Is anyone else all disrupted out?
I'm knackered. And I know I'm not alone. I can't seem to go a day without being disrupted. And no industry or sector can do, either. Disruption everywhere you look. Last night I went to a seminar where one of the speakers had the job title of 'Director of Disruptive IT'. (Which put a new spin on an age-old observation, but let's leave that for now.)
I might be knackered, but I'm not a knocker. And I really hope I'm not what used to be called a BOF (don't ask if you don't know). But, just as one delightful 77 year old said to me when we'd just heard an announcement apologising for yet more disruption, this time to our train service - "I'm not a ****ing customer, I'm a ****ing passenger. Or at least I would be, if they could only provide some ****ing trains" - I do think a touch of continuity wouldn't be all that bad.
It's always entertaining and instructive to read or listen to Mark Ritson. One of his recent talks, about "social media"( https://goo.gl/RmzZA1, among others) reinforced the idea of looking for the truth, rather than following the hype.
Somebody once told me that a cliché is a truth that just happens to have been spoken more often than others. I've thought back over some of the best clichés that I've heard...and realised they do still contain a useful truth. Useful even in - perhaps especially in - these disruptive times. (Spoiler alert: the omnipresent and awful "curated experience" will not make it into that list.)
As a start, I'm going with "There's nothing so permament as a temporary solution". We've all been there, or at least tempted to go there. Time pressures, difficulties in getting the right approval, the "it'll do for now/just get something out/we need to fast-track this" (and there's another that won't make my list)...these are all excuses, not reasons, for not doing the right things.
The problem is, of course, that once some kind of solution has been found people tend to move on to look for the next. Going back over a previous decision is less interesting and more tiring. So the original mistake - or incompleteness - is compounded and embedded.
It's worth creating the time to do the right things, and to do things right. "There's nothing so permanent as a temporary solution" has two close cousins: "You only get one chance to make a first impression" and "Fail to prepare, prepare to fail."
Thanks, Rosanna (and nice to hear from you). As for clichés, the more the merrier...back soon
Love a good cliché Keith! totally agree, incompleteness hangs around, it's very draining .. 'there's no time like the present 'comes to mind - (stay focused, complete, move on)