Unsexy (but very valuable) AI use case in research operations #1. (Even if you've never run a research survey, you've probably been affected by bad ones) There are MANY factors that impact research quality...one of which is survey design. One poorly written question can contaminate an entire study with bad data—and those studies inform product launches, policy decisions, and strategies that affect all of us. A real example that believe it or not, has burned plenty of researchers: Survey qualifying (screening) question: Do you eat Wonka chocolate bars? ☑️ Yes 🔲 No Survey fraudsters know "Yes" gets them paid with a small survey incentive...and those can add up in certain parts of the world. The fraudster's data fuels your "insights" based on responses from people who've never actually touched a Wonka bar. Where AI actually helps: Scalafai's platform, Safia, automatically flags problematic screening questions and suggests alternatives that are more likely to capture real data: ▪️ "Which chocolate brands have you consumed in the past month?" ▪️ Specific frequency questions requiring real knowledge ▪️ Follow-ups verifying genuine experience Stay tuned for super exciting news for market research teams: Beyond catching individual question issues, Safia will soon help researchers implement a holistic, prevention-focused framework that integrates ALL quality factors across the research ecosystem—from survey design to data collection to stakeholder collaboration. Prevention beats correction. Every time. Researchers, the yes/no questions stories are epic. What questions have you seen?!? I'll go first... Are you a funeral home director that offers direct cremation with an online arrangement app? ☑️ Yes 🔲 No 😬
How AI prevents survey fraud and improves research quality
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The AI-Generated Trap: How Optimizing for "Good Enough" Kills Strategic Taste. 💡 We use AI to generate the optimal answer based on vast existing data. The problem? The optimal answer is often, by definition, an average answer. It’s the safe, sensible consensus. If you outsource your drafts, your strategy outlines, and your core messaging to an LLM, you become a master of the "good enough." You lose the ability to cultivate Taste and Foresight, the two most valuable, non-automatable skills in the modern economy. 1. Taste is the human ability to recognize excellence before the data confirms it. (e.g., seeing a disruptive product or a brilliant campaign idea). 2. Foresight is the human ability to pursue the unpredictable path the strategic risk that yields asymmetric rewards. When we use AI to create the first 80% of an output, we often settle, sacrificing that final, human 20% the unreasonable thought, the non-optimal but brilliant turn of phrase, or the insight that hasn't made it into the training data yet. The Exclusive Challenge: To be truly indispensable, you must be a Taste-Maker, not just a prompter. What's one decision you recently made that felt non-optimal by the numbers, but was strategically right? (e.g., choosing a challenging client, saying no to a common project, or investing in an unconventional idea). Share your experience in the comments👇 Let's celebrate the value of human strategic risk over machine-validated safety. #StrategicThinking #HumanAugmentation #BusinessForesight #TasteMaker
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Most professionals are drowning in data. Dashboards, reports, analytics... we have more information than ever. But information isn't insight. And access to data is not a defensible skill. The most relevant people in the AI era aren't the ones who can find the data. They are the ones who can transform it into irreplaceable wisdom applied systematically. Here are the three levels of thinking they master: 1️⃣ Level 1: The "What" (Information) This is where most people stop. "The data shows a 10% drop in user engagement." It's a fact, but it's not yet an insight. An AI can spot this pattern faster than any human. The real job here is to let AI monitor the vast landscape of data and flag the exceptions that demand your strategic attention. 2️⃣ Level 2: The "So What" (Contextualization) This is where value begins. "That 10% drop happened the same week a competitor launched a new feature." Now the fact is connected to the business landscape. This is where you direct AI to amplify your contextualization capabilities. For example, you can have an AI: ❇️ Go deep: Use video analytics to identify specific operational events and correlate them with real-time sensor data. ❇️ Go broad: Monitor competitor release notes to instantly contextualize market shifts. Your strategic value is deciding what is worth looking for. 3️⃣ Level 3: The "Now What" (Insight) This is where you become irreplaceable. "Our engagement dropped, but only for one user segment. If we correlate that with the competitor's feature, it reveals a critical gap in our own offering. The non-obvious action is to..." This is strategic insight. AI gives you Level 1 instantly. It can even help with Level 2. But Level 3 is the uniquely human skill of correlating disparate facts, adding deep domain context, and recommending a strategic, non-obvious action. A skill that AI doesn't replace—it supercharges. That's your relevance boost. Where do you see most professionals getting stuck: contextualizing the "So What" or generating the "Now What"? #AI #DataLiteracy #CriticalThinking #CareerGrowth #Strategy #Relevance ♻️ Valuable? Repost to share value with someone in your network. 🛎️ Follow me, Augusto Borella Hougaz, for more on digital transformation and AI.
