GXBank’s Post

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View profile for David Jimenez Maireles

2x Digital Banks 🇻🇳🇸🇦 2x FinTech 🇪🇺🇮🇳 | Fractional executive | Helping banks define and implement digital strategies using CX, behavioral data & technology | Global leader in digital banking & financial inclusion

Most digital banks today look… surprisingly alike. They play it safe. Launch the same features. And follow a “wait and see” mindset, only building (I mean copying) what others have already done. But some banks chose to go in a different direction. Not just to stand out, but because their customers needed something more. – GXBank saw the rise of online scams and cyber fraud across Southeast Asia, and decided that fraud protection had to be core to the product, not just fine print or a support number. – ZA bank became the first bank in Asia to offer crypto investments, opening access to a new asset class many of their customers were already exploring on other platforms. Better to do this through a regulated entity than someone else. – MariBank focused on making international transfers easy and affordable, especially for their large customer base of expats and foreign workers living in Singapore. – Trust Bank Singapore introduced integrated wealth management tools, offering customers more than just a place to spend, but a platform to plan and grow. – Tonik turned saving into a shared journey, with savings goals that you can build with friends or family, making it fun, social, and easier to stick with your plans. These features weren’t just launched to grab headlines. They solved real problems, for real people. Because in a world full of “me-too” products, being bold and building for what your customers actually need is what creates real differentiation.

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Sanjeev Kumar

Demystifying Fintech | CEO at WhiteSight

6d

Yes yes yes. This is the post I wish more product leads would read. Beautifully written and brutally honest! David Jimenez Maireles

Mila Bedrenets

Chief Growth Hacker at TONIK

1w

Thanks for this. We are really happy to stand out.

Usman Naeem K.

Creative Storyteller | UX | CX | Experimental UX | Multi-discipline Neurodiversity-focused Design Thinking Practitioner | Workshops | Facilitator | Immersive design management & strategy | Looking for new opportunity

1w

Thank you for sharing. It would be nice to see a comparison on the language used (taking reading level into consideration) to inform the account holders as well.

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Prasanna Lohar

Independent Director | Board Member | Tech Architect | Digital Banker | Investor |Team Builder | Mentor-Coach | Founder | Blockchain | Speaker | CEO | Regtech | Fintech | CBDC | RWA | Impact Maker | Innovator | Educator

1w
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