How kindness can resolve conflicts

This title was summarized by AI from the post below.

Giving away a little kindness doesn’t mean you’re going to lose face. In fact, it may turn a conflict around. We see this so often in the conflicts we mediate. Parties come in entrenched in their positions, convinced they are right and the opponents are wrong. They fear losing. This fear triggers defensiveness. Mud-slinging ensues. Harsh words and accusations go back and forth. A good mediator helps the parties explore their underlying interests by asking open-ended questions such as, “What would it take to resolve this?” or “What do you really need in order to move on?” When each party hears the other party’s interests, there are opportunities to listen and discover new insights. 💡 Listening opens up minds and hearts. 💞 At this point, the parties will sometimes offer a concession. Oftentimes that concession includes an act of compassion or a word of kindness. That is the transitional moment when the conflict moves toward negotiation. The parties have something they can work with. They realize options they can live with.➡️➡️ It’s not rocket science. 🚀 It’s much easier, and yet without those transitional moments, hard hearts can inflame intractable conflicts. By giving those moments of kindness, disputants realize they are not losing, but instead, sharing in the gains they can forge together. 👥 #benice #bekind #bepositive #bethechange #empathy #kindness #compassion #goodvibes #happiness #inspire #inspirationalquotes #justice #makeadifference #mentalhealth #mindful #mindfulness #mindset #motivationalquotes #optimism #optimistic #peace #positive #positivity #positivemind #positiveoutlook #positivethinking #positivevibes #positivethoughts #staypositive #wisdom

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