In data we analysed recently, we found that 98% of asset managers have unnecessary manual processes. That seems extremely high, is it true? and what is "unnecessary"? Allow me 47 seconds to explain: -- -- Portfolio Managers and Operations both "leverage" investment systems. Their usage can be divided into two types: A. Passive usage, which only applies to Portfolio Managers. This is monitoring portfolios, scanning if there is a need to act on market changes. B. Active usage, which is performing a workflow. For Portfolio managers it can be a rebalancing and for Operations it can be resolving a reconciliation break. -- -- You might have noted that I didn't list the following examples: * Portfolio managers: Scan for when the deposits/redemptions import that failed this morning is resolved * Operations: Perform the actual reconciliation. This is because in an exception-based context, with strong notifications, no user has to perform those tasks. The system does it and alerts a human when they're needed. -- -- In an exception-based setup, active usage declines. The less time you spend in an investment management system, generally the better it is. To recap: 98% of asset managers have unnecessary manual processes. That's a huge financial and opportunity cost
Kristoffer Fürst’s Post
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9moAgree. Systems that support a self-service model with exception- based workflows are critical for operational efficiency, particularly in post-trade area.