The Month That Changed the Game: What Happens When You Give Recruiters the Right Tech

By Casey Marquette CEO, Covenant HR

I’ve worked in recruiting long enough to know when something’s broken. I’ve also been around long enough to see what happens when you fix it for real. Not with another band-aid or buzzword, but with a solution that changes the way work gets done.

Earlier this year, our recruiting division, Covenant Technologies, had a month I won’t forget. Not because we broke a record, and not because the numbers were eye-popping, but because it was the first time I saw what happens when recruiters are fully equipped to do what they were hired to do.

And here’s the kicker. It wasn’t about adding more recruiters.

It was about building smarter ones.

Good Recruiters Are Drowning in Admin and It’s Not Their Fault

I’ve had countless conversations with recruiters who are burned out. Not because they don’t love the job, but because the job has drifted away from what they were actually hired to do. The daily breakdown usually looks like this.

• Hours spent screening resumes, they shouldn’t even be looking at
• Manual scheduling that could have been solved with a single click
• Data reporting that’s late, inconsistent, or flat-out missing
• A growing pile of tools that don’t talk to each other

And while all of that’s happening, the best candidates are bouncing because someone else moved faster.

I’ve seen great recruiters with strong instincts get beat because their tech stack slowed them down. And I’ve seen the frustration in their eyes when they know the right candidate is out there, but they just can’t move fast enough to connect.

So we did something most teams don’t do. We stopped tweaking around the edges. We reimagined the whole thing.

When You Build From the Inside You Build It Right

We didn’t go shopping for another hiring tool. We built our own. It’s called Scout, and it was created by recruiters, for recruiters.

The way I describe it is simple. Scout doesn’t replace recruiters. It frees them.

It takes care of what slows them down. Scoring resumes. Scheduling interviews. Handling early conversations. That lets them get back to what only they can do. Building relationships. Asking the right questions. Matching talent with opportunity.

Scout is not a flashy demo built to impress a boardroom. It is a living platform built inside a recruiting organization, grounded in urgency and designed with empathy. And it worked.

We Didn’t Just Improve We Transformed

The first full month we had Scout running across Covenant Technologies, something shifted. I started hearing things in meetings like this.

• I placed two candidates in one week directly from the AI pipeline
• I finally feel like I have breathing room to focus on what matters
• This thing actually makes recruiting fun again

We saw more consistent client response times. A higher submission-to-interview ratio. Recruiters reported less stress and more satisfaction.

But what I remember most clearly wasn’t what showed up in our dashboards.

The Candidates Noticed Too

One candidate told us the process helped lower their anxiety. That the AI-led interview gave them time to think and helped them feel more confident. That it was the most human experience they’d had in a hiring process.

That stopped me in my tracks.

Because if AI can create an experience that feels more respectful, more personal, and more human, we’re not just improving operations. We’re resetting expectations.

And that’s the real win.

So What’s the Lesson

It’s not about throwing more tools at the problem.

It’s about creating a better system that removes friction and elevates the people doing the work.

If your recruiting team is still buried in manual processes, clunky logins, and disconnected systems, it’s not going to matter how good your people are. You’ll keep losing time. Losing candidates. Losing ground.

The best recruiters want to win. They want to move fast and make smart decisions. They want to deliver. What they don’t want is to spend another week chasing confirmations and updating spreadsheets.

I’m Not Anti-Tech I’m Pro-People

Technology should make your people better. Period. It should extend their impact, not dull it. That’s what we saw at Covenant Technologies when we launched Scout.

The people didn’t change. Their capacity did.

We gave them back time. We gave them back clarity. We gave them back control over their day.

That’s the power of building something that actually works for the people who use it.

We’ve detailed the full story of what we built, why it matters, and what results followed in a blog from our HR team. If your team is stuck in outdated workflows or struggling to compete in this market, I hope you’ll give it a look.

You don’t need to start from scratch to modernize your process. But you do need to be willing to think bigger.

Read the full blog here.

It’s not about keeping up anymore. It’s about moving ahead.

Let’s build something better.

Casey