development, focusing on clear and attainable objectives. However, this approach doesn't always work when businesses get bigger! Larger, complex and diverse organizations generally use multiple goal setting methods to allow for a more nuanced and holistic approach to goal management. Some companies might set SMART goals for specific product development projects, OKRs (Objectives and Key Results) for strategic initiatives, and Balanced Scorecards for measuring overall performance, giving them a versatile approach. Others might use might use SMART goals for individual performance evaluations, Hoshin Kanri for strategic planning ( info on this approach in comments) and KPIs for tracking various operational metrics across different business units. Choosing the best methodologies for your organization requires involving employees, managers and other stakeholders in the decision-making process. You could also consider running a pilot program or trial period with different methodologies to assess their effectiveness in your specific organizational context. Remember...effective goal setting provides a clear roadmap for success, aligns efforts, motivates individuals and teams, and enables efficient monitoring and adaptation. The right methodology can drive performance and achievement. #goalsetting #goals #strategicplanning #strategicthinking #goalsettingtips Image source: SugarOKR.com

🔹 ENGLISH VERSION Compliance keeps you safe. Strategy keeps you ahead. In pharmaceutical and medical device organizations, Quality and Regulatory leadership is no longer about enforcing procedures. It’s about thinking strategically across sites, systems, and regulations. Inspired by The Mind of the Strategist by Kenichi Ohmae, my latest Newsletter explores how Quality & Regulatory Managers evolve from custodians of compliance into strategic integrators—using multi-site KPIs not as scorecards, but as sensors that anticipate regulatory risk. This is about: Thinking before documenting, Simplifying without losing control, and aligning people, data, and decisions across the network. 📩 Read the full article in my LinkedIn Newsletter: “From the Trenches – Diary of a Quality Manager” 👉 Strategy is not written first. It is thought, anticipated, and executed—quietly. 🔹 VERSIÓN EN ESPAÑOL El cumplimiento te mantiene a salvo. La estrategia te mantiene adelante. En las organizaciones farmacéuticas y de dispositivos médicos, el liderazgo en Calidad y Asuntos Regulatorios ya no consiste solo en hacer cumplir procedimientos. Hoy exige pensamiento estratégico en entornos multisitio, altamente regulados y complejos. Inspirado en La mente del estratega de Kenichi Ohmae, en mi más reciente Newsletter reflexiono sobre cómo el Quality & Regulatory Manager pasa de custodio del cumplimiento a orquestador del sistema, utilizando KPIs de colaboración como señales estratégicas y no solo como reportes. Se trata de: pensar antes de documentar, simplificar sin perder control, y alinear personas, datos y decisiones en red. 📩 Lee el artículo completo en mi Newsletter de LinkedIn: “Desde la Trinchera, Diario de un Quality Manager” 👉 La estrategia no se declara. Se demuestra.

🌱Are you strategic by being sustainable as a project professional? Being sustainable goes beyond environmental impact. Sustainable habits and strategies are crucial for project professionals looking to create long-term social and economic impact. Here are some key practices you can leverage: 𝐓𝐫𝐢𝐩𝐥𝐞 𝐁𝐨𝐭𝐭𝐨𝐦 𝐋𝐢𝐧𝐞 (𝐓𝐁𝐋) 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: first introduced by John Elkington in 1994, this is widely used in sustainability and corporate social responsibility contexts. Project professionals should adopt the TBL framework which considers social, environmental, and economic impacts when evaluating project success. This approach ensures that projects benefit not just as it relates to the organization's bottom line but also the society and environment. 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Engaging with all stakeholders, including local communities, NGOs, government bodies, and businesses, is absolutely crucial. Understanding their needs, concerns, and aspirations helps in designing projects that align with their interests, increasing the chances of long-term success and support. 𝐋𝐨𝐧𝐠-𝐓𝐞𝐫𝐦 𝐕𝐢𝐬𝐢𝐨𝐧 𝐚𝐧𝐝 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠: Sustainable projects require a long-term vision and planning. Instead of focusing solely on short-term gains, project professionals must consider the long-term implications of their actions on the organization, environment, society et. al. 𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Sustainable projects should prioritize resource (human, material or capital) efficiency. This includes reducing waste, proper work planning and utilization, optimizing energy and water consumption, and using renewable or recyclable materials whenever possible. 𝐒𝐨𝐜𝐢𝐚𝐥 𝐈𝐧𝐜𝐥𝐮𝐬𝐢𝐨𝐧 𝐚𝐧𝐝 𝐃𝐢𝐯𝐞𝐫𝐬𝐢𝐭𝐲: Ensure that the project promotes social inclusion and diversity, empowering marginalized communities and ensuring equal opportunities for all. This can lead to more resilient and equitable societies. Join Ahad Nazir and I on @strategic project leader podcast as we discuss sustainability becoming mainstream in the practice of project management. Join us live and be part of the conversation using the link in the comment. #strategicthinking #projectmanagement #sustainability #strategicprojectmanagement

