The brands winning today aren’t guessing. They’re listening. At SubSummit 2026, we’re pulling back the curtain on how leading subscription brands are turning customer feedback into their most powerful growth engine. Join Mike Woodall (Director, CRM & Subscriptions at Whisker) and Kelly Murphy (General Manager, LOLA - mylola.com + QRxLabs) as they explore how to: 👉 Turn quizzes, SMS, and owned communities into a unified feedback engine 👉 Capture and activate zero-party data to power true personalization 👉 Build dynamic customer personas that evolve with behavior and engagement 👉 Use cohorts to drive acquisition, retention, merchandising, and rewards 👉 Transform two-way channels into continuous research and insight loops Save your seat and be part of the conversation: https://hubs.ly/Q048TymS0 #ecommerce #subscriptioncommerce #dtc #retail #subscriptions #retention #zeropartydata