Just finished "Effectively Leading Digital Transformation" by Phil Gold. It was an easy listen. The one point that made me nod - organizations should also plan for the inevitable dip in productivity as they learn new ways. This can often be overlooked in digital transformation when some of the ultimate goals lead to improved productivity. An Organizational Readiness Assessment can help an organization prepare. https://lnkd.in/gj8UtcEv #organizationalleadership, #organizationalchangemanagement, #digitaltransformation.
Digital Transformation: Planning for Productivity Dips with Organizational Readiness Assessment
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Most enterprise transformations don’t fail loudly. They fail quietly. After the kickoff decks. After the consultants. After the AI pilots. The organization looks busy. Yet: --> Decisions slow down. --> Escalations multiply. --> Outcomes drift. When outcomes drift, leaders add control. 1. More Control 2. More governance. 3. More oversight. 4. More analytics. 5. More AI. But control does not repair structural ambiguity. As organizations scale, decision rights fragment. ==> Authority blurs. ==> Signals multiply. ==> Context fractures. Without deliberate decision architecture, technology amplifies incoherence. The problem isn’t execution. --> It’s decision design. Without decision discipline, technology scales confusion. --> With it, technology becomes a force multiplier. I’ve been developing a structured model for designing and governing decisions at enterprise scale — especially in AI-enabled environments. If this aligns with the work you’re leading, you can explore it here: https://lnkd.in/gcMV9Ysn
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Speed is the new strategy. But most companies are still stuck in traffic. Our latest Talent Velocity research stopped me in my tracks: - 86% of organizations aren’t moving fast enough to keep up with AI‑driven change. - Only 14% are actually pulling ahead. That gap? It’s not about ambition. It’s about velocity. Across customer conversations, boardrooms, and yes my favourite meetings, forecast calls, this shows up everywhere: - Roles evolve faster than org charts - Skills expire faster than annual planning cycles - And “we’ll fix it next year” has officially left the building The companies pulling ahead all do a few things differently: They see skills in real time, build or buy what’s needed, and mobilize talent fast—not perfectly, but fast. Or said differently: Talent is no longer a static asset. It’s a living system. What I find most interesting? The winners aren’t necessarily the biggest or best funded. They’re the ones treating learning, hiring, and internal mobility as one connected engine; not three separate initiatives. So the real question for leaders right now isn’t: ❌ Do we have a skills strategy? It’s: ✅ How fast can we adapt when the strategy is already outdated? Curious how others are experiencing this shift: Where is velocity breaking down in your organization? And what’s helping you move faster than last year? Let’s have a discussio. Always interested in a coffee. Link to the report: https://lnkd.in/eywggfQg
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In stable times, organizations win by getting better at what already works. Benchmark. Optimize. Iterate. Climb the nearest hill. But during periods of fundamental innovation, the landscape itself changes. The hills move. Some disappear. New ones emerge. And suddenly, local optimization isn't just insufficient — it's actively misleading. This is when first-principles thinking becomes essential. Not: "How do we improve this?" But: → What problem are we actually solving? → What assumptions are we carrying that no longer hold? → If we built this from scratch today, what would it look like? In these moments, every core discipline has to evolve: Strategy stops being about positioning — and becomes about redefining the game. Operations stops being about efficiency — and becomes about redesigning the system. Marketing stops being about messaging — and becomes about genuinely understanding what customers now need. When the environment changes, the winners aren't the best optimizers. They're the ones who figure out where the new hills are — and move first.
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The False Binary For 20 years, the answer was always one of two things: build it or buy it. That binary just broke. There's a third path and most teams haven't figured out when to use it. Every technology leader faces it: a capability gap, a deadline, and a table full of opinions. Build it and own it. Buy it and move fast. But the rules have shifted. AI has introduced a third path, integration complexity is hiding a new class of failure nobody talks about, and the data from McKinsey, Gartner, and Forrester is more sobering than most teams realize. This article unpacks all three paths, when each wins, when each becomes a trap, and how to make the call before it costs you. Read my latest article at https://lnkd.in/eYZuuEFM
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Decisions Are the Unit of Transformation Most transformation programs focus on systems. New platforms are deployed. AI pilots are launched. Dashboards begin reporting new insights. From the outside, it appears that progress is underway. Yet many organizations discover that very little actually changes. The problem is not adoption. It is decision design. New systems create new signals and new opportunities to act. But unless organizations deliberately redesign who has the authority to make decisions and how quickly those decisions can move, the technology simply feeds information into the same slow pathways. Transformation occurs when those pathways change. When teams closest to the work have the authority to act. When escalation becomes the exception rather than the default. When new information consistently leads to different choices. At that point, technology begins to accelerate outcomes rather than simply producing more analysis. That is why decisions—not systems—are the true unit of transformation. I’ve been exploring this idea further in my work on Decision Discipline at Scale, which looks at how organizations design decision-ready systems before layering on more technology. https://lnkd.in/gcMV9Ysn #DigitalTransformation #AITransformation #DecisionMaking #BusinessStrategy #EnterpriseAI
