From seeking adventure to engineering financial solutions
Originally from Italy, Ornella, a Senior Engineering Manager in our FinTech Business Unit, shares her passion for traveling as well as her passion for problem-solving. Having spent the last 8 years at Booking.com in Amsterdam in a variety of different roles, Ornella brings a wealth of knowledge and experience to our business.
How have your travel experiences influenced your career at Booking.com?
I have always considered traveling as one of the most important learning experiences. It inspires me to seek out new places, keeping my pool of knowledge constantly topped up. It's a great way to not only learn new things and immerse yourself in a new culture – it also has provided me with a constant urge to continue learning. And that’s what I am bringing in my daily working adventure at Booking.com. This also falls in line with one of our core values “learning forever”. I bring this desire to learn new things, to discover all the financial business processes and their integrations with Booking.com products and to translate them into new functionalities to make it easier for the users to experience the world. All of this happens in the finance area which is my domain here in Booking.com.
How does your work as a Senior Engineering Manager make it easier for everyone to experience the world?
I am currently working as Senior Engineering Manager in the Financial Systems team (within the FinTech business unit) that provides technical expertise to the Finance Department and is responsible for supporting and innovating the main financial system SAP ERP/S4HANA and integration with many other connected external systems.
Working as Senior Engineering Manager means providing, together with my team of Engineers and SAP Specialists, the best solutions based on the up-to-date industry-specific technology practices. This means building an application platform that supports the simplification of business processes and empowers the finance community with better integrations and financial insights.
As a Senior Engineering Manager, my role is to work closely with my product counterparts to ensure we are always working towards what’s most important for our customers/partners.
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You're also one of our Ethics Ambassadors. What does it mean to be an Ethics Ambassador at Booking.com?
Being an Ethics Ambassador means supporting Booking.com in reinforcing the company’s commitment to maintain and promote the highest ethical standard. It means being a role model and showing commitment to integrity, living the company values and encouraging our colleagues to do the right thing by also committing to integrity and raising concerns in a timely manner. I also help to promote a “speak up” culture in reporting issues or ethical dilemmas so Booking.com can take the proper actions for the safety of everyone in the organisation. I was also delighted to have been awarded the Playmaker and Inclusionist Award in both 2019 and 2020. This award is voted on by my peers at Booking.com, so it's a great honour to know my peers value me and my impact at Booking.com too.
Can you share a small win that had a big impact during your time at Booking.com?
I have been fortunate to work on an important initiative which may seem like a small change but it had a big business impact. We were able to implement a scalable solution for bank statement processing. Normally it took about 13 hours to process a bank statement with 100,000 lines, but we found a solution that could process it in just 1.5 hours. This allowed us to process the statements 9 times faster than before!
Why should someone consider Booking.com for a career in technology?
Working in tech at Booking.com means working in a very diverse and dynamic environment where innovation and development are promoted and people are encouraged to build new products for our customers and partners. A career in tech has a stimulating culture that isn’t just based on work but there are also interesting opportunities for experimentation. One example at Booking.com is the FinTech Hackathon where participants can show off their skills, propose new ideas and socialise with like-minded people.
Looking to make an impact in your next role? Check out our available opportunities at www.careers.booking.com .
At Booking.com it's more than a job, it's a journey. #mybookingcomjourney
Proclaiming Gods Kingdom.
7moIs it possible to call someone at Booking? Tried to email.
Owner at Kyanea Tours
1yBOOKING.COM'S BLACKMAIL ON THE OWNERS With an unacceptable, abusive - authoritarian, completely extortionate decision, unethical and bordering on vagrancy, just a few days before the start of the summer tourist season, Booking.com decided and ordered the drastic change of the payment policy for accommodation, creating a disturbance and unprecedented problems to the millions of owner-managers worldwide and effectively depriving them of any working capital. Specifically, from June 10, it abolishes prepayments in bookings, obliging owners to be paid through the company upon the arrival of customers or after their departure, charging them with additional charges and bank charges. Otherwise, the owners become vulnerable to uncontrolled cancellations since they will not be able to take advances or prepayments. This is a bolt from the blue for the owners and shows in the most typical and miserable way how the company in question treats their partners and how it regards them as nothing more than a means of cruel exploitation. It remains to be seen how the owners will react to this extortion and discredit.
Directora Marketing & Comunicación @Leica Camera Iberia| Digital| Ecommerce| Brand Management
1yHotel Casa Bamboo (Valladolid, Mexico) has stolen my family 3,000 pesos and 100 euros from the room safe (with key, not numbers) in the reservation with Confirmation 3686907718. Pin: 6586. After informing Mr. Eduardo, so-called Manager of the hotel, we were deceived, manipulated, and subsequently someone from the team pimped us and threatened us by phone when we called to follow up. They acknowledged the theft, told me that the employee had been dismissed but did not identify him and told me that it was something specific with this employee who was new. I then check on Booking, Google, Tripadvisor, Airbnb... there are several comments about similar thefts. It's a pattern of behaviour since 2019 (they opened I think that year). What I have asked Booking is to review my case, with alleged internal Mass Issue number 593232 and remove Casa Bamboo from the Booking platform to prevent further theft from other customers. I am not asking for one euro or any other kind of compensation. I have been in contact for more than a month and still no one has contacted me, after giving me a lot of hassle and hassle. This is very serious.
Educator, Entrepreneur
2y#BookingDotcomInsuranceScam #XCoverInsuranceScam Beware: Booking.com keeps your €$£¥ w XCover insurance; 1-click to buy; russian nest doll of processors for any claim: Affinity + Broadspire + Crawco = black hole. #wantmymoneybackfromBooking.com Booking.com I'm happy to talk with them but they only want me to talk to unempowered call center placaters.
Responsável administrativo
2yOlá, preciso de ajuda. Várias das propriedades que administro junto a minha irmã em Salvador, Bahia não receberam os valores faturados para Janeiro. Gastamos nossas reservas para pagar aos proprietários. Pedi ajuda via Extranet e até então, nenhum retorno. Os pagamentos foram realizados supostamente 3 de Fevereiro e muitos deles não foram recebidos na conta bancária.