Join the roundtable: Embedding Data-Driven Journey Management at bol. We are partnering with bol’s CXM team to integrate journey management throughout the organization and ensure clear ownership of every customer journey. If you want to learn how to lead a product-led organization with a centralized, data-driven approach to customer journeys, this roundtable is for you. Join us to explore practical strategies for becoming truly journey-led. We'll cover: • The role of a central CXM team in orchestrating journey management • How to establish clear ownership of customer journeys • Learnings in streamlining data-driven journey management with product teams and value propositions Limited seats available—register now! 👇 🗓️ Date: Tuesday, April 15th 🕒 Time: 15:00 – 18:00 📍 Location: Essense Office, Amsterdam 🔗 Register: https://lnkd.in/eGeQuYG3