Quality culture is something that cannot be assessed in an audit. You can have perfect procedures, but if people do not know their role or do not trust the system, quality will not be achieved. Over time, I have learned to spot the signs. Not just "compliance", but real signs that show that quality is now an integral part of how a team operates. Here are 12 ways you know a quality culture isn’t just on "paper" it’s lived, supported, and growing: → 1. Leadership demonstrates visible commitment Top management actively supports quality. They attend reviews, take part in improvement efforts, and make it clear that quality is strategic. → 2. Quality policy is lived and communicated It’s not hidden in a binder. It’s discussed in meetings, referred to during decisions. → 3. Quality ownership at all levels Roles are clear, training is aligned, and every team member knows how they contribute to quality. → 4. Open reporting culture People feel safe raising issues or ideas. Tools like anonymous reporting help build trust, but action and responsiveness are what really sustain it. → 5. Continuous competence development Quality isn't static, and neither are skills. Regular training, skill assessments, and external learning keep teams growing with the system. → 6. Proactive quality management Waiting for problems isn't enough. Risk-based thinking and early warning indicators help prevent issues before they impact operations. → 7. Living documentation Procedures are updated with real-world feedback. They reflect how work is actually done. → 8. Data-driven culture Decisions are made based on quality metrics and KPIs. Teams have access to the data they need, and proposals are backed by evidence. → 9. Systematic trend analysis Trends are reviewed regularly to spot recurring issues. Results and action plans are shared openly, not kept in reports. → 10. Transparent quality communication Progress is visible across the organization. KPIs are shared, and wins are celebrated so everyone sees the impact of their efforts. → 11. Cross-functional collaboration Departments work together on audits and projects. Shared goals lead to stronger solutions and fewer silos. → 12. Effective feedback mechanisms Feedback flows in both directions. Surveys and open forums are followed by real responses, keeping people engaged and heard. You don’t need all 12 to get started. Even 3 or 4 done well can shift your quality culture in the right direction. Drop in comment other green flags for quality that make you say, ‘This is really the right way to do quality.’ ↴

SMART goals are dumb. Definitely outdated. They were literally coined in 1981 by John T. Doran in the Management Review. That's 43 years old. Oh and psst - your team hates setting them. Why? Because the acronym is fundamentally flawed: Specific: Limits creativity and hampers your ability to adapt when new information emerges. 🤔 Measurable: Sure, you know when you've achieved it, but does it drive meaningful, impactful outcomes? 📉 Attainable: Keeps you comfortably within your comfort zone—hardly a place for growth. 🛋️ Realistic: Another word for attainable. It encourages small thinking and boxes you in. 🚫 Time-bound: While deadlines are important, meaningful goals need built-in milestones that keep motivation high and the dopamine flowing. 🎯 In short, SMART goals keep us stuck in mediocrity, lacking purpose and innovation. So, what’s the alternative? Enter the PIC Framework: Purpose-Driven: Every goal should connect to a deeper mission or value. This alignment not only motivates but also gives each goal a clear "why." 🎯 Impactful: Goals should aim for outcomes that matter—shifting the focus from what's easily measurable to what's truly transformative. 🌍 Challenging: If your goals don’t make you a little uncomfortable, you’re not aiming high enough. Embrace the discomfort as a sign of growth and ambition.💪 Want to innovate your goal setting? Here's how you can bring PIC to your organization: Start with Purpose ➡ Align goals with the organization's mission. 🌟 Define Impact ➡ Focus on meaningful outcomes that drive the business forward over easy measurements (especially, for the sake of a great dashboard). 📊 Set Challenging Objectives ➡ Encourage ambition and innovation - yep, even if it scares you. 🚀 Embed Milestones ➡ Keep motivation high with regular wins - not just a potential bonus at the end of the year. 🏆 Foster Reflection ➡ Regularly review and adapt goals as needed. 🔄 (In other words, setting a goal in January and refusing to change it because you set it, even though you have new information, is well...ridiculous.) By moving from SMART to PIC, you create a culture of purpose, impact, and challenge. And who knows - maybe people will finally start to buy-in to the goal setting process and actually like it! 🌟 #Leadership #Innovation #GoalSetting #BusinessGrowth #PurposeDriven

❓ Is your sustainability strategy ready for the real world? So, You've done the work—research, securing stakeholder buy-in, choosing the right partners. You’ve laid a strong foundation for a sustainable supply chain. But before you launch, have you considered every detail that’ll keep your efforts on track? Imagine this: You’ve set ambitious goals, like reducing fleet fuel consumption by 5% or cutting warehouse electricity use by 10%. But to hit those marks, you'll need the right checkpoints. In the first month, check in with your data partner—is everything being captured effectively? At two months, ask your suppliers if they're comfortable with the Service Level Agreements (SLAs) you’ve set together. By six months, assess whether the data you’ve gathered allows you to make meaningful predictions and take new action. Data backs the need for these checkpoints. A study by McKinsey reports that companies with a structured sustainability strategy see 20% higher supply chain efficiency. And according to the World Economic Forum, sustainable supply chains can reduce overall environmental impact by up to 50%, while increasing resilience against future challenges. But sustainability isn’t just about hitting numbers. It’s a cultural shift. From top leaders to new hires, your team needs to embrace the mindset that goes beyond "doing business as usual." Internal education is essential—create programs that inspire every team member to see the value of these efforts. When your employees understand how their day-to-day work impacts long-term goals, the commitment deepens. Remember, Sustainability is also about outward visibility. Sharing your journey publicly can set you apart as a trusted, forward-thinking organization in your industry. When others see your authenticity and progress, customers and partners are more likely to trust and admire your mission. Let’s lead the change, One small improvement at a time, and proves that businesses can drive meaningful impact for people, the planet, and profit alike.