Digital Assist

About

Your opportunity to super-charge your customer service.

With Backbase Digital Assist, you’ll free your customer-facing teams up from juggling multiple fragmented systems and empower them with all the tools they need for quick resolution and upsell, all in a single unified solution.

With our platform’s powerful, ready-to-go employee application as your foundation, you’ll give your front-office teams a workplace that increases productivity and collaboration, allowing them to provide world-class customer service.

Get ready to:
*Create a 360° customer view
*Boost customer satisfaction
*Accelerate query resolution
*Improve customer loyalty and retention rates
*Provide personalized customer service
*Lower cost to serve