The Pleasure of Solving
Here’s how I see it.
When a real problem stares you down, I start with one question: will people pay to fix this?
If the answer is yes, it tells you something important. The problem matters. It hurts. When something hurts, people don’t need a pitch. They need relief.
This is where most founders slip.
They see the pain, then reach for the same old tools. Templates. Traditions. Off-the-shelf systems that already failed somewhere else. That is not solving. That is recycling.
Why tradition fails
If the old solutions worked, the problem would be gone. The fact that it sits there, raw and unresolved, means the traditional way is not enough.
Still, we keep seeing half-baked spins on broken ideas. A new coat of paint. A new label. The same result. Then we act surprised when it does not stick.
That is not respect for the problem. That is performance.
How I approach ideas
Solving, for me, means doing it differently. Not louder. Not shinier. Different.
It starts by throwing out the assumptions. Strip the idea down to first principles. Ask: if nothing existed before, how would we build this from zero?
New value lives in that uncomfortable place. The place where you remove what does not matter and rebuild only what does. That is where real founders work.
What “different” looks like
Different is not about novelty. It is about design that holds up under pressure.
- Fewer steps to the same outcome.
- Fewer handoffs.
- Clearer standards anyone can follow.
- Proof you can see in the numbers and feel in the day-to-day.
If the solution needs a long explanation, it is probably not different. When it is truly different, people try it once and say, of course.
A simple way I test it
I keep the process boring on purpose.
- Name the pain precisely. Who is stuck, where they are stuck, and why now.
- Map constraints. Budget, time, people, regulation. Know the box before thinking outside it.
- Define “done.” What solved looks like in numbers, time saved, or quality improved. No poetry. Plain math.
- Design the smallest test. One site. One day. One team. No theatre.
- Measure, then decide. Kill it, fix it, or scale it. Feelings do not vote. Results do.
Most misses happen because steps two and three get skipped.
Signals you are recycling, not solving
- The plan only works if everyone behaves perfectly.
- The pitch leans on metaphors because the data is thin.
- The timeline assumes no friction.
- The value story is “brand awareness” instead of operational change.
- The solution depends on a shiny tool rather than a simpler design.
See two or more. Stop. You are polishing a bad answer.
No half measures
Here is the line I drew.
If what I am building only adds another layer to an old method, I walk away. It must change the game. It must shift the system. Otherwise it is noise pretending to be progress.
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Half measures look good for a week. They do not last a year. I am not here to build what will not last.
Respect the problem
Real problems have history. People tried things. Some worked for a season, then failed for a reason. Before I build, I ask:
- What was tried, and why did it fail.
- Who gets better if this works, and who will resist it.
- What has to stay true for this to scale next quarter and next year.
Respecting the problem prevents overpromising. It also keeps you from ignoring useful clues hidden in previous attempts.
The trench test
Glass-wall rooms make bad ideas sound smart. The trench test is simple: can a tired person on a busy day use this without calling a manager.
If yes, you are close. If not, keep working.
The trench test protects you from elegant ideas that collapse on step one.
Proof over promises
Proof is not a slogan. Proof shows up in the numbers and on the floor.
- Cycle times drop.
- Travel and handoffs shrink.
- Quality and consistency climb.
- The team needs fewer reminders.
- Costs per unit of outcome are clear.
If you cannot show proof on a single page, you do not have it yet.
Choosing less so the right thing wins
Strong solutions make hard trade-offs.
- One format instead of five.
- One onboarding flow instead of three.
- One scorecard everyone understands.
Complexity hides weak answers. Simplicity exposes the truth. Choose less so the right thing can win.
When to walk away
Some problems are not yours to solve right now. Wrong timing. Wrong constraints. Wrong partners.
Walking away is not quitting. It is discipline. Save your energy for when the lock and the key finally match.
Spotting the problem is the easy part. Anyone can point at smoke.
The pleasure is in cracking it differently. In cutting through where tradition failed. In building the version that feels obvious in hindsight, but only because someone finally had the courage to do it that way.
That is the work. That is the job. Build the thing that has not been done, in the way it has not been done.
Anything less is not solving. It is settling. We did not come here to settle.