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In today’s hyper-connected world, we’re drowning in data — and our decision-making is paying the price. A recent survey found that 80% of workers globally report experiencing information overload due to fragmented data, poor governance and too many tools. And for businesses, the cost is real: a study found that knowledge workers spend the equivalent of 7.7 hours a week just searching for information — contributing to a loss of roughly £4.4 million annually in avoidable time waste. Meanwhile, earlier research from the Pew Research Center indicated that around 20% of U.S. adults feel overloaded by information. What’s the root of this overwhelm? Too much information, from too many channels, with too little clarity or prioritisation. The result: decision paralysis, fatigue, reduced productivity and frustration. Here’s where artificial intelligence can step in — not as a panacea, but as a powerful enabler: For example, the tool Wordtune offers summarisation of long-form content (articles, reports, emails) into digestible key-points, helping users stay informed without fear of drowning in detail. Another example is Gnowit which uses NLP / AI to ingest millions of web sources, filter the signal from the noise and deliver concise, actionable briefings to professionals monitoring regulatory or news feeds. By automating the burdensome parts of sifting, filtering and summarising, AI helps ensure the right information reaches the right person at the right time. ✅ But even with AI, we must do our part: 1. Define what matters — establish clear objectives about what information moves your decision-making forward. 2. Limit your inputs — prune sources and channels that don’t add value. 3. Structure workflows — ensure summaries, dashboards and alerts are tuned, not overwhelming. 4. Establish regular review — ensure you’re not just getting information, but acting on it. Let’s flip the script: instead of being overwhelmed by information, let’s become empowered by insight. Are you ready to make that shift? #InformationOverload #AI #DecisionMaking #Productivity #Data
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"Consumer research" is boring and who is actually prioritizing it? A slow, expensive, box-ticking exercise. An unnecessary chore that's difficult to understand and even harder to use.. The problem isn't the research itself - it’s how we've been doing it for decades. We've focused on the broken process, not the powerful outcomes. The old model is broken. Sending out impersonal surveys to disinterested people, paying them to check boxes, and then crunching the numbers like it's 1995. This process is outdated and delivers limited, often unreliable, insights. We have so many better ways to collect, analyze, augment and directly integrate. It's time to move past the click-and-count approach. The knee-jerk reaction is to just plug AI into the old system. You know, "AI-powered surveys" or "automated sentiment analysis." But that's a mistake. Simply replacing one part of a broken process with an AI agent will only amplify the limitations and introduce new biases. True AI transformation isn't about automating a bad system; it's about a complete and fundamental redesign of the entire process. We've completely reimagined consumer research from the ground up. We've gone beyond surveys and basic analytics to build a new data framework, that serves as interpretation and validation layer, capturing qualitative depth on quantitative scale. We give deeper, more authentic consumer understanding for a fraction of the cost and effort it would take to build a solution yourself. Our clients and partners should just care about how to build their workflows on top of this new level of intelligence. Interested? Let´s start a test! #CustomerValue #ConsumerResearch #Innovation #AI #MarketResearch #BusinessGrowth #CustomerResearch
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Dashboards monitor; AI Agents reason. In my last post, I shared how dashboards can tell you what happened — but rarely why. That “why gap” is where reasoning-based AI systems start to matter. Over the past two years, I’ve been exploring a reasoning model called Tark — inspired by Sanskrit word Tark for logic and structured debate. Concept is built on three foundations that help AI move from answering queries to explaining outcomes: 🧠 Logic — Structured Reasoning Every answer begins with a plan. The agent decomposes the question, checks its assumptions, and validates the logic before acting. It doesn’t just respond — it reasons. 🧩 Memory — Context That Learns Each interaction strengthens understanding: what metrics users care about, which filters recur, what patterns emerge. Context builds over time — turning repetition into intelligence. 🔁 Reflection — Built-In Self-Correction Before replying, the agent critiques itself: “Did I miss a constraint?” “Does this answer follow from the data?” That reflection loop prevents shallow or hallucinated results. Together, these three layers form the backbone of the Tark Framework — a way to make AI agents reliable, transparent, and truly useful for analytics and decision-making. Next → I’ll dive into Reflection Loops — how AI agents use self-evaluation to detect missing filters and logic errors before execution. If you’re interested in how AI can move from data access to data reasoning, 🔔 follow along — more Tark insights coming soon. This work is part of my independent research into reasoning-based AI systems and not affiliated with my employer #AIResearch #TarkFramework #LLMAgents #DecisionIntelligence #AppliedAI #BusinessIntelligence #DataAnalytics
