Custom365’s Post

Are your third-party tools helping your people work… or just giving them more places in which they work? Most organisations have invested heavily in third-party tools. Yet somehow, work still can still feel harder than it should. Instead of enabling better outcomes, third-party tools can quietly: • Create silos • Scatter conversations and information across platforms • Contribute to constant platform-switching And that last one is the biggest productivity killer. Every time someone jumps between platforms and logins, they lose time reorienting, remembering context, and picking back up where they left off. It might only feel like seconds, but across a day, it adds up to hours of lost focus. Work becomes fragmented. Attention gets diluted. And people finish the day feeling busy… but not productive. And cost? Different tools with overlapping capability and multiple subscriptions all add up quickly. A well-designed digital workplace is not about adding more. It is about making what you have actually work together. This is where we come in. Sometimes third-party tools are definitely needed. But often, you already have an app tucked into your existing M365 licence that does what you need. Think: • M365 Bookings instead of Calendly • M365 Teams instead of WhatsApp or Slack • M365 Lists instead of Airtable • M365 SharePoint instead of Google Drive or Dropbox • M365 Planner instead of Monday. com or ClickUp • M365 Loop instead of Notion It often starts with a simple question: What do you already have, and are you actually using it well? Most organisations are closer to a simpler, more connected setup than they realise. Because doing more is not the answer. Designing better is. #Custom365Community

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