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In a world obsessed with "adding more," have you ever considered that the smartest move might be taking something away? I just finished reading the HBR article "In Turbulent Times, Consider Strategic Subtraction" and it’s a masterclass in how to innovate through simplification (link in the comments). Most leaders have an "additive bias". When faced with a problem, our instinct is to add a new feature, a new process, or a new layer of management. But in volatile markets, this just adds weight and slows us down. The Triple-Test Framework To ensure you aren’t just "cutting costs" but actually "innovating," the authors suggest that every subtractive move must pass a triple test: 1️⃣ Efficiency: Does it minimize resources, time, or effort? 2️⃣ Resilience: Does it help the organization adapt to disruptions better? 3️⃣ Prominence: Does removing the "noise" make your core value/brand stand out more? 6 Subtractive Transformations The article outlines six ways to apply this thinking: 🔹 Elimination: Remove process steps or components that don't have an essential function. 🔹 Substitution: Swap complex processes and systems for simpler ones that serve a core function more elegantly. 🔹 Consolidation: Compress processes and integrate functions to deliver the same value with fewer moving parts. 🔹 Hiding: Conceal complexity from workflows and processes so users only see what they need. 🔹 Pausing: Suspend features or processes temporarily, reactivating them when conditions change. 🔹 Abstraction: Simplify the frontend of a system for ease of use, while keeping complex operations in the backend. My Takeaway Strategic subtraction isn't about doing less; it’s about doing what matters, better. It requires the courage to let go of what worked yesterday to make room for what will win tomorrow. What’s one process, feature, or task your team could subtract next week to work smarter and drive better results? 👇 #Strategy #Leadership #Innovation #HBR #StrategicSubtraction #Efficiency #Management
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Enterprise initiatives aren't falling short due to a lack of effort from teams. They struggle because leaders often miss the complete chain of impact. The Connected Work Graph provides leaders with AI-driven, real-time insights into the true connections between strategy, projects, and personnel, ensuring informed decisions, early risk detection, and aligned execution. www.planview.com/ai
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The operating model that wins in uncertainty: Decide. Act. Learn. Uncertainty doesn’t go away. Winning teams shorten the loop. Most organizations respond to uncertainty by trying to increase certainty: more analysis, more alignment, more approvals. It feels responsible. But it often produces the opposite outcome: decisions arrive late, when the environment has already changed. The better operating model is simpler — and more disciplined: Decide → Act → Learn Not once. Repeatedly. 1) Decide (fast, with clarity) Fast decisions don’t mean reckless decisions. They mean: - clear decision rights (who decides, by when) - explicit confidence level (high/medium/low) - a “good enough to proceed” threshold - a visible downside boundary (what risk we are not willing to take) In uncertainty, waiting for perfect information is a strategy. It’s usually a slow one. 2) Act (safely, not fully) High-performing orgs act in safe mode: - canary releases - limited rollout (small segment first) - reversible actions (easy rollback) - guardrails (kill-switch thresholds) This is how you move quickly without betting everything. 3) Learn (formally, not informally) Most teams learn, but they don’t do it systematically. So the same uncertainty repeats, and decision latency creeps back in. A formal “learn” step includes: - logging what was decided + why - what signals were used (and which were wrong) - what changed after action - what the new default should be next time The goal is not to be right every time. It’s to get faster over time. The executive takeaway In a world of uncertainty, speed is not a function of urgency. It’s a function of feedback cycles. Organizations that win are not the ones that “predict best.” They are the ones that decide faster, act safer, and learn faster than everyone else. At KarPing, we help teams build decision loops that get faster over time — reducing decision latency under uncertainty by designing the mechanisms that make speed safe: confidence tiers, guardrails, canaries, rollback rules, and post-decision learning. Question: Do you have a formal “learn” step after decisions — or does learning happen only when something breaks? #DecisionIntelligence #OperationalExcellence #Leadership #EnterpriseAI
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One Thing You Should Know… Strategy workshops are not brainstorming sessions. They are disciplined conversations about enterprise value. Find out "What Happens in a Strategy Workshop That Changes Everything" in our newest blog. https://bit.ly/46RSkIr When done correctly, they don’t polish language. They surface misalignment, clarify financial ambition, and align leadership around one competitive path forward. Clarity doesn’t just feel better. It accelerates execution. #OutfrontSolutions #StrategyWorkshop #LeadershipAlignment #EnterpriseValue Nicole DeMeo Jeanine Moss
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The Word of the Week is Augmentation. 📖 In business, technology, and leadership, augmentation means using innovation to strengthen human capability — not replace it. The real advantage isn’t automation alone. It’s how professionals use digital tools to think sharper, move faster, and deliver better results. Fun fact: Studies consistently show that teams combining human judgment with advanced analytics outperform those relying on either one alone. Performance improves when people stay at the center of the process. As digital transformation accelerates across industries, the question isn’t whether to adopt new tools. It’s how to build skills, strategy, and systems that amplify human potential. Because the future of work belongs to organizations that enhance people — not sideline them. #digitaltransformation #futureofwork #augmentedwork #leadershipdevelopment #innovationstrategy #businessgrowth #techandpeople #organizationaldesign #hungryworkhorse
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2wGlad you enjoyed the course. The road to transformation is not without its twists and turns!