About
TextSMS4Dynamics is an SMS integration app for Microsoft Dynamics 365 CRM, part of an omnichannel suite including Live Chat and WhatsApp. It streamlines communication by removing the need to switch platforms. Features include message automation, multimedia support, SMS history tracking, scheduled messages, CRM record creation, and instant notifications. With high open rates, fast delivery, and cost-efficiency, it enhances customer engagement within the Dynamics 365 environment.
Key Features:
Unified Platform enables messaging within Dynamics 365 CRM for seamless communication.
Instant Notifications: Alerts users of new messages to ensure quick responses.
Create CRM Records: Matches messages to CRM records by mobile number for personalized support.
Message History: Stores and organizes message history for easy access.
Automated Triggers: Set automated messages for reminders or confirmations based on specific events.