Understanding Bots in Ecommerce: Good, Bad, and Malicious

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New on Hackread: Tom Howe, Director of Insights Engineering at Hydrolix, breaks down a timely question for ecommerce and digital teams: not all bots are the same, and treating them that way can create real business risk. This interview gets into the difference between good, bad, and malicious bots - and why the smarter path is understanding behavior before reacting. Read the article: https://hubs.la/Q048HNWP0 #Hydrolix #AIBots #BotManagement #eCommerce #DigitalOperations #AI

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this part is really good: Increasingly, businesses are recognizing that they are no longer marketing directly to humans, but rather to AI agents via “the bot.” I do see a future where it’s software-meeting-software. nice one!

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