Introducing Pega Knowledge Buddy, an AI app for personalized responses.

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The Pega Knowledge Buddy is an AI-powered application that uses Natural Language Processing (NLP) and machine learning to understand user queries and provide personalized responses based on supplied data sources. The Pega Knowledge Buddy can create Buddies that perform different functions in your organization, for example a Buddy can help CSRs handle customer queries, while another Buddy can be specialized in HR procedures.

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