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Providing services: Customer Service, Customer Support, Project Management, Program Management
Providing services: Human Resources (HR), Program Management, Strategic Planning, Data Reporting, Change Management, Corporate Training, Resume Review, HR Consulting, Negotiation, Leadership Development
Summary: Human resource professional.
Providing services: Customer Service, Customer Support, Program Management, Catering, Corporate Events, Wedding Planning, Management Consulting, Public Relations, Corporate Training, Public Speaking
Summary: Yes, I can. The first sentence I was taught as a Hotel manager when I joined the hospitality industry. That is what I have lived my life with since I joined hotels. It's been 20 years as a A Hotelier, and today, I can proudly say that I am the best GM to have. I have been acknowledged for my honesty, integrity, commitment and teamwork in every organization I have worked. To manage every guest in the hotel as 'one and only' is a tall order, and in my tenure, I have excelled in reaching that level of expertise. I have been instrumental in training the junior staff, correcting them and ensuring a cohesive work environment. A guest relationship job looks like a simple duty but ask a hotel industry expert, the first and most significant interaction with the guest is of a Front Desk officer. What have I done and achieved as a Front desk officer over the years? These are beyond the KRAs of an average officer, but my passion and commitment have always pushed me to do more and do better. 1. Contributed to growth of the business: turned enquires to hotel guests 2. Customer service – managing every customer the most special one 3. Saving cost by inventory management – saving operating expenses by reducing wastages 4. Improving revenue through upselling and billing management 5. Manage conflicts: amicably manage the guest complaints with a pleasant face 6. Manage teams: as an efficient FD officer, keep an eye on all on the floor 7. Managing large groups and complex guest requirements 8. Managing any hotel crisis with a positive attitude and calm demeanour 9. Honesty and integrity in the job 10. Showcase pride in the workplace because the GM attitude reflects the culture of the property 11. Meticulous planning and time management – the front desk is never free, and yet all jobs must be complete at all times 12. Ensuring continuous improvements through keep observations and regular feedbacks
Providing services: Training, Leadership Development, Event Planning, Administrative Assistance, Program Management, Writing
Summary:
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Providing services: Project Management, Strategic Planning, Event Planning, Landscape Design, Brand Consulting, Leadership Development, Program Management, Content Strategy, Growth Marketing, Marketing Strategy
Summary: With extensive experience in the design and development of tourism destinations, Rosanna has created the vision, designed, developed, and activated numerous projects, leading the process from feasibility through to delivery. Rosanna has specific knowledge in the key landscapes of Saudi Arabia and unique experience in the waterfront, mountain and desertscape developments of the Kingdom and brings both her global industry expertise and track record of delivering regional campaigns. She has worked with multiple key stakeholders, both governmental and private sector entities in the Kingdom to align objectives and create sustainable plans that align with the goals of Vision 2030. Winning Leading Female in Business Enterprise in KSA, Growth Strategy CEO of the Year 2021, and named in the Top 20 Most Inspirational CEO’s to Watch, 2022 - she is considered a much sought after voice on how to best succeed in the region. Her experience includes working at the President’s Office at the Federation International De L’Autombile (London, Geneva, Paris) & the F1 Race Director before she was head hunted by Ziad Galadari re-locating to the UAE in 2006. Rosanna was appointed as an Advisory Board Member of UPS EXPO 2020, a consortium member for a KSA mega project, project advisor to PIF, designing and delivering Al Soudah Summer Season 2019, whilst acting as special advisor to international investors, boards and implementation teams in the entertainment, hospitality, tourism, sport and leisure sectors in Saudi Arabia. After serving as CEO of Ebda for over two years, Rosanna was appointed as Executive Director, Destination Development at Red Sea Global.
Providing services: Environmental Consulting, Educational Consulting, Training, Corporate Training, Public Speaking, Strategic Planning, Non-profit Consulting, Program Management
Summary: Environmental engineer and development scientist by education | 7 years in sustainability and climate action Current work: communication and social media (@iearthboi) | uplifting changemakers through one-on-one mentorship and resource provision (climateforesight.pk) I love reimagining systems that are no longer serving people or the planet. Reach out, I'm open to collaborations and consultancy.
Providing services: Career Development Coaching, Resume Writing, Resume Review, Interview Preparation, Strategic Planning, Project Management, Program Management, Educational Consulting, Pricing Strategy
Summary: Currently working as a Senior brand manager for Nykaa’s private (owned) brands. My scope spans across 8 brands in 5 categories. I am responsible for growth on nykaa’s online channels, planning marketing spends, managing promotion budgets and delivering EBITDA goals for the online channel. I am also responsible for ad spend efficiency and discount reduction as key goals to drive profitability and growth. Previously, I was working on strategic projects in the CEO’s Office, Nykaa beauty. I was responsible for driving projects and initiatives for the Beauty business with cross functional teams. Some of my key goals included improving profitability, building org structure efficiency, improving customer experience and driving collaboration with strategic partners. I completed my MBA at the Indian School of Business with dual majors in Strategy and Marketing. I am a Chartered Accountant. Post my CA, I worked with KPMG in Deal Advisory. I have successfully executed due diligence on over 12 deals (cumulative deal value INR 1.3 Bn) and assisted leading PE/VCs for potential acquisitions. I completed my CA articleship with EY in Risk Advisory services.
Providing services: Telecommunications, Information Security, Project Management, Engineering Design, Cybersecurity, IT Consulting, Network Support, Backup & Recovery Systems, Information Management, Program Management
Summary: Austin is a graduate of Electrical Electronics Engineering with professional qualifications from Cisco (CCNA & CCNP) and the prestigious Project and Service Management Institutes (PMI & ISM), with over 15 years of industrial engineering, telecoms, IT and Project Management work experience He has vast experience in managing service oriented businesses especially in the need to align business with IT. He had been involved with a couple of international projects ranging from the implementation of RTS (Mobile Money Solution) in Uganda and Kenya to the NEPAD sponsored e-school project in the Sub Sahara African Countries and the iBurst network rollout in South Africa. He joined Ericsson Nigeria as reliability and commissioning engineer and was involved also as completion engineer for the initial Econet rollout, left Ericsson as senior project engineer and joined CFL/ Interwave Communication Inc. for the Vmobile Network – on – Wheels project implementation. He was a pioneer staff of Westcom Wireless Ltd as Senior Project Manager for 5 years and later rose to become the group project manager and led many major projects including the first rollout of colocation sites in Nigeria. He left Westcom to set up Telligent Engineering Ltd. Austin’s drive and commitment to ensure the best possible experience for his clients shines through in the most challenging situations. Mr Nwachukwu has strong entrepreneurial skills. He is the Chief Executive Officer of both Telligent Engineering Ltd. and Telligence Nig. Ltd.
Providing services: Technical Support, Change Management, Business Consulting, Executive Coaching, Project Management, Team Building, Strategic Planning, Program Management, Management Consulting, Appointment Scheduling
Summary: Experienced Senior Vice President with a demonstrated history of leadership in cement industry. Skilled in Negotiation, Operations Management, project management, Quality Management, Six Sigma, and Quality Assurance. Strong business development professional graduated from IIT- BHU.