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Explainable Artificial Intelligence (XAI), what we know and what is left to attain Trustworthy Artificial Intelligence A must read for: Chief Information Officers, Chief Technology Officers, Chief Data Officers, Chief Risk Officers, research leaders, compliance and policy makers, and data strategists. Overview from Our Team at AURORA9: This peer reviewed survey maps the state of Explainable #ArtificialIntelligence (XAI) across four axes that organizations can operationalize today. Data explainability, model explainability, post hoc explainability, and assessment of explanations. It distinguishes interpretability from explainability, ties both to trust, fairness, robustness, and responsibility, and catalogues methods such as Local Interpretable Model agnostic Explanations (LIME), Shapley Additive Explanations (SHAP), and Layer-wise Relevance Propagation (LRP.) The authors argue that trustworthy Artificial Intelligence AI requires audience aware explanations and rigorous evaluation, not just model add ons. Five Key Takeaways: 1. Treat explainability as a lifecycle, not a feature: Build capabilities along four axes. Data explainability, model explainability, post hoc explainability, and assessment. This clarifies goals, reduces cost, and delivers explanations tailored to developers, regulators, and end users. 2. Know your terms and why they matter: Interpretability reveals how a model works. Explainability communicates why a specific decision happened. #TrustworthyAI also depends on transparency, fairness, robustness, stability, and responsibility. Use these as design constraints, not afterthoughts. 3. Choose methods by scope and model fit: Use model agnostic tools like LIME and SHAP for local and global attributions, model specific techniques like LRP for #DeepNeuralNetworks (DNNs), and counterfactuals for what if reasoning. For #ReinforcementLearning (RL) and time series, pick methods validated for those modalities. 4. Balance accuracy and interpretability with intent: The survey rejects a blanket trade off. With careful design, gray box approaches can raise accuracy and clarity together. Start with simpler models where possible and add post hoc explanations only when needed. 5. Evaluate explanations, not just predictions: Adopt quantitative and human centric metrics for completeness, informativeness, stability, and user satisfaction. Align with regulatory demands and Right of Explanation expectations. Make evaluation audience specific and task grounded. A question from AURORA9 to our #LinkedIn #community: How is your organization turning Explainable #ArtificialIntelligence into a catalyst for growth and trust. Where are you investing first, data explainability tooling, model intrinsic transparency, or post hoc evaluation protocols #AURORA9 #ExplainableAI #TrustworthyAI #ModelRisk #ResponsibleAI
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"When a human lies to you, you stop talking to the human. When AI lies to you, you need to catch it,” said Michael Podolsky of the Pissed Consumer and WiserBrand. AI Trust was the center of conversation during today’s panel discussion on mastering GEO, hosted by Nicole Schuman of PR News and featuring Michael as well as Liam Power of PR Newswire, Noah Greenberg of Stacker, and John Patterson of Ketchum. AI platforms don't inherently trust brands. They trust the people behind those brands, emphasized Liam. As consumers become more sophisticated about AI hallucinations and misinformation, they'll develop filtering behaviors similar to how we learned to identify paid vs. organic search results. The question for brands: How to become trustworthy sources before that skepticism sets in? The answer: Your people. The discussion emphasized how Google's E-E-A-T framework (Experience, Expertise, Authority, and Trustworthiness) is more critical than ever. Elevating your executives as “Chief Storytellers” will help build that trust by establishing clear authorship and by building entity recognition around your experts. The other unlock to AI Trust: Your data. John reminded us that AI is lazy. It doesn’t want to decipher fluffy language. AI engines love structured data like HTML tables, FAQs, bullet points, and clear formatting. Looking forward to more events, insights and conversations curated by the amazing Amanda Coffee.
