Your email and SMS aren’t the problem... ↳ Your website is. A DTC founder asked me: “How do we get more revenue from email and SMS?” They had: → Campaigns running → Flows set up → Best practices in place Still, performance was flat. So we looked under the hood. Their site conversion rate? 0.3%. That means: → 50,000 monthly visitors → 150 orders → Thousands left on the table Now imagine a 1% CR: → 500 orders → 3x the revenue → Zero changes to email Here’s the truth most ignore: Email and SMS drive clicks. But if your site doesn’t convert, retention won’t save you. Fixing email isn’t the answer. Fixing your funnel is. This is why retention doesn’t work in a silo. Your acquisition, website, and lifecycle strategy must work together. That’s exactly how we do it at Everboost.
Pay a guy to perfect your PDP before you pay a guy to handle your ESP (enough with the abbreviations already lol).
Impressive
I have been saying this for ages. We can only drive clicks, and then our work is pretty much done... The rest is on the CRO. If it's converting, it will convert.
Absolutely because some people thought their marketing is not working and they stop spending on it but the story is that the website is lacking the ability to convert.
Wow, site conversion makes such a difference. Ever checked if your funnel's working before tweaking all those emails?