Is it possible to let people go with grace?
As a business owner and founder, reductions in force might be one of the most agonizing things to go through.
It often happens when the company isn’t doing well and also when it goes through a major transition, e.g. being bought over by another company.
Here’s 3 things I’ve learned about letting people go with grace during an acquisition:
1. 𝐒𝐭𝐚𝐫𝐭 𝐰𝐢𝐭𝐡 𝐚𝐜𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞𝐦𝐞𝐧𝐭, 𝐧𝐨𝐭 𝐣𝐮𝐬𝐭 𝐬𝐞𝐯𝐞𝐫𝐚𝐧𝐜𝐞
When acquiring a new company, the people you inherit aren’t just ‘headcount’.
They’re the reason the company was valuable enough to buy in the first place!
So before making any decisions, I would sit down with each person and ask:
❓ What do you do here?
❓ What do you love about your role?
❓ How have you contributed?
These conversions are where the real gold is unearthed.
I remember how during one acquisition, we discussed someone who was close to retirement and another, who had skills that we didn’t know existed but would be critical for where we were thinking of directing the company towards!
2. 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐫𝐞𝐚𝐥 𝐫𝐮𝐧𝐰𝐚𝐲, 𝐧𝐨𝐭 𝐣𝐮𝐬𝐭 𝐚 𝐭𝐨𝐤𝐞𝐧 𝐩𝐚𝐜𝐤𝐚𝐠𝐞
When you eliminate someone's role through an acquisition, you're forcing them to "clock out" - whether they're ready or not.
They didn't choose this moment. You did.
So give them enough severance to breathe, think and find their next opportunity without panic.
It’s the least that we can do to show respect for the work they put in to build something worth buying.
3. 𝐇𝐞𝐥𝐩 𝐭𝐡𝐞𝐦 𝐫𝐞𝐝𝐞𝐩𝐥𝐨𝐲 𝐭𝐡𝐞𝐢𝐫 𝐬𝐤𝐢𝐥𝐥𝐬
We live in a skills economy now.
Many of the people impacted by a merger or acquisition have valuable transferable skills - design, marketing, operations, client management - that can serve them well elsewhere.
Part of letting people go with grace is helping them see their own potential beyond the role they’re leaving.
Sometimes that means introducing them to networks, recruiters, or career transition partners. Other times, it simply means having the conversation that reminds them:
“𝘠𝘰𝘶 𝘩𝘢𝘷𝘦 𝘴𝘰𝘮𝘦𝘵𝘩𝘪𝘯𝘨 𝘷𝘢𝘭𝘶𝘢𝘣𝘭𝘦 𝘵𝘰 𝘰𝘧𝘧𝘦𝘳. 𝘛𝘩𝘪𝘴 𝘪𝘴𝘯’𝘵 𝘵𝘩𝘦 𝘦𝘯𝘥.”
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Every acquisition brings tough decisions but those tough decisions can still be made with grace.
It’s not just the right thing to do.
It’s good business too.
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Thanks for sharing Scott Mashuda! Agree, guidance with the human-side of change is so important to all involved!