The recent Instructure #Canvas security incident affected all of us across #HigherEd. It came at the worst possible time, with critical systems offline and institutions trying to understand risk, exposure, and operational impact in real time. There’s another side of this story that deserves attention: it highlighted what good leadership and strong community actually look like. Across our institution, from our #CIO, to our President and his Cabinet, the questions weren’t about blame or optics. They were: “How does this impact students and faculty?”, “What’s the risk?”, “What do we need to do next?” People came together quickly, calmly, and collaboratively. And an enormous shout-out to my fellow #CISOs, #CIOs, #GRC, and security peers across HigherEd. Institutions shared information, compared notes, validated assumptions, and helped each other navigate uncertainty in real time. That kind of response is not a product. You cannot buy it from a vendor. We build trust, lean into professional relationships, and share experiences. The outcome is a community that understands we are all stronger when we work together. Incidents test technology. They also test culture and leadership. HigherEd showed both this week.
Steve Munson
3w
Thank you, Harry, for your leadership and partnership throughout the course of this incident.
Well said Harry Hoffman. Thank you for your leadership and sharing over the years my friend. Very much appreciated!
This is so true...being a part of an industry the regularly values partnerships, especially in crisis, is pretty amazing.