About
Floatbot provides a SaaS-based Voice AI platform that helps you build and deploy AI-Powered Voicebots and Chatbots without coding. We are a world-leading provider of contact center automation solutions. Our expertise lies in the BFSI sector, where we help banks, insurers, and FIs increase digital sales, automate customer support and increase customer satisfaction (CSAT) scores.
1. Increase Digital Sales
2. Automate Outbound Calls/Telemarketing
3. Reduce Customer Support Costs
4. Increase Agent Productivity with Agent Assistants
5. Deflect Calls
6. Provide a Superior Customer Experience
7. Provide an Omnichannel Experience
8. Seamlessly Handover Conversations to a Human Agent
9. Authenticate your Customers with Voice Biometrics
10. Derive Powerful Insights
This product is intended for
- Call Agent
- Call Center Representative
- Call Center Customer Service Representative
- Contact Center Agent
- Claims Representative
- Insurance Sales Specialist
- Financial Advisor
- Finance Specialist
- Corporate Banking Specialist
- Retail Banking Specialist