OEMs Adjust to Affordability Pressures

Car affordability isn't just a pricing problem anymore. When customers are committing to 6-7 year loans at $806 a month, every post-purchase interaction either reinforces or erodes that relationship. The CX stakes just got a lot higher. #AutomotiveTrends #ICYMI #MobilityInnovation #MorleyBPO

Auto claims inflation is driving a shift in how OEMs think about operations, partnerships and the customer journey. As vehicles become more complex and repair environments evolve, the ability to deliver a seamless, well-supported experience becomes a key differentiator. VIU by HUB can help you invest in the right capabilities now to create stronger outcomes across both performance and customer trust. Learn more: https://ow.ly/xOj530sW4bm #AutoOEMs

Auto claims inflation is driving a shift in how OEMs think about operations, partnerships and the customer journey. As vehicles become more complex and repair environments evolve, the ability to deliver a seamless, well-supported experience becomes a key differentiator. VIU by HUB can help you invest in the right capabilities now to create stronger outcomes across both performance and customer trust. Learn more: https://ow.ly/eTbQ30sW5ku #AutoOEMs

6 days and counting to the first ever "Fuel the Future - Fixed Ops Summit" presented by NCM Associates Great lineup of dealers and vendor partners ready to share best practices on all things fixed ops. If growing RO count and revenue through new and used maintenance, declined services, defected customers, recalls, and telematics is on your priority list this year, stop by the Autoengage.ai booth and discuss a specific strategy for your stores. There is a better way! #ncm #autoengage #auto #service #fixedops #fixedoperations Andrew Daniel

Auto claims inflation is driving a shift in how OEMs think about operations, partnerships and the customer journey. As vehicles become more complex and repair environments evolve, the ability to deliver a seamless, well-supported experience becomes a key differentiator. VIU by HUB can help you invest in the right capabilities now to create stronger outcomes across both performance and customer trust. Learn more: https://ow.ly/leYZ30sVT0g #AutoOEMs

Automotive pricing transparency is more important than ever. Car shoppers want to see the real price—including dealer fees. Car dealers, OEMs, and partners across North America are working on solutions for consumers. So we acted. We’re opening #FeeSync, powered by Market Scan, to the entire industry at no cost. It's a first-of-its-kind way to manage fee data that allows you to: 🔄 Update your fees once and syndicate everywhere 🔄 Reduce inconsistency and operational risk 🔄 Bring more transparency to every customer touchpoint Because when the industry faces a challenge, the right move is to make it easier to move forward together. Read the full announcement: https://bit.ly/4dGJRdU #automotiveindustry #AutomotiveAnalytics #DataDrivenInsights

Transparency builds trust, and trust drives stronger customer relationships. Initiatives like #FeeSync are a great step toward creating a more consistent and consumer-friendly automotive buying experience across the industry. #Leadership #CustomerExperience #Automotive #Innovation #Transparency #DigitalTransformation

EBV 360 is the new supply chain intelligence tool from EBV Elektronik, designed to deliver you a clear, reliable, real-time view of every component across the entire supply chain. With full visibility of backlog, stock and buffer levels, delivery schedules and forecasts up to 18 months ahead, EBV 360 enables early detection of potential shortages before they disrupt production. See exactly when goods are due to arrive, where supply gaps are likely to emerge, and how component availability is expected to evolve, so you can act early, not react late. 👉 https://bit.ly/4c25sxq #SupplyChain #ShortageDetection #SupplyChainRisk