How design metrics link to business success

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Design metrics link design to business performance. In this throwback featured post, our chief instigator Bryan Zmijewski, argues that design impacts business success, and teams need a structured way to connect UX efforts to measurable outcomes. Check out his post: https://lnkd.in/gibPbYAw Our upcoming release of Glare, an open data-informed design framework, provides a design metrics tree that helps teams make design work: • Understand how UX metrics impact business results • Show the value of design investments to stakeholders • Continuously improve design based on data Here’s how it works: → UX metrics (like desirability, comprehension, and usability) are the leaves of a design metrics tree. They measure how users experience a product. → Design initiatives (like improving navigation or UI) are the branches, connecting UX insights to product improvements. → Product metrics (such as engagement and feature adoption) form the trunk, showing how design impacts product success. → Business metrics (like revenue and retention) are the roots, grounding design in measurable business value. By using Helio to collect these metrics, teams ensure that design isn’t just about craft…It’s also measurable, strategic, and contributes to business growth. 💜 If you are a product or design leader and want to dive deeper into how to align your metrics, join the discussion in our open framework Glare: https://lnkd.in/gynueqWu #uxresearch #productdiscovery #marketresearch #productdesign

  • A visual diagram titled Design Metric Tree showing how UX metrics connect to business results. 

At the top, three groups of UX metrics appear in purple boxes: desirability, sentiment, success, comprehension, usefulness, and usability. 

Dotted arrows lead from these metrics to three blue concept areas labeled Concept Area 1, Concept Area 2, and Concept Area 3, representing design initiatives. 

These areas flow into a green Product Metric box, which then flows into a yellow Business Metric box at the bottom. 

The layers are labeled UX Metrics, Design Initiatives, Product Performance, and Business Results, illustrating how design decisions create product and business impact.

Glare makes measuring and evaluating user experiences easier, linking design work to product and business metrics. Here's a cheatsheet of UX metrics to get you started: https://www.figma.com/board/fBUZyy84WBRbrQx9qXf1gx/Helio-Glare-Diagrams?node-id=0-1&t=aRCY9LAaFM0ek4Vf-1 Our goal is to help product and design teams work better together using metrics. Teams that question and test their ideas collaborate more effectively with stakeholders—and see better business results. Here's the way we are thinking about design initiatives.

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Love it! I go deeper into why multiple design initiatives are needed to reinforce the lift you might create in a product metric. They don't typically align one-to-one, but they are correlative. Getting into a flow of measuring opens up creative options and enables teams to use more design intuition. https://www.linkedin.com/posts/bryanzmijewski_productdesign-productdiscovery-userresearch-activity-7290821330105516033-uLN1

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