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🧠 𝗧𝗿𝗮𝘆𝗶𝗦𝘁𝗮𝘁𝘀 𝗠𝗼𝗻𝘁𝗵𝗹𝘆 𝗜𝗻𝘀𝗶𝗴𝗵𝘁 𝗖𝗮𝗽𝘀𝘂𝗹𝗲 | 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟮𝟬𝟮𝟱 Key Themes Shaping the Future of Market Research 🤖 1️⃣ 𝗔𝗜 𝗗𝗼𝗺𝗶𝗻𝗮𝗻𝗰𝗲 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗲𝘀 AI is no longer a trend - it’s the new backbone of market research. • 47% of researchers globally now use AI regularly. • 83% of organizations plan to invest in AI-driven research in 2025 (Backlinko). From predictive analytics to real-time UX refinement, AI is redefining how insights are generated, validated, and delivered. 🧬 2️⃣ 𝗦𝘆𝗻𝘁𝗵𝗲𝘁𝗶𝗰 𝗗𝗮𝘁𝗮 𝗚𝗮𝗶𝗻𝘀 𝗠𝗼𝗺𝗲𝗻𝘁𝘂𝗺 Synthetic data and AI-generated respondents are rapidly moving from experiment to mainstream. • 87% of research teams using synthetic data report higher satisfaction (GreenBook). This evolution helps address privacy constraints, fraud prevention, and respondent fatigue - issues central to today’s insights industry. 💰 3️⃣ 𝗥𝗢𝗜 𝗣𝗿𝗲𝘀𝘀𝘂𝗿𝗲 𝗜𝗻𝘁𝗲𝗻𝘀𝗶𝗳𝗶𝗲𝘀 As budgets tighten, proving value has become a critical skill. Researchers must now quantify ROI and communicate insights in business language - not just data points - to non-research stakeholders (GreenBook). 🌍 4️⃣ 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗩𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻 𝗣𝗲𝗮𝗸𝘀 According to ESOMAR’s Global Market Research Report, the global insights industry has reached $150 billion, reflecting its continued relevance in a data-driven world (Rivaltech). The opportunity now lies in 𝒊𝒏𝒕𝒆𝒈𝒓𝒂𝒕𝒊𝒏𝒈 𝒕𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒚, 𝒆𝒕𝒉𝒊𝒄𝒔, 𝒂𝒏𝒅 𝒉𝒖𝒎𝒂𝒏 𝒊𝒏𝒕𝒆𝒍𝒍𝒊𝒈𝒆𝒏𝒄𝒆 for sustainable growth. 🔍 𝗧𝗵𝗲 𝗧𝗿𝗮𝘆𝗶𝗦𝘁𝗮𝘁𝘀 𝗟𝗲𝗻𝘀: AI and synthetic data are reshaping how we research, but ROI and credibility still define why we research. Fraud-Free. Insight-Driven. Human-Centred. #MarketResearch #AIinResearch #SyntheticData #ConsumerInsights #DataAnalytics #TrayiStats #QuickPollIndia #IPRanker #FraudFreeInsightDrivenHumanCentred
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Every month brings a signal of where insight work is heading - October made it clear. - AI is now the infrastructure of research, not an add-on. - Synthetic data is the bridge between scale and integrity. - ROI is the new research language every team must speak. As the global insights industry crosses the $150B mark, the differentiator will no longer be access to data; it will be how intelligently, ethically, and humanely we use it.
