Practical insights for better UX • Running “Measure UX” and “Design Patterns For AI” • Founder of SmashingMag • Speaker • Loves writing, checklists and running workshops on UX. 🍣
💎 How To Track Your Impact (+ free Notion templates). How to document your small and big wins, visualize your work and the incredible impact you've made ↓ We often assume that good work speaks for itself. If we just work hard enough, our work will get noticed and we will be elevated across our career ladder. Yet more often than not, your achievements will get lost somewhere between reorg efforts, new priorities, abandoned initiatives and urgent deadlines. Managers change all the time. You might have a strong relationship with your manager already, but never get a chance to move up the ladder because they have already moved to another team. A new manager, despite all your efforts, often won’t be able to promote you as an internal policy might block any new promotions in their first 6 or 12 months. So you’ll have to start over again. A good way to push back is to have a “brag document” — a running document that lists your small and big achievements, feedback from your managers and colleagues, screenshots of your appraisals and recommendations, along with lessons you’ve learned. It also builds confidence in your abilities and helps you better see your career trajectory. Useful things to include: 🧠 New skills you’ve learned 🏅 New certificates you’ve acquired ⏱️ Impactful projects you’ve leaunched 🧪 Experiments or A/B tests you’ve initiated 🧭 Product metrics you’ve moved 👋 Onboarding sessions you helped with 🚀 Changes you’ve initiated 🗣️ Workshops you’ve conducted 🧑🏫 Mentoring sessions you’ve coached 🌟 Endorsements you’ve received 🤝 Collaboration wins across departments 🧹 How you’ve dealt with design debt 📦 Successful scoping and getting buy-in 🛠️ Tools or systems you’ve introduced 🔧 Bugs or issues you proactively resolved 📣 Coordinating communication in teams 🔮 Lessons you’ve learned 🧯 Conflicts you’ve resolved There are plenty of things that can go in such a document. Typically it’s a simple Notion page or a Google Doc that you set up once and keep updating regularly. One useful habit that can help there is to always update the document after a retrospective session with your team and around a month later. The reason for that is that you’ll need to accumulate and add concrete evidence and results of the impact of your work. Typically business metrics are lagging metrics, so it will take a while until you get some results. One word of caution: it doesn’t work well if you update in huge and bulky batches as memories become a bit blurry and details get lost. Also, don’t think just about the design work — work also happens outside of the design work as we saw in the list above. Also, as Stephen Kernan noted once, whenever possible, try linking your accomplishments to the career ladder one level above your current role. If you can prove that you’ve been performing at the next level for past 3-6 months, you will make the case for your promotion strong and more obvious. (Useful templates in the comments below ↓)