🧠 𝗧𝗿𝗮𝘆𝗶𝗦𝘁𝗮𝘁𝘀 𝗠𝗼𝗻𝘁𝗵𝗹𝘆 𝗜𝗻𝘀𝗶𝗴𝗵𝘁 𝗖𝗮𝗽𝘀𝘂𝗹𝗲 | 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟮𝟬𝟮𝟱 Key Themes Shaping the Future of Market Research 🤖 1️⃣ 𝗔𝗜 𝗗𝗼𝗺𝗶𝗻𝗮𝗻𝗰𝗲 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗲𝘀 AI is no longer a trend - it’s the new backbone of market research. • 47% of researchers globally now use AI regularly. • 83% of organizations plan to invest in AI-driven research in 2025 (Backlinko). From predictive analytics to real-time UX refinement, AI is redefining how insights are generated, validated, and delivered. 🧬 2️⃣ 𝗦𝘆𝗻𝘁𝗵𝗲𝘁𝗶𝗰 𝗗𝗮𝘁𝗮 𝗚𝗮𝗶𝗻𝘀 𝗠𝗼𝗺𝗲𝗻𝘁𝘂𝗺 Synthetic data and AI-generated respondents are rapidly moving from experiment to mainstream. • 87% of research teams using synthetic data report higher satisfaction (GreenBook). This evolution helps address privacy constraints, fraud prevention, and respondent fatigue - issues central to today’s insights industry. 💰 3️⃣ 𝗥𝗢𝗜 𝗣𝗿𝗲𝘀𝘀𝘂𝗿𝗲 𝗜𝗻𝘁𝗲𝗻𝘀𝗶𝗳𝗶𝗲𝘀 As budgets tighten, proving value has become a critical skill. Researchers must now quantify ROI and communicate insights in business language - not just data points - to non-research stakeholders (GreenBook). 🌍 4️⃣ 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗩𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻 𝗣𝗲𝗮𝗸𝘀 According to ESOMAR’s Global Market Research Report, the global insights industry has reached $150 billion, reflecting its continued relevance in a data-driven world (Rivaltech). The opportunity now lies in 𝒊𝒏𝒕𝒆𝒈𝒓𝒂𝒕𝒊𝒏𝒈 𝒕𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒚, 𝒆𝒕𝒉𝒊𝒄𝒔, 𝒂𝒏𝒅 𝒉𝒖𝒎𝒂𝒏 𝒊𝒏𝒕𝒆𝒍𝒍𝒊𝒈𝒆𝒏𝒄𝒆 for sustainable growth. 🔍 𝗧𝗵𝗲 𝗧𝗿𝗮𝘆𝗶𝗦𝘁𝗮𝘁𝘀 𝗟𝗲𝗻𝘀: AI and synthetic data are reshaping how we research, but ROI and credibility still define why we research. Fraud-Free. Insight-Driven. Human-Centred. #MarketResearch #AIinResearch #SyntheticData #ConsumerInsights #DataAnalytics #TrayiStats #QuickPollIndia #IPRanker #FraudFreeInsightDrivenHumanCentred
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When you ask an AI model to explain itself, many tools produce attention visualizations, which are highlights showing which tokens the model focused on while generating output. They seem perfect for audits and regulatory reviews. But attention weights show correlation, not causation. This is Why It Matters: Healthcare: An AI highlights “symptoms” while decisions actually depend on demographic data buried elsewhere. A doctor takes the highlights and does not look further before deciding on a course of treatment. Finance: A heatmap shows “employment history” as the reason for a loan denial, while the real driver was a proxy for protected characteristics. Compliance: Regulators ask, “Why did the model decide this?” You show them attention heatmaps; these look convincing but are not faithful representations of the model's actual reasoning process. #AIGovernance #ExplainableAI #AICompliance #MLOps #ResponsibleAI #AIInterpretability #RegulatoryCompliance
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Scalafai•5K followers
5moThe one I personally hate is "When was the last time you participated in research?" Every fraudster is going to mark 6+ months. I'm open to alternatives if people have suggestions.